ARI vs Fullbay

ARI has 116 reviews and a rating of 4.44 / 5 stars vs Fullbay which has 87 reviews and a rating of 4.7 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.44 / 5 (116)
4.7 / 5 (87)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
August 22, 2022
September 16, 2022
Pros/Cons
  • Pros

  • How easy it is to use and how user friendly it is.
  • Making your new customers trust in your ability, professionalism in even the smallest way makes a huge difference.
  • Cons

  • Now I do have issues with some things here and there but I think that's more user error than it is software.
  • Constantly lost work that was not completed, not every user could access.
  • Pros

  • I like that it is intuitive in the set-up and use.
  • I liked that it is internet based and can be integrated with other softwares in addition to tracking time, inventory and various reports.
  • Cons

  • Customer service is worthless. They will answer the phone, but can rarely assist with any issues.
  • Receiving parts is difficult. Ordering parts through the system is a nightmare, the email look like a phising scam, and you have to call to verify they received the email.
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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