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Volunteer Management Software


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Salesforce.com logo
 
Salesforce.com offers nonprofits one of the most popular solutions for NPO technology in the market. It has powerful tools for all nonprofit needs - CRM, volunteer management, fundraising features, and more.
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Salesforce.com offers nonprofits one of the most popular solutions for NPO technology in the market. It has powerful tools for all nonprofit needs - CRM, volunteer management, fundraising features, and more.
 
Raiser's Edge NXT logo
 
Raiser’s Edge NXT is an integrated, cloud-based fundraising and relationship management solution for nonprofits. Raiser's Edge NXT provide tools to streamline various activities of a nonprofit organization and provide a single view... Read More
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Raiser’s Edge NXT is an integrated, cloud-based fundraising and relationship management solution for nonprofits. Raiser's Edge NXT provide tools to streamline various activities of a nonprofit organization and provide a single view... Read More
 
DonorPerfect Fundraising Software logo
 
DonorPerfect is a comprehensive solution for nonprofits seeking donor, fundraising, and volunteer management features. Volunteer-specific features include assignment and skill tracking, hours served, and solicitation reports.
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DonorPerfect is a comprehensive solution for nonprofits seeking donor, fundraising, and volunteer management features. Volunteer-specific features include assignment and skill tracking, hours served, and solicitation reports.
 
MemberClicks logo
 
MemberClicks offers a configurable, cloud-based software solution to small associations and member-based organizations. The system can stand alone as a membership website and social community or integrate with an existing website... Read More
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MemberClicks offers a configurable, cloud-based software solution to small associations and member-based organizations. The system can stand alone as a membership website and social community or integrate with an existing website... Read More
 
Salsa CRM logo
 
Salsa CRM is a cloud-based constituent relationship management platform that helps nonprofits track  supporter relationships, manage online and offline fundraising, and intelligently report on everything. Salsa CRM features include... Read More
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Salsa CRM is a cloud-based constituent relationship management platform that helps nonprofits track  supporter relationships, manage online and offline fundraising, and intelligently report on everything. Salsa CRM features include... Read More

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Bloomerang logo
 
Bloomerang takes a proactive approach to volunteer management by simplifying and maintaining processes such as engagement, fundraising and donor retention.
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Bloomerang takes a proactive approach to volunteer management by simplifying and maintaining processes such as engagement, fundraising and donor retention.
 
eTapestry logo
 
eTapestry offers an affordable option to track and manage all fundraising needs like maintaining donor relationships, event planning and more. The system automatically backs up activity, so no information is ever lost.
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eTapestry offers an affordable option to track and manage all fundraising needs like maintaining donor relationships, event planning and more. The system automatically backs up activity, so no information is ever lost.
 
GrowthZone logo
 
GrowthZone, formerly MemberZone, is an online platform designed to help non-profits manage their members, fundraising, marketing, donors and volunteers.  An online application form facilitates member signup, and the data from that... Read More
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GrowthZone, formerly MemberZone, is an online platform designed to help non-profits manage their members, fundraising, marketing, donors and volunteers.  An online application form facilitates member signup, and the data from that... Read More
 
WizeHive logo
 
WizeHive is a cloud-based platform designed to collect, review and manage applications for grants, scholarships and other nonprofit programs. The system offers tailored workflows, reporting dashboards, automations and batch emailing. WizeHive... Read More
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WizeHive is a cloud-based platform designed to collect, review and manage applications for grants, scholarships and other nonprofit programs. The system offers tailored workflows, reporting dashboards, automations and batch emailing. WizeHive... Read More
 
Trail Blazer Non-Profit Manager logo
 
Trail Blazer's Non-Profit Manager is a not-for-profit management solution that runs on PC or Mac products. Its fundraising tools target donors with unlimited user-defined attributes, coordinate volunteers and offers free training.
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Trail Blazer's Non-Profit Manager is a not-for-profit management solution that runs on PC or Mac products. Its fundraising tools target donors with unlimited user-defined attributes, coordinate volunteers and offers free training.

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iMIS logo
 
iMIS is a cloud-based association and non-profit management system that is mobile-ready and PCI-validated. The solution includes options for membership, fundraising, events, product sales, certification, email, online communities,... Read More
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iMIS is a cloud-based association and non-profit management system that is mobile-ready and PCI-validated. The solution includes options for membership, fundraising, events, product sales, certification, email, online communities,... Read More
 
MatchMaker FundRaising Software logo
 
MatchMaker FundRaising software enables nonprofit managers to coordinate and track volunteer hours, as well as interests, availability and roles. This all-in-one solution is available as a Web-based or on-premise installation.
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MatchMaker FundRaising software enables nonprofit managers to coordinate and track volunteer hours, as well as interests, availability and roles. This all-in-one solution is available as a Web-based or on-premise installation.
 
ClubExpress logo
 
ClubExpress is a cloud-based management tool for any association or club. The solution is suitable for arts and cultural clubs, environmental groups, healthcare and hospitals, higher education groups, human services organizations,... Read More
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ClubExpress is a cloud-based management tool for any association or club. The solution is suitable for arts and cultural clubs, environmental groups, healthcare and hospitals, higher education groups, human services organizations,... Read More
 
DonorStudio logo
 
DonorDirect provides faith-based ministries and nonprofits organizations with robust, intuitive fundraising and donor management solution that was designed for their unique, specific needs. DonorDirect has developed an entire suite... Read More
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DonorDirect provides faith-based ministries and nonprofits organizations with robust, intuitive fundraising and donor management solution that was designed for their unique, specific needs. DonorDirect has developed an entire suite... Read More
 
VeryConnect logo
 
VeryConnect is a cloud-based membership management solution that provides services such as member data collection, subscription and payment management, email campaigns and event creation. It is suitable for membership organizations... Read More
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VeryConnect is a cloud-based membership management solution that provides services such as member data collection, subscription and payment management, email campaigns and event creation. It is suitable for membership organizations... Read More

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Sparkrock logo
 
Sparkrock is an all-in-one solution for large and midsize Nonprofit organizations. It offers Finance & Accounting, Workforce Management, Payroll, Employee Scheduling, Case Management and Donor Management. Each module can be purchased... Read More
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Sparkrock is an all-in-one solution for large and midsize Nonprofit organizations. It offers Finance & Accounting, Workforce Management, Payroll, Employee Scheduling, Case Management and Donor Management. Each module can be purchased... Read More
 
Virtuous logo
 
Virtuous is an integrated, cloud-based solution for small to large non-profit organizations. It assists with various aspects of a non-profit’s needs, from managing donors and fundraising, as well as marketing and outreach. It’s... Read More
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Virtuous is an integrated, cloud-based solution for small to large non-profit organizations. It assists with various aspects of a non-profit’s needs, from managing donors and fundraising, as well as marketing and outreach. It’s... Read More
 
Abila Millennium (formerly Sage Millennium) logo
 
Abila Millenium (formerly Sage Millennium) is a comprehensive, web-based solution designed to handle the often complicated and unique needs of nonprofit organizations and agencies looking to streamline and simplify their fundraising... Read More
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Abila Millenium (formerly Sage Millennium) is a comprehensive, web-based solution designed to handle the often complicated and unique needs of nonprofit organizations and agencies looking to streamline and simplify their fundraising... Read More
 
Charityproud logo
 
Charityproud is a cloud-based nonprofit management solution suitable for small to midsize nonprofit organizations. Key features include constituent management, donation and pledge tracking, campaign and event management, email integration... Read More
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Charityproud is a cloud-based nonprofit management solution suitable for small to midsize nonprofit organizations. Key features include constituent management, donation and pledge tracking, campaign and event management, email integration... Read More
 
Stratus365 logo
 
Stratus365 is a web-based solution designed for mid-sized and enterprise-class non-profits. The fully integrated suite focuses on relationship management with features to support online and traditional fundraising, business intelligence,... Read More
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Stratus365 is a web-based solution designed for mid-sized and enterprise-class non-profits. The fully integrated suite focuses on relationship management with features to support online and traditional fundraising, business intelligence,... Read More

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Buyer's Guide

by Justin Guinn,
Market Research Associate
Last Updated: December 13, 2017


Here's what we'll cover:

What Is Volunteer Management Software?
Common Features of Volunteer Management Software
Benefits of Deploying Volunteer Management Software
Key Considerations
What Type of Buyer Are You?

What Is Volunteer Management Software?

Volunteers are a core component of a nonprofit’s success. Because they rely heavily on supporters—whether supporting via donor dollars or volunteered hours—it’s essential to build and maintain a database of volunteers. Volunteer management software helps a nonprofit organization store contact information, a participant's history, availability and more. Volunteer scheduling software also provides outreach tools to contact those who've volunteered for upcoming events, and scheduling tools to track responses and availability.

Common Features of Volunteer Management Software

A Volunteering in America study showed that 25.4 percent of American adults volunteered 7.7 billion hours in 2013. Nonprofit organizations should strive to capture as much of this trend as possible. Beyond capturing the volunteering trend, however, is engaging and nourishing these relationships once they’ve begun. Here are a few benefits of implementing a volunteer tracking software solution:

Feature Description
Recruitment Volunteer management systems include online volunteer applications that sync contact information into the database, diverting the time spent on manual entry to increasing the number of prospects. Customizable directories can also be added to a nonprofit’s sites so that visitors can search for opportunities, role descriptions and site locations.
Management An advanced contact management system allows users to organize contact information and history, including volunteer type, frequency, restrictions and more. This allows users to group volunteers, filter search criteria and reach out to appropriate supporters.
Communication The communication features allow users to send email campaigns to volunteers, requesting service and adding automated email reminders for upcoming service commitments they’ve volunteered for. Some advanced programs also offer recognition features that automatically award volunteers whose performance has exceeded certain criteria.
Volunteer portals Portals allow volunteers to sign into an organization’s site, inquire about upcoming volunteer opportunities, sign up for events and update contact information. Volunteers can also change their communication preferences through portals, opting in or out of particular communications.
Volunteer schedules Nonprofit organizations can post upcoming volunteer needs with scheduling features. Prospective volunteers can then peruse opportunities and fill empty slots based on their availability.

Benefits of Deploying Volunteer Management Software

Several features can help nonprofit organizations more effectively manage their volunteers and develop lasting, mutually beneficial relationships with them.

  • Recruit more participants through online marketing campaigns.
  • Better match volunteers to roles matching their skills, talents and areas of expertise.
  • Recognize those for a job well-done, and improve the likelihood of their continued support.
  • Reduce the amount of time necessary to manually track volunteer history and organize supporters for upcoming events.

Volunteers are the lifeblood of an organization’s success, particularly those that may not have the assets to pay a full staff. Approaching your volunteer plan strategically can significantly improve relationships, public visibility and overall contribution to your organization’s mission. For more information about nonprofit solutions, visit our nonprofit buyer's guide.

Key Considerations

Business requirements: Volunteer management software supports organizations in resolving business challenges and achieving their business goals. A detailed evaluation of the business requirements with all stakeholders is integral to making a knowledgeable purchase. A starting point for the evaluation process is to list out the requisite features and match them to the shortlisted volunteer management solutions.

Size of the organization: The volunteer management software market has a plethora of options that cater to organizations of different sizes. Small businesses look for solutions that have a user-friendly interface, require minimal infrastructure and include training modules. On the other hand, larger businesses look for customized solutions that assist them in resolving specific challenges.

Product capabilities: Volunteer management solutions come with a range of functionalities, such as attendance management, calendar management, event management, volunteer portals and scheduling. Business owners should look for solutions that meet all their needs instead of choosing applications that offer the maximum number of features, most of which may not be relevant.

Number of integrations: Integrations allow the software to interact with other software and third-party applications. Volunteer management software offers integrations with CRM software, event management software and payment-enabling solutions. Users should ensure that their existing solutions integrate with the volunteer management solution. Most volunteer management solutions offer integrations with Salesforce.com, Blackbaud, Google Calendar and Microsoft Office.

Deployment: Cloud-based deployments provide agility and facilitate 24/7 access from remote locations. In addition, cloud solutions offer subscription-based pricing to curb excessive capital expenditure and operational expenses. However, for long-term usage, consider solutions that are deployed on-premise as they incur a one-time expense and will prove to be more cost-effective.

What Type of Buyer Are You?

Small and midsize nonprofit organizations: Volunteers are important for every nonprofit. But for small and midsize nonprofits, they are critical to manage all the events and to raise donations. Volunteer management software helps small and midsize nonprofits monitor and engage volunteers. These organizations prefer solutions that provide online scheduling, training modules, registration portals, event management and a volunteer database.

Large nonprofits: Large nonprofits are spread across the whole country and sometimes even globally. Managing and communicating with a large number of volunteers is a huge task in itself. Large nonprofits prefer solutions that can assist them in maintaining the volunteer database, managing the event calendar and sending automated emails. Volunteer communication is a difficult job for any large nonprofit that consumes human and monetary resources. Therefore, one of the most demanded features by these organizations is automated email and text communication functionality.

Associations: Member-based associations, such as clubs, museums, professional groups and trade organizations, have different requirements compared with typical nonprofits. These organizations look for functionalities such as subscription renewals, invoice generation, dues collection and committee management.

Churches and faith-based organizations: These organizations have intense and routine fundraising activities and prefer solutions that offer accounting, event management, facilities management, membership management etc. Moreover, these organizations are usually interested in tracking the attendance of volunteers and monitoring their donations. Decision makers should evaluate their requirements and assess whether they need a best-of-breed church management solution or a volunteer management software for their activities.

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