The benefits I get from Navicure is the simplicity of working our A/R in one program. Claims are very easy to resubmit right from the dashboard.

The rejection messages given are extremely confusing. Very hard to figure out how to fix the actual problem.

It links with our Practice Management software systems making file submission a breeze. And the batch history And search options make it easy to Find anything you’re looking for.

Navicure has been an excellent partner in revenue cycle management. It's ease of use and intuitiveness is first rate.

Waystar's Dashboard is easy to use and basic clearinghouse function is good.

Waystar has a nice interface and is fairly user friendly. Many features makes claim processing quite efficient, and is very easy to use.

They have a huge list of insurances OR you can have them send a paper claim.

I like how easy it is to use and organizes our data. I like that we can correct claims and resubmit them instantly.

It simplifies the way I do billing. It integrates with my  electronic record software and makes the process easy.

After my initial setup my statement went out, but the next month I uploaded statements again and was told that there was a margin error. It was fixed but it caused a delay in statement processing.

Wonderful costumer service, good training provided for new clients.

This software is so user friendly. Its so easy to search and view.

Waystar is the most user friendly and comprehensive clearinghouse I’ve ever used. It’s extremely simple to search out needed information.

I really like how I am able to send to insurance companies with ease. So much easier than other products.

Has integrations with almost every possible insurance company in the States. Easy to make edits and track payments.

Appealing claims on Waystar is super easy, and tracking down claims that were paid but somehow didn't get into your EMR is also really easy.

I love the dashboard, and rejected claim dashboard. I can make corrects and resubmit claims directly through waystar.

Great ease of use, very well laid out, the menus and explanation of rejection are easy to figure out and correct.

The billing is a little confusing. We have a parent account that used to be Zirmed and another large account that used to be Navicure.

Zirmed provides excellent revenue cycle management, it is easy to use and responsive.

Customer support has always been very good and the site is easy to use. Help features are also of great value when we hire new staff or need to find answers to questions.

When you leave their service, they require 90 notice to get there money.

It is a great payment system and it makes my job easier with how easy it is to go through the system.

Editing rejected claims is very easy. There are also Premium products you can buy if you would like to streamline your RCM such as code look up and insurance verification.

It has made the ease of electronic billing very simple and helpful. We went from paper billing and this software could not be anymore user friendly.

The conversions have been successful thus far. Our frontline users report an easier user experience and our core registrations/billing/collections system interfaces nicely with the Waystar product.

Their customer service lives up to the 3 ring rule. Customer service are very pleasant and helpful  on the phone.

I like the monthly webinars as well as the payments solution. It's easy to navigate through and find what you are looking for.

We are able to see payments in about 7 days which is helping our practice stay financially stable.

I don’t have to have computers in every room. The program is easy to use, customizable and when I need help it’s quick.

We are just finishing the contract but we will not renew. This is very difficult to use and it’s very useless for medical spa.

It's easy to use, easy to upload information, easy to find things again. Especially like things like flags, and the ability to easily see things like insurance cards.

Unintuitive, clunky, unreliable. On the bright side, DrChrono has a lot of potential to do a lot of things that it doesn't realize due to poor customer service, bugs, and very poor user experience.

The best SOAP notes I have ever used from Millennium (2 versions), Clinic Sense, MassageBook, Vagaro & Mind Body. Dr. Chrono is a land slide winner.

There is downtime that slows or stops practice up to 15 minutes every 3-12 weeks, which is awful. Support  is not readily available as it used to be.

When we initially became a user we loved the customization of the software.

Seamless integration with my MacBook, iMac and iPhone. Fast, knowledgeable support.

An Absolutely beautiful looking EMR and amazing with apple products. Love the patient check in feature.

That is their way of fooling people and getting their money. Their product is also worthless but they won’t let you try it unless you pay them.

Unable to process credit card payments. Customer service is poor.

User friendly, easy to access, not complicated to navigate through.

Over the last seven years, I've seen a progressive improvement to an already excellent software platform and have considered myself lucky for starting with DrChrono from the beginning.

Occasional outages, worsening performance in the live claims feed for billing, and schedule performance issues recently.

Comprehensive integrated system, allows for efficient patient care. Software support is generally good and responsive.

Once my subscription expired they locked me out of the entire system. There was no way to look up any record that I had written.

Well initially the sales team was responsive, quick, helpful. They quickly got us in for a demo.

Excellent help desk when needed which is rare. Excellent electronic prescription iPad integration with the electronic record.

Each page provides a great deal of information. It's worth investing the time to learn how to make the most of the software.

Everything is an add on with extra expense. Customer service is beyond terrible.

I purchased this software for my primary care practice, the features seemed to fit very well.

Great customizable platform/TERRIBLE customer service and help.

My experience is pretty bad with the 'team' at Dr. Chrono. There is no way to actually get in contact with a 'help desk' or to get assistance with issues when the program fails.

Outstanding value for the money. This platform will be foundational as we grow this business.

US Dollar

Waystar is a cloud-based revenue cycle management platform for healthcare systems. The solution is used by organizations of all sizes to manage administrative and clinical functions. Key features include insurance verification, coverage detection and claims management.


Waystar uses machine learning algorithms to predict claim denials and sends workable denials to the assigned workgroup. It automates the prediction of revenue leakage as well. Users can manage contracts through a centralized repository. Real-time contract loading and modeling is also offered. Reports can be generated to assess payer contract performance and other key performance indicators at the enterprise level.


Waystar integrates payment processing across the hospital information system, performance management system and electronic medical records system. It offers features such as on-the-fly editing and the ability to automatically split remits among various providers. It also provides an automated patient payment workflow.


The solution is available on a monthly subscription basis and support is available via phone.



LongDescription

Patient Records Management

Case Management

EHR/EMR Integration

Electronic Payments

Invoice History

Payment Processing

Claims Tracking

Data Verification

HIPAA Compliant

Contract/License Management

Transaction History

Risk Assessment

Claims Adjuster Management

Patient Intake

Paper-Based Claims

ICD-10 Compliance

Multi-Physician

Payor Management

Multi-Location

For Healthcare

Code & Charge Entry

Dunning Management

Claims Scrubbing

Forms Management

Revenue Management

Co-Pay & Deductible Tracking

Payment Collection

Medical Billing

Billing & Invoicing

Customer Management

Accounting Integration

Electronic Claims

Audit Management

Compliance Tracking

Monitoring

Claims Management

Quotes/Estimates

Customer History

Third Party Integrations

Insurance Eligibility Verification

Search/Filter

Remittance Advice

Appointment Scheduling

Therapy Notes

Practice Management

EMR/EHR

Medication Management

For Anesthesiologists

Mac OS

Web browser (OS agnostic)

Windows 8

Please contact Waystar for pricing details.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Waystar

Webinars

Documentation

Videos

DrChrono’s iPad and iPhone compatible EHR and medical billing platform allows medical practices and healthcare providers to manage patient intake, patient care, clinical charting, billing and revenue cycle management. It includes customizable medical forms, e-prescribing, scheduling tools, real-time patient eligibility checks and a patient portal. The DrChrono Partner Marketplace also offers a multitude of app integrations to round out your EHR and practice management software, and our award winning medical FHIR API gives healthcare app developers the opportunity to build additional solutions.

DrChrono's EHR (electronic health record) functionality offers fully customizable form templates or prebuilt forms to help users track patient information. Medical professionals can also add documentation or patient notes to a medical record in order to add context to a specific patient encounter. Any prescription, including EPCS (Electronic Prescribing Controlled Substances), can be sent electronically on iPhone, iPad, or the Internet with our eRx functionality. Lab orders can be submitted electronically to over 40,000 labs around the United States, and results can then be directly uploaded into the patient’s chart. Vital Flowsheets give providers the ability to create baseline health data and monitor each patient’s health measurements over time.

Providers can use the Free Draw function to annotate on diagrams, x-rays or other files; they can also use the iPad's built-in cameras to take pictures and embed them in the patient's record. The system comes pre-populated with billing codes and is integrated with Box, a HIPAA-compliant cloud storage system. For medical practices looking to outsource their medical billing, DrChrono offers an RCM (revenue cycle management) service powered by our team of billing experts that can improve clean claims rates and get claims paid faster. Providers can also take advantage of DrChrono’s integrated telehealth software that allows users to conduct appointments from anywhere with no additional downloads. You can even chart from your iPad without closing out of the appointment.

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