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Lightspeed Retail logo
 
Lightspeed Retail is a cloud-based point of sale (POS) solution that is suitable for retailers in industries such as apparel, footwear, bike, jewelry, pet, sporting goods and home decor. The solution enables retailers to manage inventory... Read More
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Lightspeed Retail is a cloud-based point of sale (POS) solution that is suitable for retailers in industries such as apparel, footwear, bike, jewelry, pet, sporting goods and home decor. The solution enables retailers to manage inventory... Read More
 
Epos Now logo
 
Epos Now is a retail management system for small to mid-sized businesses. In addition to its Point of Sale module, the solution also offers integrated Inventory Management, Customer Management, and Retail Accounting, including general... Read More
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Epos Now is a retail management system for small to mid-sized businesses. In addition to its Point of Sale module, the solution also offers integrated Inventory Management, Customer Management, and Retail Accounting, including general... Read More
 
Springboard Retail logo
 
Springboard Retail is a web-based retail solution designed for multi-channel and multi-store retailers. Springboard’s point of sale system is fully accessible through any modern web browser on any device. The solution is designed... Read More
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Springboard Retail is a web-based retail solution designed for multi-channel and multi-store retailers. Springboard’s point of sale system is fully accessible through any modern web browser on any device. The solution is designed... Read More
 
AmberPOS logo
 
Pacific Amber’s AmberPOS offers a point of sale software solutions to a variety of retail specialties, ranging from small to midsized, in the United States and Canada. In addition to point of sale functionality, AmberPOS includes... Read More
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Pacific Amber’s AmberPOS offers a point of sale software solutions to a variety of retail specialties, ranging from small to midsized, in the United States and Canada. In addition to point of sale functionality, AmberPOS includes... Read More
 
COMCASH Retail ERP logo
 
COMCASH ERP is a complete retail management system ideally suited for multi-channel and multi-location retailers. The software is cloud-based, allowing access to the administrative functions from anywhere on any device. The Point... Read More
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COMCASH ERP is a complete retail management system ideally suited for multi-channel and multi-location retailers. The software is cloud-based, allowing access to the administrative functions from anywhere on any device. The Point... Read More

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Stratus Retail logo
 
Stratus Retail by Celerant Technology provides tools for point of sale (POS), inventory and order management, enterprise resource management (ERP), e-commerce, business intelligence, marketplace integrations (Amazon, eBay, Walmart,... Read More
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Stratus Retail by Celerant Technology provides tools for point of sale (POS), inventory and order management, enterprise resource management (ERP), e-commerce, business intelligence, marketplace integrations (Amazon, eBay, Walmart,... Read More
 
RetailSTAR logo
 
RetailSTAR POS Software by CAM is an on-premise POS solution for specialty retail shops such as clothing stores, shoe stores, sporting goods retailers, gift and hobby shops, and health food stores. RetailSTAR targets small to midsize... Read More
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RetailSTAR POS Software by CAM is an on-premise POS solution for specialty retail shops such as clothing stores, shoe stores, sporting goods retailers, gift and hobby shops, and health food stores. RetailSTAR targets small to midsize... Read More
 
NCR Counterpoint logo
 
The NCR Counterpoint solution includes an e-mail marketing tool, integrated e-commerce, mobile alerting, built-in gift card and customer loyalty programs and hardware specifically designed for the retail environment. The NCR Counterpoint... Read More
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The NCR Counterpoint solution includes an e-mail marketing tool, integrated e-commerce, mobile alerting, built-in gift card and customer loyalty programs and hardware specifically designed for the retail environment. The NCR Counterpoint... Read More
 
Cybex Enterprise Retail Suite logo
 
Founded in 1986, the retail software suite from Cybex includes point of sale, inventory management, distribution and replenishment, warehouse management, CRM, and e-commerce. The Cybex Enterprise Retail Suite focuses on information... Read More
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Founded in 1986, the retail software suite from Cybex includes point of sale, inventory management, distribution and replenishment, warehouse management, CRM, and e-commerce. The Cybex Enterprise Retail Suite focuses on information... Read More
 
Agiliron logo
 
Agiliron cloud-based point-of-sale (POS) solution is designed to serve both in-store and mobile businesses as well as online sales channels. The system offers a host of features that work in tandem with the point-of-sale solution,... Read More
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Agiliron cloud-based point-of-sale (POS) solution is designed to serve both in-store and mobile businesses as well as online sales channels. The system offers a host of features that work in tandem with the point-of-sale solution,... Read More

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Retail Management Hero logo
 
Retail Management Hero is a point of sale (POS) solution for small to midsize businesses and single-store operations in industries such as convenience, grocery, apparel, sporting goods, wine and spirits, gift and specialty. Both cloud-based... Read More
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Retail Management Hero is a point of sale (POS) solution for small to midsize businesses and single-store operations in industries such as convenience, grocery, apparel, sporting goods, wine and spirits, gift and specialty. Both cloud-based... Read More
 
iVend Retail logo
 
iVend Retail is an end-to-end omnichannel retail management solution that covers everything from point-of-sale (POS) to back office to head office operations. Setup can range from a single outlet to a multi-geography store environment,... Read More
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iVend Retail is an end-to-end omnichannel retail management solution that covers everything from point-of-sale (POS) to back office to head office operations. Setup can range from a single outlet to a multi-geography store environment,... Read More
 
CORESense logo
 
CORESense is an end-to-end, cloud-based Point of Sale and Retail Management System designed to address the specific needs of small to mid-size retailers. CORESense has been providing robust software solutions for more than 10 years,... Read More
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CORESense is an end-to-end, cloud-based Point of Sale and Retail Management System designed to address the specific needs of small to mid-size retailers. CORESense has been providing robust software solutions for more than 10 years,... Read More
 
LS Nav logo
 
LS Nav is a retail management system consisting of point of sale (POS) and enterprise resource planning (ERP). Key features include inventory management, customer management, retail accounting, e-commerce, warehouse management and... Read More
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LS Nav is a retail management system consisting of point of sale (POS) and enterprise resource planning (ERP). Key features include inventory management, customer management, retail accounting, e-commerce, warehouse management and... Read More
 
MultiFlex RMS Fashion logo
 
MultiFlex RMS Fashion & Apparel Software is both a front-end retail POS Software and a back-end financial and inventory management system that integrates and manages both physical and eCommerce operations and can be used to handle... Read More
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MultiFlex RMS Fashion & Apparel Software is both a front-end retail POS Software and a back-end financial and inventory management system that integrates and manages both physical and eCommerce operations and can be used to handle... Read More

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ERPLY logo
 
ERPLY is a cloud-based retail solution built for small and midsize businesses. Key features include point of sale (POS), customer database and inventory management. The solution can run independent from web access and data is auto-synced... Read More
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ERPLY is a cloud-based retail solution built for small and midsize businesses. Key features include point of sale (POS), customer database and inventory management. The solution can run independent from web access and data is auto-synced... Read More
 
ChainDrive logo
 
ChainDrive by MultiDev technologies is an Integrated Cross-Channel Retail Management Solution that allows retailers the ability to offer their customers an “Omni-Channel Retail Experience”.  ChainDrive delivers seamless functionality,... Read More
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ChainDrive by MultiDev technologies is an Integrated Cross-Channel Retail Management Solution that allows retailers the ability to offer their customers an “Omni-Channel Retail Experience”.  ChainDrive delivers seamless functionality,... Read More
 
RunIt RealTime logo
 
RunIt RealTime is a great system for retailers looking to get more out of their point of sale. It offers staff performance and customer relationship management (CRM) integrated within the application to help users run their retail... Read More
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RunIt RealTime is a great system for retailers looking to get more out of their point of sale. It offers staff performance and customer relationship management (CRM) integrated within the application to help users run their retail... Read More
 
RetailPoint Point of Sale logo
 
RetailPoint Point of Sale is a cloud-based retail management system that helps users manage the daily operations of a single store or multiple locations in real time. In addition to the standard platform, it can also be accessed on... Read More
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RetailPoint Point of Sale is a cloud-based retail management system that helps users manage the daily operations of a single store or multiple locations in real time. In addition to the standard platform, it can also be accessed on... Read More
 
SAP Anywhere logo
 
SAP Anywhere integrates sales, marketing, e-commerce, and inventory activities into one complete front-office system. With SAP Anywhere users can manage and track inventory, manage orders, manage the procurement process, and more.... Read More
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SAP Anywhere integrates sales, marketing, e-commerce, and inventory activities into one complete front-office system. With SAP Anywhere users can manage and track inventory, manage orders, manage the procurement process, and more.... Read More

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Buyer's Guide

by Justin Guinn,
Market Research Associate
Last Updated: December 13, 2017


Footwear is difficult inventory. A single shoe in three colors in standard sizes and widths could be as many as 108 different stock keeping units (SKUs). There may be matching accessories, which may also be in colors and sizes. Then there are special orders for the styles and sizes that are not in stock. There are even shoes that can be dyed to match the color of a particular outfit. Shoe sales are fiercely competitive; programs to encourage customer loyalty are common. So, shoe stores are adopting electronic communications as part of maintaining customer relationships.

Because of the complexity of the inventory, order entry and inventory receiving are critical functions. Payroll is standard, although commissions sales are the rule. Accounts receivable, accounts payable and general ledger are also standard. While most systems are premises based, software as a service (SaaS) is a small but growing option for retail shoe store systems.

There are some interesting customer relationship management (CRM) issues. Usually, one of the benefits of being a supporting member of the organization, for example, a contributing member of a museum, is a discount at the gift shop. Another factor is subscription sales. Some gift stores sell limited-edition items; patrons can subscribe to the items and receive a notification when a new group is in stock.

What is Footwear and Shoe Store POS Software?

Point of sale (POS) software is a business management solution for retailers that helps them manage their inventory control, point-of-sales operations and retail accounting operations. POS software allows users to manage both in-store as well as online purchases and transactions.

Most of the products offer a barcode scanner integration that allows retailers to read product information using the barcode labels. This functionality enables faster and efficient checkouts at the payment counter. Some vendors in the market also offer POS hardware along with the software set, which comprises of cash registers, a printer, customer screen and barcode reader. Alternately, users can also choose to deploy their software on their personal devices, such as PCs, Mac computers and iPads.

There are both cloud-based and on-premise products in the POS software market. While cloud-based systems offer ease of use for non-technical business users, the on-premise systems offer lower costs for long-term use.

Common Features of Footwear and Shoe Store POS Software

In addition to the core accounting functions, footwear and shoe store operators should evaluate the following functions to meet their unique requirements:

Size, width and color matrix The key to a successful footwear inventory software system is a matrix of modifiers. The general description is entered once and the sizes, widths and colors are listed as modifiers to the basic description. The inventory must track each item as a separate SKU and maintain separate reorder points.
Accessory coordination Many shoe makers provide matching accessories, such as belts and handbags. In other cases, different manufacturers make accessories to “coordinate” with shoes. The inventory and POS system should list matching accessories on hand and available as special orders.
Customer relationship management Because of competition from online, warehouse and department stores, shoe specialty stores have aggressively adopted CRM. In particular, they are adopting social networking by establishing Facebook pages and tweeting coupons to registered customers. The system should also track color, style and designer preferences to notify customers when new shipments are due.
Customer loyalty program As part of CRM and to further solidify customer relations, many shoe stores have customer loyalty programs. The store system should track sales history and monitor loyalty program points awarded and redeemed.
Prescription management If the shoe store offers orthopedic supplies, the system needs to track prescriptions for clients and doctor contact information. The system should also notify customers if prescriptions should be updated, for example, as children grow they need to have their prescriptions changed.
UPC database Because of the large number of shoes, other footwear and accessories from numerous vendors, the system needs to provide a catalog of products and UPCs. The catalog must be updated frequently or better yet, available online.
Split tender The system must be able to accept payment over several different methods. For example, a customer may want to pay with cash and two different credit cards. The system must properly apply the split payments to the correct ledger accounts.
Package sales The system should support combining different inventory items into a single package. The POS should treat the package as a single SKU, but correctly adjust the inventory level for each item.
Inventory images Since many shoes are similar, the inventory system should show pictures of the inventory. Advanced systems will be able to show each item in the inventory in all available colors.

Market Trends to Understand

The landscape of footwear retail is constantly changing due to advances in both POS hardware and software technologies. Below are a few trends that are shaping up the footwear and shoe retail software market:

  • E-commerce integration: According to the NDP Group, a market research firm, footwear and shoe retail market alone accounts for 23 percent of total online sales in the United States. This poses a significant business opportunity for shoe retailers to sell their products online. As a result, many vendors in the market have started offering website integration in their product offerings. Some products also allow users to set up an e-commerce website to manage their online presence.
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  • Gift cards and loyalty programs: Gift cards have become highly popular gifts in the past couple of years. Gift cards, therefore, occupy a vital space in the retail marketplace. Leveraging this trend, POS software vendors are offering loyalty programs and gift card integration. This trend is expected to pick up further as the gift card market completely transitions to online mode from the traditional paper format.
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  • Tablet POS: This software helps users conduct transactions using their tablets. Tablet POS is gaining popularity as an alternative to traditional hardware-based POS solutions due to the lower costs and ease of use. Also, it’s more convenient to use tablet POS applications than mobile POS software because of the bigger screen size. More and more stores are expected to offer this feature in the future.

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