Horrible set up and scheduling is a joke. The scheduling is far from user friendly and the set up of the scheduling is awful.

I reccomend them to no one, if I was not in the situation I am in now, I would have been left. It messed up my financial balance horribly.

I recently switched from Nuemd because we were having a lot of problems both with claims and with their customer service.

That feature was very helpful across our practice since our verification and billing was a separate department than our scheduling and reception. Billing was no complicated and user friendly.

No one will talk to you everything is a battle with them.

Having a dedicate Client Relationship Experience Manger is one of our greatest investments with CollaborateMD.

This has been so user-friendly and such an easy transition and set up. We love this and would recommend it to everyone.

Because of the training I received, I feel very comfortable and confident using all sections of CollaborateMD by myself. I know if I ever have a question, support is there for me.

CMD is a billing system. If you are looking for a more robust scheduler and other enhancements you may be disappointed.

Collaborate works in sync with Practice Fusion, which is the electronic medical record side, and for the price, it is amazing software.

Try this product and see. Great customer service and support.

Collaborate is an easy to use software that is user friendly with many easy to navigate features. Many options on every reporting tab.

I like how easy the software is to maneuver. I also like how easy it is to grab proof of timely filing for claims.

It's easy to use, cloud-based, and the Dashboards and Reporting are the best, hands down.

Very easy on the eyes and very easy to train staff on in regards to the front office aspect of the software.

I was impressed with her professionalism and timeliness. She was very helpful and friendly.

The interface does not pick up new insurances when patients have new cards. So the reimbursement EOB come back 'denied- patient no longer covered by this insurance.

Very poor customer support, everyone works remotely, so there is no coordination across departments.

It is easy to use and create custom reports of the weekly billing and collections, has plenty of features to create custom reports and is better now that it is web based.

I've always loved how user friendly the software is. It's easy on the eyes and navigating is a breeze.

I can't imagine any other billing software on the market today that is so easy to use and intuitive with this kind of professional support and customer service.

We have been using CollaborateMD for several years and are very satisfied.

Collaborate MD is a billing software which is low cost and easy for people who are not the most computer savy to use.

I did have problems with setting up claims initially. Unable to check for insurance eligibility.

Up until CMD was bought, the customer service was amazing.

The fact that it freezes a lot and takes a while for it to start working again. Also, sometimes the reports would just stop working and not pull correctly for no reason.

I love the ability to print multiple charts at one time.

The programming is intuitive and each section of a patient's account, such as patient data and claim data, communicates together (which improves ease of use and decreases labor costs).

The implementation went very fast. The data entry took about 2 weeks because I was doing it alone, but since our providers only see about 30-40 patients a week, it wasn't horrible.

Too much frustration and confusion, and not enough integration with Practice Fusion.

The ease of use and the Help Section is soooo good if you need help with almost anything claims and payment posting issues.

Limited to one clearinghouse, does not have EHR included.

My CRM representative always makes sure that I succeed in all of my business transactions and has genuine concern for my business and me.

This is by far one of the most user-friendly software I have used. It very easy to use and navigate through all the options.

The UI is very easy to use and navigate. Meets all the needs i have.

Overall, the training was top-notch, the CollaborateMD program is easy to learn, easy to use, very affordable with excellent continued support and customer service.

We love that the reporting caters to the needs of our providers.

Support is great, easy setup, easy navigation. I would highly recommend anyone move over to CMD.

I have been using CollaborateMD for many years and have found this software extremely user friendly. Support is very prompt in providing answers to questions and resolves issues quickly.

Excellent customization abilities within Scheduling and Reporting functions.

Customer Service is great with CMD as well. My support tickets are always addressed in a timely manner.

I don’t have to have computers in every room. The program is easy to use, customizable and when I need help it’s quick.

We are just finishing the contract but we will not renew. This is very difficult to use and it’s very useless for medical spa.

It's easy to use, easy to upload information, easy to find things again. Especially like things like flags, and the ability to easily see things like insurance cards.

Unintuitive, clunky, unreliable. On the bright side, DrChrono has a lot of potential to do a lot of things that it doesn't realize due to poor customer service, bugs, and very poor user experience.

The best SOAP notes I have ever used from Millennium (2 versions), Clinic Sense, MassageBook, Vagaro & Mind Body. Dr. Chrono is a land slide winner.

There is downtime that slows or stops practice up to 15 minutes every 3-12 weeks, which is awful. Support  is not readily available as it used to be.

When we initially became a user we loved the customization of the software.

Seamless integration with my MacBook, iMac and iPhone. Fast, knowledgeable support.

An Absolutely beautiful looking EMR and amazing with apple products. Love the patient check in feature.

That is their way of fooling people and getting their money. Their product is also worthless but they won’t let you try it unless you pay them.

Unable to process credit card payments. Customer service is poor.

User friendly, easy to access, not complicated to navigate through.

Over the last seven years, I've seen a progressive improvement to an already excellent software platform and have considered myself lucky for starting with DrChrono from the beginning.

Occasional outages, worsening performance in the live claims feed for billing, and schedule performance issues recently.

Comprehensive integrated system, allows for efficient patient care. Software support is generally good and responsive.

Once my subscription expired they locked me out of the entire system. There was no way to look up any record that I had written.

Well initially the sales team was responsive, quick, helpful. They quickly got us in for a demo.

Excellent help desk when needed which is rare. Excellent electronic prescription iPad integration with the electronic record.

Each page provides a great deal of information. It's worth investing the time to learn how to make the most of the software.

Everything is an add on with extra expense. Customer service is beyond terrible.

I purchased this software for my primary care practice, the features seemed to fit very well.

Great customizable platform/TERRIBLE customer service and help.

My experience is pretty bad with the 'team' at Dr. Chrono. There is no way to actually get in contact with a 'help desk' or to get assistance with issues when the program fails.

Outstanding value for the money. This platform will be foundational as we grow this business.

US Dollar

CollaborateMD is a medical billing and practice management solution that helps practices and billing services of all sizes automate and streamline billing and coding processes. The system was designed to be both comprehensive and user-friendly, with an interface that can be learned by users of all experience levels. The solution is web-based, eliminating upfront and setup costs.






LongDescription

Document Templates

Patient Records Management

Employee Management

Electronic Payments

Invoice History

Patient Engagement

Practice Management

Customizable Reports

Document Storage

HIPAA Compliant

SMS Messaging

Task Scheduling

Confirmation/Reminders

Credit Card Processing

Patient Intake

Calendar Management

Multi-Physician

Scheduling

Multi-Location

Self Service Portal

Code & Charge Entry

EMR/EHR

Dunning Management

Real Time Data

Claims Scrubbing

Electronic Submission

Role-Based Permissions

Client Portal

Email Reminders

Workflow Management

Revenue Management

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Payment Collection

Reminders

Automated Scheduling

Medical Billing

Physician Scheduling

Customizable Templates

Billing & Invoicing

Real Time Reporting

Patient Management

Compliance Tracking

Reporting/Analytics

Claims Management

Customizable Dashboard

Appointment Management

Healthcare Compliance

Patient Scheduling

Secure Data Storage

Patient Portal

Third-Party Integrations

Appointment Scheduling

Task Management

Live Chat

Document Management

Insurance Eligibility Verification

Remittance Advice

For Medical Purposes

Medication Management

For Substance Abuse Therapy

Financial Management

Mac OS

Web browser (OS agnostic)

Windows 8

Windows 10

Web-Based Solutions for Practice Management & Medical Billing Starting at $215/Month*
*Monthly pricing per rendering/attending provider.




FAQs/Forum

Knowledge Base

Chat

Self-Employed

2-10

11-50

51-200

201-500

CollaborateMD

Live Online

Webinars

Documentation

Videos

DrChrono’s iPad and iPhone compatible EHR and medical billing platform allows medical practices and healthcare providers to manage patient intake, patient care, clinical charting, billing and revenue cycle management. It includes customizable medical forms, e-prescribing, scheduling tools, real-time patient eligibility checks and a patient portal. The DrChrono Partner Marketplace also offers a multitude of app integrations to round out your EHR and practice management software, and our award winning medical FHIR API gives healthcare app developers the opportunity to build additional solutions.

DrChrono's EHR (electronic health record) functionality offers fully customizable form templates or prebuilt forms to help users track patient information. Medical professionals can also add documentation or patient notes to a medical record in order to add context to a specific patient encounter. Any prescription, including EPCS (Electronic Prescribing Controlled Substances), can be sent electronically on iPhone, iPad, or the Internet with our eRx functionality. Lab orders can be submitted electronically to over 40,000 labs around the United States, and results can then be directly uploaded into the patient’s chart. Vital Flowsheets give providers the ability to create baseline health data and monitor each patient’s health measurements over time.

Providers can use the Free Draw function to annotate on diagrams, x-rays or other files; they can also use the iPad's built-in cameras to take pictures and embed them in the patient's record. The system comes pre-populated with billing codes and is integrated with Box, a HIPAA-compliant cloud storage system. For medical practices looking to outsource their medical billing, DrChrono offers an RCM (revenue cycle management) service powered by our team of billing experts that can improve clean claims rates and get claims paid faster. Providers can also take advantage of DrChrono’s integrated telehealth software that allows users to conduct appointments from anywhere with no additional downloads. You can even chart from your iPad without closing out of the appointment.

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