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RetailSTAR

RetailSTAR POS Software by CAM is an on-premise POS solution for specialty retail shops such as clothing stores, shoe stores, sporting goods retailers, gift and hobby shops, and health food stores. RetailSTAR targets small to mids...Read more about RetailSTAR

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Stratus Enterprise

Stratus Retail by Celerant Technology provides tools for point of sale (POS), inventory and order management, enterprise resource management (ERP), e-commerce, business intelligence, marketplace integrations (Amazon, eBay, Walmart...Read more about Stratus Enterprise

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NCR Counterpoint

The NCR Counterpoint solution includes an e-mail marketing tool, integrated e-commerce, mobile alerting, built-in gift card and customer loyalty programs and hardware specifically designed for the retail environment. The NCR ...Read more about NCR Counterpoint

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S2K Enterprise for Retail

Combining an intuitive, user-friendly retail application with powerful enterprise functionality, VAI’s S2K Retail Point-of-Sale (POS) software is the ideal solution for taking both walk-in and on-account sales. For quick cash tran...Read more about S2K Enterprise for Retail

4.2 (3 reviews)

OneStep-JV

OneStep by Business Control Systems is an on-premise point-of-sale (POS) solution that caters to brick and mortar retailers and provides the functionalities to process transactions, control inventory and purchases and more. The so...Read more about OneStep-JV

3.5 (8 reviews)

NetSuite

With an integrated system that includes ERP, financials, commerce, inventory management, HR, PSA, supply chain management, CRM and more – NetSuite enables fast-growing businesses across all industries to work more effectively by a...Read more about NetSuite

4.1 (1454 reviews)

27 recommendations

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Fishbowl

Fishbowl is the #1 manufacturing and warehouse inventory management software! Its powerful inventory control system gives your small or midsize business the exact tools needed to transform your inventory management and scale your ...Read more about Fishbowl

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iVend Retail

iVend Retail by CitiXsys is an integrated POS software application delivered on cloud. Our SaaS platform empowers retailers to provide exceptional customer experiences throughout the entire shopper journey. iVend Retail includes c...Read more about iVend Retail

3.9 (15 reviews)

1 recommendations

Visual Retail Plus

Visual Retail Plus is an integrated system that gives retailers a single centralized location to manage Point of Sale, Inventory Management and more, all tailored to each retailer's unique needs. With more than 20 years in the ind...Read more about Visual Retail Plus

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POS-J

POS-J is a Point of Sale solution designed for retail industries, including apparel and accessories, gift shops, electronics and appliances, general merchandise retailers and more. It provides a unified view of the orders across d...Read more about POS-J

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AIM

AIM is a secure end-to-end point of sale (POS) business solution that can be used in any retail environment. This retail management solution features customizable menus and screens, inventory management, complete POS activity and ...Read more about AIM

4.1 (200 reviews)

7 recommendations

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ReliaSale

ReliaSale is a hybrid point of sale solution that helps high-end retailers control their business operations. The solution can operate as a mobile-ready solution that runs on iPhone, iPad and Android devices. It also supports both...Read more about ReliaSale

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ReadySTORE POS

ReadyStore by UTC RETAIL is a cloud-based retail point-of-sale (POS) solution that offers a suite of applications to manage store operations. The solution caters to various industries such as pharmaceutical, manufacturing and food...Read more about ReadySTORE POS

5.0 (3 reviews)

Vogue Professional

Vogue POS is a small and midsize retail and wholesale business management solution featuring tools to track, manage and analyze business performance. Vogue offers real-time inventory control, reporting tools, customer management, ...Read more about Vogue Professional

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Heartland Retail

Heartland Retail, formerly Springboard Retail, is a web-based retail solution designed for multi-channel and multi-store retailers. Heartland's point of sale system is fully accessible through any modern web browser on any de...Read more about Heartland Retail

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Aralco

Aralco is a provider of cloud-based POS and inventory management solutions with integrated eCommerce, CRM and payment processing capabilities. Designed primarily to cater the needs of small and midsize retailers across apparel, au...Read more about Aralco

Rapid Gun Systems

RAPID Gun Systems is an on-premise and accessible through cloud Point-of-Sale solution for gun stores. It caters to firearm retailers and helps them manage compliance and gun store management process. It is suitable for both new a...Read more about Rapid Gun Systems

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Unified Commerce Platform

enVista offers cloud-based retail management solutions that help users manage the daily operations of a single store or multiple locations in real-time. enVista's unified commerce software solutions are delivered as an integrated ...Read more about Unified Commerce Platform

Pronto Xi

Pronto Xi is an integrated enterprise resource planning (ERP) suite that provides core applications, such as financial accounting and business intelligence, alongside sales and marketing modules, supply chain management and distri...Read more about Pronto Xi

3.7 (7 reviews)

Lead Commerce

Lead Commerce is an integrated order management suite that offers applications like inventory management, merchandise planning, and customer relationship management. The solution helps small and midsize businesses streamline and a...Read more about Lead Commerce

Buyers Guide

Last Updated: March 16, 2023

The ultimate issue for a gun shop owner is security; the penultimate issue is compliance. Gun shops are heavily regulated at the federal, state and local levels, and costs for noncompliance are high. Much of the inventory has serial numbers which must be tracked under penalty of law.

We’ve created this guide to help gun shop owners understand the gun retail software market. You can use this guide to learn about different product features and benefits and then make an informed purchase decision.

Below are the topics we'll cover in this guide:

What Is Gun and Tactical Shop Software?

Common Features of Gun and Tactical Shop Software

Expected Benefits of Gun and Tactical Shop Software

What Is Gun and Tactical Shop Software?

Gun and tactical gear shop software helps businesses manage their day-to-day operations. Business functions include point of sale (POS) transactions, customer relationship management (CRM) and inventory management. In addition, gun shop owners must carefully track which items are ordered, received into inventory and sold. They are required to document and report lost, stolen and destroyed firearms. Customers are subject to background checks, which must also be documented. The Bureau of Alcohol, Tobacco, Firearms and Explosives (ATF) has specific requirements for gun shop software, which include having a compliant backup system.

The other components: an accounting system, accounts receivable, accounts payable, general ledger and payroll, are more or less standard. However, it is very important that gun shops maintain accurate records on their vendors and purchases.

Common Features of Gun and Tactical Shop Software

While evaluating systems, gun and tactical gear shop owners should consider the following functions to meet their unique requirements:

Federal Firearms Transaction Record (ATF 4473)

ATF Form 4473 must be completed when a firearm is sold over the counter or through the mail. The system should collect the information about the customer and provide the necessary form with an option to file it electronically.

National Instant Criminal Background Check System (NICS)

The system should support running NICS checks through the appropriate state point of contact (POC) or through the FBI in states without a POC.

National Firearms Act (NFA) forms

The system should track which inventory items are subject to NFA reporting. For those items, it should complete the correct NFA forms when title is transferred.

ID scanning

The system should scan and retain ID information for customers. The POS should scan IDs and verify that the format of the ID is correct. It is impractical to validate the IDs against government databases.

ATF-compliant serial number tracking

Since 2008, the ATF allows the “bound book” list of firearm serial numbers to be maintained electronically. The system should maintain an ATF-compliant serial number list.

Lost or stolen firearm form

The system must handle lost or stolen firearms. The inventory value must be decreased. The system must also complete the correct notification forms and update the electronic bound book.

Destroyed firearm form

Similarly, the system must handle destroyed firearms. The inventory value must be decreased. The system must also complete the correct notification forms and update the electronic bound book.

Work orders

Many gun shops offer special services. Examples include repairs, bluing and engraving. The system needs to track the work orders, post deposits and notify the customer when the work is complete.

Special orders

The system should handle special orders. It should track deposits, integrate with order entry to place orders and notify the customer when the order is received.

Security camera interface

The POS system should integrate with the security camera system. A link to the video of each transaction should be stored with the transaction in the POS.

State and local forms

Compliance regulations vary from state to state and sometimes even within a state. The system must prepare all state and local forms as required.

Integrated backup system

The ATF has requirements for gun shop software. One is that the software must include an integrated backup system. Advanced systems will have a copy on premise and an additional copy stored in the cloud.

Ammunition database

Firearms have different options for ammunition. Some ammunition is more strictly regulated than others. The system should provide a list of options on hand and available for special order while enforcing policy and legal requirements.

Tax calculations

Some firearms are taxed differently than others. The system should correctly calculate the taxes and prepare tax filing information as required.

Expected Benefits of Gun and Tactical Shop Software

Operating a gun shop is not easy, as there are many regulations and requirements that must be fulfilled. A retail POS software system helps users manage the documentation work for a gun and firearms retail business.

Below are some of the benefits of using POS software in a gun and tactical gear shop:

  • ATF compliance management. On April 29, 2016, the ATF released the ATF 2016-1 compliance norms. Under the new regulations, gun and tactical gear retailers need to record both manufacturer and importer information while making any transaction. Since this is a regulatory requirement, many vendors have started offering ATF compliance management in their solutions. With this functionality, users can autofill some fields in their ATF form, thereby making the process easier for owners and customers.

  • Repair and service requests. There are many challenges in providing repair and support services in the gun retail business. Users must create service requests, track resources and manage the complete invoicing. POS software helps users record customer repair requests, assign them to resources and then delegate them to people. POS software also allows users to create purchase orders for spare parts that are needed for repairs.

  • Inventory management. Managing inventory is always a hassle—ask any business. Since there are concerns around safety with guns and tactical gear, discrepancies can lead to legal troubles. So, it’s essential for gun shop retailers to have a system in place that accurately tracks their inventory.

    POS software allows users to track the status of their inventory in real time, from dispatch to the point of sale. Some products on the market allow users to create purchase orders based on stock levels and demand of products.