eMaint CMMS
About eMaint CMMS
Awards and Recognition
eMaint CMMS Pricing
Rather than a “one-size fits all” approach, eMaint offers a range of subscription plans designed to fit your budget, goals, and desired approach. eMaint's Team edition is available at $69/user/month (3 user package), the Professional edition is available at $85/user/month (3 or more users), and the Enterprise edition is available at $120/user/month (5 or more users).
Starting price:
$69.00 per month
Free trial:
Available
Free version:
Not Available
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Most Helpful Reviews for eMaint CMMS
1 - 5 of 277 Reviews
Anonymous
501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed December 2018
eMaint CMMS review
We have started with the basic work control system for our facilities division and are looking to expand to include inventory, fiscal, construction and project management and real estate.
PROSThe system is user friendly, customer service is great to work with when changes are made, updating info, etc., the software can encompass all our needs and expand as we grow to incorporate future needs.
CONSThere were a few glitches with customer service needs as we were switching over from a previous system. These were pointed out and have been corrected.
matthew
Gambling & Casinos, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2019
Customized
The various options for service or help are great. The messaging option is quick and even phone calls are received or return in a very fashionable time. They want the customer to get the best product for their needs.
PROSThe software allows for easy customization to your needs. eMaint's team of professionals will help you get the product functionality that you desire. The software is adjustable by the property's administrator and does not always need eMaints help. The ease of making tweaks and adjustments allows great adaptability to situations that arise.
CONSThe initial cost and set up was hard to serve to upper management. The overall options for customization can be overwhelming.
Reason for choosing eMaint CMMS
At the time eMaint had more of what we were looking for. Hippo's interactive map is a nice feature just wasn't robust enough for us at the time of the decision.
Reasons for switching to eMaint CMMS
MP2 did not offer us the adaptability that we need for our property. The mobile user option for eMaint would allow for less time loss as the technicians returned to a desktop computer.
Jimmie
Farming, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed August 2023
Pwsac
Ease of use, functionality, and broad spectrum of product
CONSThe time difference where tech support is located, not having the ability to add users without tech support
Adam
Medical Devices, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed February 2022
our experience with EMaint
Search options are great. But for a fast-paced and international service company, they were not able to deliver everything they promised.
PROSIt does have major sorting features, which were not available with our previous software. We are a service/repair company needing to consolidate to a single software to handle work order mgmt, asset mgmt, inventory mgmt, purchasing mgmt, etc. Being able to quickly sort and locate an item is a major plus.
CONSWe were hurried through the implementation process, and other than the initial call and giving you a few days, there was little or scattered help and customizing the software. After purchasing the software and implementation, they essentially tell you to watch some videos and have fun setting it up yourself. We have had the software for over a year and are still not able to fully utilize it for our company. We still having to use our previous software while crippling along trying to get some use out of this software and the mobile app, while still trying to get main features set up and fine-tuning others. Not that we haven't had any assistance at all. But it's back-and-forth emails that sometimes get answered and sometimes do not, and a lot of them not understanding your requests, and sometimes situations never getting handled at all. If you are looking for a company that will work to make sure your software is functioning to your liking, this is sadly not it.
Reason for choosing eMaint CMMS
big promises
Reasons for switching to eMaint CMMS
Looking for software that was able to consolidate as much of of the other software, spreadsheets, etc. we were using to a single platform, that was also loaded with better search options and more user-friendly experience.
Vendor Response
Hi Adam, Thanks for reaching out and for your feedback - we're so sorry to hear your eMaint experience has not met expectations! Our goal is to always provide the best customer service in the industry and ensure your team's use of the system is nothing less than successful. Your customer success manager will be reaching out to align the next best steps through the use of our different resources available. Thank you again for your honest feedback and we look forward to helping you move forward in the best manner possible. Your eMaint team
Replied March 2022
Scott
Automotive, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2023
Maintenance Planner
Scheduling pm's. Knowing what the techs are doing and having the data to know what assets need more attention
PROSeasy to use, the support, able to add pictures to assets
CONSThe techs screen is different than what the admin sees. Causes confusion sometimes
Reason for choosing eMaint CMMS
Cost and QR code
