SilkStart is an integrated suite of association management tools created for small to mid-size associations, as well as multi-chapter associations. SilkStart serves the needs of multi-chapter organizations through a connected backend database.
SilkStart’s Association Management Software (ASM) platform can either create a new mobile friendly website, or integrate with a current site. In addition, the platform provides a database to track membership, events, payment processing, job postings, and more.
Members can sign up and renew online, as well sign up for free or paid events, view job postings, and update their profile information. SilkStart syncs with many common payment providers, including Stripe, Paypal, Authorize.net and Beanstream.
Associations can set up automated emails for when a member joins, renews, or is about to expire, and can also create groups and send newsletters and other updates. SilkStart integrates with other applications like Mailchimp and Google Analytics.
The Website Creator allows associations to have a mobile friendly (responsive) web presence that works seamlessly across all devices from desktop computers, to tablets, to smartphones.
MIchael from PTBA
Employees number: 2-10 employees
This product has really increased our ability to stay connected with members and has created many improved efficiencies in our financial and managerial processes. I would definitely recommend Silkstart to other trade associations.
Annie from Georgia Association for Women Lawyers
Our organization is thrilled with our new website backed by SilkStart’s robust platform. With this website, we get the best of both worlds: an award-winning website that projects a modern online image, without having to spend the effort to put it together. From the beginning, our site has been easy to use and we can make our own updates with no technical skills required. The features they develop are exactly what we need. SilkStart gets organizations. Truly. End of story.
If we do run into any snags, Silkstart’s topflight customer service is super responsive. Silkstart takes care of us by providing a highly customizable event calendar to suits our needs as event organizers, but also provides a seamless one-stop registration, payment, and feedback experience to out without changing pages.
Thank you SilkStart for making managing 700 members so easy.
That their software is proprietary. While we've never had a problem with this company, before we came to Silkstart we were left high-and-dry when our web builder went out of business. We were so impressed with Silkstart that we were willing to try again, but we are cognizant that we would have to start from scratch if the same thing happened to them.
Consider your user base and how they will use the site to make sure the software will meet these needs.
Kelsey from DigiBC
We needed a website that tied together online registration with our member database, job board, event calendar, and news articles. SilkStart delivered with a mobile-friendly platform that presents our organization to the public in a professional and modern manner. Their support team is always there to respond to our questions and assists us in improving our site.
Sometimes the software is less intuitive than desired for task at hand.
There are some shortcomings to the product but these headaches are alleviated by their great support staff.
Yves from BC Paralegal Association
The system is really easy to use and the support provided has been great.
At this time, I cannot think of anything that I like the least. Still figuring out all the features.
With the Association Management System from silkstart, we now have the proper and easy tool to manage the day-to-day administration of our association.