Rent Manager Review


 

Rent Manager is a software system for both residential and commercial real estate companies. The financial accounting component of Rent Manager has full integration and includes standard functionality such as a general ledger with accounts receivable and accounts payable, payroll import, budget management and financial reporting.

Rent Manager is offered in two versions: an online version and a stand-alone version. The online version includes all the functionality of the stand-alone version, but with differences like automatic updates immediately upon release and bi-hourly data backups operations. The online version can be accessed remotely, and access points can be customized to restrict access to only specific parts of the system if the user chooses to do so.

The online version of Rent Manager also includes Web-based modules that are unavailable in the stand-alone version. These include Web access provided to residents, Web access to service managers and mobile admin. The online version has lower up-front costs, as the billing is conducted in the form of a monthly fee. Another key advantage of the online version is technical support where users share their screen with support.

The latest version of Rent Manager has been completely re-written to ensure leverage of the latest available technologies, rather than serving simply as an update of older versions. The system has been available since 1982, and has since been released in many newer versions with many improvements.

 

Rent Manager - Home
 
  • Rent Manager - Home
    Home
  • Rent Manager - Tenant view
    Tenant view
  • Rent Manager - Property view
    Property view
  • Rent Manager - Phone broadcast
    Phone broadcast
Supported Operating System(s):
Mac OS, Web browser (OS agnostic)

81 Reviews of Rent Manager

 
Software Advice Reviews (63)
More Reviews (18)

Showing 1-20 of 63

from Har-Law Realty
Specialty: Apartments / Multi-family
Number of employees: 2-10 employees Employees number: 2-10 employees

Rent manager

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overall a good integrated program for residential property rental and mangement

 
 

from Bigelow Rentals
Specialty: Apartments / Multi-family
Number of employees: 11-50 employees Employees number: 11-50 employees

Review

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Still in the learning process but the support is great. Any questions are figured out in a timely matter. Excited to get to all of the capabilities of the whole program.

Pros

I like that the program is very user friendly. Easy to change any mistakes. Reports look easy to use.

Cons

Wish that it would have transferred all of the ledgers from Yardi when making the change to RM. Some of the info was mixed up during transfer, but nothing too major.

 
 

from Wilson Property Management, Inc.
Specialty: Residential / Single-family
Number of employees: 11-50 employees Employees number: 11-50 employees

Excellent Software

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I have had this software since 2008. I shopped for new software for a year and was very surprised in the lack of support, and ease of use of some of the other software. Rent Manager made the transition as smooth as possible. They have never increased their fees. They always help when needed. They welcome new ideas for the software. I highly recommend this software.

 
 

from Moallem Properties
Specialty: Commercial
Number of employees: 2-10 employees Employees number: 2-10 employees

Great Product, Great Support!

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Rent Manager is the only Property Management software that charges a per-user price versus the per-unit pricing, which is very great because of the amount of units we have. If you have a little bit of computer background and working with databases, the software is very easy to pick up. The great part is that the support team is so amazing! Even if you do not know much, it will not take long to pick it up. Thanks Rent Manager.

 
 

from Insight Real Estate, LLC
Specialty: Residential / Single-family
Number of employees: 1 employee Employees number: 1 employee

Pretty Good Overall

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I'd give this software higher marks but I had to jump in on the fly due to another software company's irresponsibility and honestly, the transition wasn't very smooth due to this. I've had RM for several months now and still don't feel like I really know how to use it. If you can transition slowly and get a good trainer, I think it would be really great. I am sticking with it because once I figure everything out, I think it will be a really great product.

Pros

This software can do A LOT, if you implement everything. It's a very comprehensive property management package.

Cons

My trainer wasn't the best-- all over the map during training. They did try to make up for it, but honestly, I still feel lost sometimes. I've used other programs that were much simpler to learn. Because this is really robust software, it's not as easy to learn due to how you have to put things in/set it up.

Advice to Others

Be sure to check RM out, but don't get it if you need something in a hurry.

 
 

from Women of Dignity, Inc
Specialty: Short-Term
Number of employees: 2-10 employees Employees number: 2-10 employees

Not user friendly and they lock you in to paying for the year.

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It was recommended so I gave it a try. It took a couple weeks to log in due to their error. There is so much to it so I was recommended to pay an additional $ to have someone walk me through it for a hour /5 sessions over the phone. Still too much and when I attempted to set it up with my business realized it did not have what I needed. I let the rep I spoke to know "Thank you but it is not user friendly and does not work well with our business. Please stop payment and refund the 4 other sessions I paid for but not yet used." She says they can not and now I am responsible to pay for a year, along with the fact I am at a loss on the additional charge to learn how to use it. So unprofessional! Such a scam. They must be hurting for money that they can not refund my dollars and needs to charge me monthly for a year. Scummy!

Pros

Nothing

Cons

Way too much and such a scam. If it doesn't work for a company don't continue to charge and have us locked in. I do not recommend a company like this to anyone. Bad morals.

Advice to Others

Stay away from this. I am going with Zoho and its much more user friendly.

  Response: Kari, London Computer Systems

Date: November 2016

November 2016

 

Hi Melissa,

Thank you for your feedback.

After reviewing the notes in our system, we see that we were able to reach an agreement regarding the issues noted above. Being in business for 30 years has enabled us to help thousands of customers grow their business with Rent Manager, regardless of their size or industry. We would like to emphasize again that we have been committed from the start to getting you up and running with our program. We pride ourselves on our customer service and wish we could have reached a different outcome.

 
 

from You Store Here
Specialty: Apartments / Multi-family
Number of employees: 2-10 employees Employees number: 2-10 employees

fraudulent

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This software is nice and it is able to keep everything organized. It is very nice when is saves for you and update and backup to the cloud.

Pros

I really like being able to keep everything in one spot.

Cons

None Found

Advice to Others

If you have a lot of properties it is nice to keep everything in one spot.

 
 

from Property Management Company
Specialty: Residential / Single-family
Number of employees: 1 employee Employees number: 1 employee

Rent Manager Review

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I have used Rent Manager for several years now. When I first got the software it was very difficult to learn, and I abandoned it; however, after spending some time in trial and error usage I find that it is a much better value for the dollar than I realized.

Pros

Very detailed oriented with respect to full property management accounting functions.

Cons

Difficult to learn. Tedious and time consuming to adapt to.

Advice to Others

Get with Rent Manager customer service department for assistance.

 
 

from RCA Realty
Specialty: Mixed Portfolio

All the tools and power you need!

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Likes Best

Easy set up superior technical support! Questions answered same day and awesome on line training videos. Best software support by a professional team of highly trained tech. They talk with you not at you!

Likes Least

Not so much the product, but this is a data base beast, lots to do if you handle a lot of rentals. That's time consuming but worth every second.

Recommendations

Do a trial or demo. Make sure you are up to the task.

 
 

from Universal Realty Ltd.
Specialty: Mixed Portfolio

Using this product for 1.5 years

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Likes Best

Easy interface
Great customer service when needing help

Likes Least

USD currency not great for Cdn customers!
Word processor is not a current version and sometimes cumbersome to use
Email function could be more user friendly
Customers are listed by surname first but owners are listed by first name - not sure of the wisdom there
Can manage condos but reports are geared to rentals

Recommendations

Check around with other software providers if using this with a mixed portfolio of rentals and condos

 
 

from Acquired Holdings LLC
Specialty: Residential / Single-family

Very pleased with all the functionality built into Rent Manager

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Value for Money

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N/A

Likes Best

Easy to use and I love the built in integration to external parties when there's a vacant unit that you need to get filled. Very seamless and I received more leads than I could handle. Very reasonable prices for all the functionality provided.

Likes Least

Nothing negative to report at this point. Still going through learning curve since I've only used for a couple months.

Recommendations

If you are a fairly small operation like us, approximately 60 units comprised on single family homes and mobile homes, this is a good product to meet your needs at a great price.

 
 

from Land Quest of WI, Inc
Specialty: Apartments / Multi-family

Helpful for a small office with a large portfolio

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Likes Best

The software is fairly easy to use when it comes to entering payables and receivables.

Likes Least

It was hard to operate as a real estate company under this software. It was also difficult to use with multiple users, we had the online version and communication within the system wasn't very effective since not all people who needed it could use it. The billing owner function was not as easy as they claimed it would be, but they asked astronomical amounts to train us in what we needed to know.

Recommendations

If you have only one or two people managing rentals, this is pretty ideal, if things are just straight forward when it comes to management of other people's property, this would be a good software. Otherwise I would say their is more out there that work better.

 
 

from Land-Quest Realty LLC
Specialty: Apartments / Multi-family

Transaction coordinator

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Likes Best

It was easy to navigate. It helped my teammates and I stay on the same page and multiple users can be on the program at one time. Rent Manager made it simple to print reports for tenants and owners.

Likes Least

Not user friendly to business like us who have many owners along with construction and rentals.

Recommendations

If you are a company with a single owner this is a great program.

 
 

from LandQuest
Specialty: Mixed Portfolio

Mediocre at best

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N/A

Likes Best

My accountant says that it works well with QuickBooks.

Likes Least

They charge per user so it is not cost effective for all staff to use this product.

Recommendations

Be prepared for an interface from 1995. It requres dupicicate entry. The is no way to create templates for work orders.

 
 

from Prime Management
Specialty: Apartments / Multi-family

Not made by property managers

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Likes Best

It has all the bells and whistles. Add ons for payments, tenant applications, and service work, etc

Likes Least

Too quirky. Customizable means we dont really know what you want. No eviction tracking, reports are not cohesive. Too hard to make "custom" reports, it's like writing code. Owner Web Access is a data dump and confusing.

Recommendations

Find out what you don't like about your current software and ask those questions. Find out what you like about your current software and ask those questions. Put together and RFP.

 
 

from Action Property Management, LLC dba Montgomery Homes
Specialty: Apartments / Multi-family

Rent Manager has been a game changer for our Company.

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Likes Best

Rent Manager is built to allow the customization necessary to fit any property management company. The people at Rent Manager are dedicated to helping their customers get the most out the software.

Likes Least

Their is so many things that this product can do I always feel like I am behind in learning how to use every part of the product the best way. I wish their was a more affordable way to get all the modules in one bundled package.

Recommendations

Take the time to input as much information as you can from the start.

 
 

from Stewardship Investments
Specialty: Residential / Single-family

Great for property managers of rental property

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Likes Best

Has a lot of functionality, has basically all the tools we need to keep great records and to keep things organized.

Likes Least

Some of the functionality they have is not the best and we decide to use other tools for the aspects of the program that are not up to our standard.

Recommendations

Spend more and get more with property management software

 
 

from S foote real estate.
Specialty: Apartments / Multi-family

Rent Manager is a must have !!

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Likes Best

Rent manager continues to amaze me. I have have been using RM for about 5 years and continue to be blown away by everything RM offers. My website fully integrates with RM in real time, online payments and epay are fully integrated, phone broadcast, full accounting software are just a few of the great features of RM.

Likes Least

The learning curve is somewhat steep. But it is manageable...

Recommendations

If you are a serious about property management and looking to grow RM is for you.

 
 

from Duscany
Specialty: Commercial

A easy-used property management software

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Likes Best

It's easy to use. the information is very straight forward. We have the vendor list and bank register. All the information is very clear.

Likes Least

NOT SO GOOD AT GENERATING REPORTS. We need a lot of reports that are provided to manager. But we are doing them manually.

Recommendations

IT'S GOOD FOR RESIDENTIAL REAL ESTATE. But probably it's not so handy for commertial real estate.

 
 

from The Mount Washington Group
Specialty: Residential / Single-family

Great Experience! Really good on the accounting side

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Likes Best

Rent Manager is a simple to use software. I learned how to use it in just a short time. The accounting side of the software is unbelievable.

Likes Least

It is a little bit outdated, in terms of the feel of the software.

Recommendations

I think you should evaluate what the most important factors are to your business, and then see which software accommodates those needs first.

 
 
 
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