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SimplerQMS
SimplerQMS
SimplerQMS is an Electronic Quality Management Software that has been created specifically for the life science industry. Its system functions and workflows were designed and tailored for life science organizations to ensure incre...Read more about SimplerQMS
ComplianceQuest
ComplianceQuest
FrontRunners 2024
ComplianceQuest is a next-generation, AI-powered Quality and Safety Management System (EQMS + EHS = QHSE) built natively on Salesforce to help life science companies speed product and process innovation, minimize risk and drive co...Read more about ComplianceQuest
Benchmark Gensuite Quality Management
Benchmark Gensuite Quality Management
Benchmark Gensuite Quality Management software is designed to help businesses boost quality standards, meet compliance requirements and exceed customer expectations. With features such as real-time corrective action plans, concern...Read more about Benchmark Gensuite Quality Management
Intellect QMS
Intellect QMS
FrontRunners 2024
Intellect provides a flexible enterprise Quality Management Software (eQMS) solution and platform designed to meet any FDA and ISO compliance requirements, as well as digital transformation goals. Built on the Intellect Compliance...Read more about Intellect QMS
SafetyCulture
SafetyCulture
iAuditor by SafetyCulture is an inspection checklist application that allows users to build checklists, file reports and conduct inspections through a tablet or mobile phone. The solution is designed for a wide range of industries...Read more about SafetyCulture
QISS Quality Management System
QISS Quality Management System
QISS simplifies quality and environmental management by enabling users to streamline their workflow process. QISS is a comprehensive software solution for managing ISO 9001, ISO 45001, and OHSAS 18001 standards, as well as industr...Read more about QISS Quality Management System
Forbattring
Forbattring
Forbattring is a workflow management software designed to help businesses document and collaborate on various office procedures. The platform enables managers to define steps for different processes, add decision boxes and blur co...Read more about Forbattring
DELMIAworks
DELMIAworks
DELMIAworks (formerly IQMS) ERP is developed specifically for SMB and large discrete and batch process manufacturers in the aerospace, medical device, automotive, food and beverage, consumer products, plastics, packaging, and elec...Read more about DELMIAworks
Plex Smart Manufacturing Platform
Plex Smart Manufacturing Platform
Plex gives manufacturers the ability to connect, automate, track and analyze every aspect of their business -- from the plant floor to the top floor -- to drive business transformation. Built in the cloud, the Plex Smart Manufactu...Read more about Plex Smart Manufacturing Platform
Cetec ERP
Cetec ERP
Cetec ERP is a manufacturing enterprise resource planning software built for small and medium sized businesses. Cetec ERP's cloud-based software is designed to help these companies efficiently manage all aspects of their manufactu...Read more about Cetec ERP
REALTRAC
REALTRAC
Realtrac is an on-premise job management solution designed for job shop manufacturers and modular machine shops. It helps small and midsize manufacturers to schedule workflows, manage shop operations, track inventories, manage pur...Read more about REALTRAC
Kinetic
Kinetic
Capture the true value of cloud ERP with Epicor Kinetic, a solution made with manufacturers, for manufacturers. An intuitive, configurable, and guided user experience with embedded learning helps you maximize your profitability wi...Read more about Kinetic
Synergy SPC
Synergy SPC
Synergy SPC solution by Zontec is a product suite that enables manufacturers to identify variations in the production process and correct them in real-time. The product suite includes products to fit small, mid and large size comp...Read more about Synergy SPC
QT9 QMS
QT9 QMS
QT9 Quality Management Software is a web-based QMS software used by companies to comply with ISO and FDA quality standards. The software is available for deployment either on-premise or in the cloud. The tool eliminates the need f...Read more about QT9 QMS
Cority
Cority
Cority offers a cloud-based, enterprise quality management and compliance software solution for midsize to large global manufacturers. It is suitable for manufacturers that operate in industries such as automotive, aerospace and d...Read more about Cority
Intelex Quality Management Software
Intelex Quality Management Software
Intelex QMS provides a cloud-based interface for environmental, health and safety, quality and business performance management. This solution helps customers report essential business information, ensure compliance requirements, m...Read more about Intelex Quality Management Software
ZenQMS
ZenQMS
ZenQMS is a cloud-based quality management system that provides tools for document collaboration and control. It helps businesses manage aspects of document lifecycle, allowing them to transit their workflows from manual, paper, a...Read more about ZenQMS
QAD Adaptive ERP
QAD Adaptive ERP
QAD Adaptive ERP is a cloud-based solution for manufacturing businesses in the food and beverage, automotive, consumer products, industrial, life sciences, and high tech industries. It combines ERP, supply chain, finance, and cust...Read more about QAD Adaptive ERP
UniPoint Quality Management Software
UniPoint Quality Management Software
uniPoint Quality Management Software is a modular on-premise quality management solution capable of integrating with other ERP systems. Built on Net Technology, a SQL database, and Crystal Reporting, this system is designed to gro...Read more about UniPoint Quality Management Software
Harrington Quality Management System (HQMS)
Harrington Quality Management System (HQMS)
HQMS' applications include Document Control, Audits, Corrective Action, Calibration, Training, Material Nonconformance, PPAP, Project Management, Risk Management and the HQMS Supplier Portal. In business since 1991 – trustworthy...Read more about Harrington Quality Management System (HQMS)
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Buyers Guide
Last Updated: June 14, 2023We wrote this guide to help you better understand what you need to consider when researching quality management software.
Here's what we'll cover:
What Is Quality Management Software?
Common Features of Quality Management Software
Additional Capabilities to Consider
What Is Quality Management Software?
Quality management software (QMS) can help manufacturers measure (and therefore improve) the quality of their products and processes. This software category can refer to a broad range of applications that help manufacturers ensure quality across all supply chain activities—from design to production to distribution and eventually, service.
Some solutions on the market are created for general repetitive manufacturers, while others are designed for specialized manufacturing (e.g., pharmaceutical and biochemical manufacturers).
Common Features of Quality Management Software
The applications that can make up a quality management system aim to help manufacturers better control the four key components of quality management:
Quality planning;
Quality control;
Quality assurance and
Quality improvement.
Common functionality found in these systems includes:
Corrective and preventive action (CAPA) | Helps manage and track CAPAs by automatically routing corrective/preventive actions to the right quality manager so they can accept or reject the action. If accepted, the system will assign the action to a responsible party and start a workflow to investigate the root cause of the issue. Quality managers can attach documentation, assign priority to and monitor the status of each submitted action. |
Tracks all audit tasks and documents. Keeps a record of internal and third-party audits, tracks the scheduling and results of every audit and allows manufacturers to evaluate the effectiveness of auditors. An audit management application will usually be built to pass this information to the document control or CAPA modules so that audit information can be attached to the corresponding corrective/preventive action. | |
Complaint management | Helps manufacturers improve their quality of service by logging complaints from customers. Manufacturers can then investigate, respond to and resolve customer complaints. This application can provide manufacturers with useful feedback from end customers that might otherwise be difficult to obtain. |
Change control | Identifies, defines and organizes the tasks required to implement a change in company processes or use of resources (e.g., packaging for a particular product). The system then analyzes how that change will impact the company. |
Document control | Helps manufacturer’s organize all documents related to production—from the design files for a product to standards compliance documentation—in a centralized and searchable database. Documents can be easily sent to team members for review/approval and linked customer records, bills of materials (BOMs) and inventory. |
Risk management | Enables manufacturers to more easily evaluate risk by standardizing risk assessment documentation and analyzing recurring issues in a single location. All risk files are associated with the corresponding document, project or process to improve analysis. |
Collects, analyzes and visually displays data from shop floor machines to measure statistical variations in output. Based on this data, manufacturers can fine-tune their production processes to reduce scrap rates, improve yield and produce a higher quality product. | |
Supplier quality management | Helps manufacturers qualify, select and monitor supply chain partners. Includes features for supplier scorecards, supplier qualification workflows and tracking of supplier issues such as non-conformances. |
Employee training management | Helps manage employee training by tracking training activities and ensuring that relevant course materials are completed. Ensures compliance with requirement for proof of quality management training. |
What Type of Buyer Are You?
Prior to evaluating a quality management program, you’ll want to know what type of buyer category you belong to:
Enterprise quality management software (EQMS) buyer. Manufacturers that require data integration across all applications should evaluate an integrated suite. These systems are able to manage quality compliance, track the source of quality issues, monitor shop floor operations and evaluate supplier relationships within a single system. EQMS systems can be integrated with other enterprise applications such as enterprise resource planning (ERP), supply chain management (SCM) and product lifecycle management (PLM) software to provide a more complete view of operational quality.
Single application buyer. Manufacturers that are not ready to purchase an enterprise system may consider a single solution to better manage one aspect of operations. Common applications that manufacturers can purchase on a stand alone basis include document control, change management and statistical process control (SPC) software.
Specialty buyer. Some manufacturers will have industry-specific requirements. For instance, pharmaceutical manufacturers require functionality to prove compliance with the Federal Drug Administration’s guidelines in Title 21 CFR Part 11. This means they need a system that helps properly track plant audits, control for drug quality and track all electronic documents according to FDA standards. Other manufacturers that should evaluate a specialized system include medical device, consumer products and electronics manufacturers.
Additional Capabilities to Consider
In addition to the key functionality we reviewed above, there are other capabilities that can be important to quality management, but aren’t present in every system. Here are a couple more to consider before implementing a new system.
Data visualizations. A QMS system collects high volumes of useful quality data. To synthesize all of this information and make analysis easier, manufacturers should consider the visual reporting capabilities of their system as a well-designed reporting dashboard will make it easier for the average user to make more data-driven decisions.
Example of a quality management reporting dashboard from IQMS
Web-based supplier portals. Many systems provide a Web-based portal to manage supplier relationships. These portals give suppliers real-time access to your supply requirements such as purchase orders, payment and invoicing as well as advance shipping notice (ASN) information. This makes it easier to interface with your suppliers and also gather valuable information about suppliers’ performance. Before implementing a supplier portal, it’s important to coordinate with suppliers to ensure you provide them with information they need to meet your inventory needs. Some manufacturers also share their supplier scorecard in this portal so suppliers understand the exact metrics you’ll use to evaluate their performance.