Sevocity


 

Sevocity is a cloud-based medical solution best suited to solo and small group practices seeking an Electronic Health Record (EHR) system. The system was designed to assist users with the documentation and patient care process. 

Sevocity is currently used by practices in over 30 specialties and offers specialized features for OB/GYN and pediatrics. The system’s content and features can be customized to meet the workflow of solo and small group practices in a number of other specialties, including internal medicine, community health centers, pain management and more.

Sevocity is ONC 2014 Edition compliant, and many EHR features are included at no additional charge - including ePrescribing, eFaxing, a patient portal, customization assistance, web training and 24/7 US-based customer support. 

 

Sevocity - Apply templates
 
  • Sevocity - Apply templates
    Apply templates
  • Sevocity - Clinic inbox
    Clinic inbox
  • Sevocity - Coding
    Coding
  • Sevocity - Reports
    Reports
  • Sevocity - Vitals
    Vitals
Supported Operating System(s):
Web browser (OS agnostic)

97 Reviews of Sevocity

 

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Software Advice Reviews (12)
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Showing 1-12 of 12

diana from Diana Wilson MD LLC
Specialty: Psychiatry
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

Unethical

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

The salesperson made his pitch he STATED that I would have a 60-day trial. No mention of 100 encounters must be made within the 60 day period which included training time. It was imperative to sign up before the end of the year to avoid start-up costs. If I was not satisfied with the product all of my money would be returned. He also assured me that the program would be customized to fit the needs of my practice. NEITHER of these is true. It was a complete misrepresentation of the facts.
This is not a program for Doctors starting a practice. The program was NOT customizable, and there was NO SUCH THING as a money back guarantee.

Advice to Others

Don't buy it

  Response: Chandler , Sevocity

Date: February 2017

February 2017

 

Dr. Davis, I am very sorry if there was any confusion about our Two Month Guarantee. We do many things to ensure customers understand the requirements. The requirement for finalizing encounters is covered in our standard demo introduction, on our pricing webpage (http://www.sevocity.com/custom-ehr-solutions/pricing/), the pricing sheet you were emailed, and also included in the customer agreement:

"The two (2) month period begins on the Go Live Date specified on the Activate SEVOCITY® Enrollment & Signature Form. In order to qualify for this Section 4.5, Licensee must submit payment for Start-up Fees and the first month of Monthly Fees pursuant to the Agreement and pay for the second month of Monthly Service Fees when invoiced. Licensee must also finalize a minimum of one hundred (100) encounters for each Provider contracted for during the two (2) month period.”

We require the usage because we want to ensure the provider gives the system a chance before deciding to cancel. However, if they do the required encounters and decide to cancel we certainly honor the agreement and refund all amounts they have paid to us. Otherwise, we are going to considerable expense to implement and would be providing refunds for customers who didn’t complete the implementation or try to use the system.

We are more than happy to work with you and extend the 60 day period in order to give you time to be fully trained and to use Sevocity for the 100 encounters. If the 100 encounters is too many for you based on the size of your practice, we are also more than happy to work with you to determine a feasible number of encounters.

Thank-you,
Catherine Huddle
Chief Customer Success and Marketing Officer

 
 

Robin from Westside Family Medical Clinic
Specialty: Family medicine

December 2015

December 2015

I highly recommend Sevocity to anyone looking for an EMR!

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

I like the fact that everything is there right in front of you and it is easy to navigate.

Likes Least

There is no notification when you get a "message" from the staff or pateints.

Recommendations

The best advice that I can give is to just jump in and get a feel for the product for yourself and see just how user friendly it is.

 
 

Jarred from Westside Family Medical Clinic
Specialty: Family medicine

December 2015

December 2015

Excellent product!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Likes Best

The ease of use, organization, and great support system.

Likes Least

The program can be latent at times but mostly the response time is great.

Recommendations

It doesn't take long to get a feel for the system and to become familiar with it.

 
 

paula from Charleston Women's Wellness Center
Specialty: Ob Gyn / women's health

December 2015

December 2015

Been with Sevocity since 2009

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Up until recently- this last week, the system was portable. Now I have had a difficult time logging on from home because of the recent changes

Likes Least

see above.
Also, the ideal would be for the pending orders to be taken off when the labs are linked. There is a lot of extra work with pending orders

Recommendations

I don't really have any recommendations. For the most part I have gotten used to using even if some of the functions are not perfect

 
 

Roderick from Roderick C White LLC
Specialty: Chiropractic

December 2015

December 2015

New EHR to our office and we love it!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Likes Best

They are up front and honest and follow through incredibly well.

Likes Least

So far, we haven't found one thing... No joke. We have been happy.

Recommendations

Remember anyone can promise 'customization' but know there are often fees/costs and time involved. Sevocity works and works to get it how you want it and it's included.

 
 

Susan from Schoolhouse Pediatrics
Specialty: Pediatrics

December 2015

December 2015

Provider in private practice

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Likes Best

Easy to use and understand, especially for new users

Likes Least

Not very efficient with multiple levels of "clicks" required for each item in ROS, PE, etc.

Recommendations

Make personal templates to increase ease of use and efficiency.

 
 

Brittany from Children's International Medical Group
Specialty: Pediatrics

October 2015

October 2015

Sevocity is an easy way to communicate with others.

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Sevocity is easy to navigate through to and to communicate with other providers.

Likes Least

You cannot see the messages you send to others unless it is sent as a task.

Recommendations

The recommendations I have for others using this software is think of how easily it is for you to navigate through the program.

 
 

Pamela from WAFP
Specialty: Family medicine

September 2015

September 2015

Sevocity is an over all good EMR system.

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

The ability to customize templates to our wants and needs. Easy to navigate and very user friendly.

Likes Least

To open a new encounter before the previous encounter is finalized.

Recommendations

Easy to use EMR system. Great customer support team.

 
 

Sarah from Children's International Medical Group
Specialty: Pediatrics

September 2015

September 2015

Provider use

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Easy to navigate, I like the layout. I like the messaging system.

Likes Least

Not being able to use Rcopia and chart at the same time. I also feel like there are too many options for messages, tasks, etc. Need more concise, simple system.

Recommendations

I do not have any recommendations for others evaluating the system other than what we mentioned above.

 
 

Dana from Washington Avenue Family Practice
Specialty: Family medicine

September 2015

September 2015

we love sevocity

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

We love the vendor! They are always there to help with any questions we have. The product is very easy to learn how to use.

Likes Least

You can not open a new encounter unless the previous encounter is finalized.

Recommendations

It is a great EMR system. We have been through 2 others within the past 2 years of getting this and would recommend to anyone!

 
 

Debbie from Golden Triangle Family Care Center
Specialty: Family medicine

September 2015

September 2015

5 star software = Sevocity

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Sevocity is easy to customize to meet the unique requirements of any practice type. Very user friendly, it is not time consuming to train new employees.

Likes Least

Honestly nothing comes to mind - if we want a change we send a product request form to Sevocity and developments reviews our requests. They meet my needs and expectations

Recommendations

It is very important that you know the steps (process) your business goes through to enter a patient, evaluate them, handle referrals and prescribe for them. What information do you want to see when scheduling an appt (I want to see Balances and Insurance Information) You also want to know operationally how with the new software improve your productivity - Sevocity has excellent method of internal communicating with staff and providers. Last but not least be knowledgeable as to what the providers and staff require from the software to make it more productive for your organization.

 
 

Diane from Pasadena Health Center
Specialty: Family medicine

February 2015

February 2015

Sevocity meets the needs of our clinic and is user friendly.

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

It's user-friendly, and they have a great first line support team. Usually the first line support takes care of my issue.

Likes Least

Special requests for enhancements sometimes takes long to implement, if at all.

Recommendations

Make sure you have buy in from the provider/staff. Make a provider and a staff person your champion users. When evaluating, you will be able to pick a software that works for all.

 
 
 
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