eMaint CMMS Software


 

eMaint, a Fluke company, is a computerized maintenance management software (CMMS) solution that assists thousands of businesses worldwide to manage enterprise assets, streamline workflows, track inventory and schedule preventive and predictive maintenance.

The core functionalities include tools for tracking, managing and controlling work orders and requests, inventory and spare parts, work schedules and assignment, monitoring equipment condition and supporting regulatory compliance.

eMaint’s web-based, Software as a Service (SaaS) solution can be accessed on PCs, smartphones, tablets, and any other browser-based device. Every eMaint subscription package includes a Customer Success Manager, unlimited helpdesk support (via phone, email and live chat), daily data backup, and software updates and enhancements.

This solution can be configured for businesses of any size, from small organizations to Fortune 500 corporations, and is flexible enough to serve a variety of industries, including (but not limited to) manufacturing, facilities management, fleet, energy, healthcare and universities.

 

eMaint CMMS - Dashboard
 
  • eMaint CMMS - Dashboard
    Dashboard
  • eMaint CMMS - Asset management
    Asset management
  • eMaint CMMS - Inventory management
    Inventory management
  • eMaint CMMS - Preventative maintenance
    Preventative maintenance
  • eMaint CMMS - Reporting
    Reporting
Supported Operating System(s):
Mac OS, Web browser (OS agnostic)

134 Reviews of eMaint CMMS

 

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Software Advice Reviews (65)
More Reviews (69)

Showing 1-20 of 65

John from M. Palazola Produce
Specialty: Retail
Number of employees: 51-200 employees Employees number: 51-200 employees

January 2018

January 2018

Probably the best for my wants.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Out of the 6 CMMSs I tried, this was probably the best to fit my needs. It is highly customizeable with different account priveleges depending on the need.

Cons

This is one of the more expensive options and there is no way to buy the system outright. Also the learning curve is a bit higher then most others.

Review Source
 
 

Becky from Arvig Construction
Specialty: Construction and Engineering
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

December 2017

December 2017

Sales were great but support and getting answers from sales has been very difficult. It would be nice if there was better training upfront instead of email University on our own.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

There are a lot of options available. After an initial training (which there was none) the email university would be a great backup resource.

Cons

Lack of training up front. We did a webinar but ythe guy went so fast and there was no one to answer questions after we logged on to go to work on it.

Review Source
 
 

Mark from Trapac LLC
Specialty: Other
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

November 2017

November 2017

A pup you train the way you want

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I have used and implemented several CMMS systems. eMaint is my favorite and I would definitely look to use them again. The eMaint SaaS product is very competitively priced with some value-add learning materials beyond the CMMS in their eMaint University add-on.

Pros

Out of the box a lot of configuration is required with a lot of superuser flexibility to do it the way you want.
X4 interface is visually pleasing and easy to navigate.

Cons

The current platform is X4 but there is a lot of legacy features from their X3 platform if you want to do more than the most basic of functions. eMaint are already marketing an X5 platform. I only hope they actually finish all of the features.
To the above point, there is a few program features not done, or they took a half assed easy approach. PM forecast an example where you can forecast calendar based PMs only, feilds like average daily use exist out of the box so it should be readily possible to forecast hours based PMs. This request exists within their user forum.
My company has a very particular way to receive goods and process invoices. eMaint has these as hard coded features not configurable.

Review Source
 
 

Anoosha from Taashee Linux services
Specialty: Other
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2017

November 2017

The leading maintenance & management system.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

When you need a competent Project Management Software product for your business you must make time to examine several solutions. It doesn’t have to be tricky, and can be as easy as matching their functions in a table like the one below. You will also get a quick idea how each product works. For example, on this page you can see Maintenance Care’s overall score of 8.0 and compare it against eMaint’s score of 7.5; or Maintenance Care’s user satisfaction level at 99% versus eMaint’s 100% satisfaction score. The assessment will help you see the pros and cons of each program, and choose which matches your requirements better. Aside from the main features, the solution which is simple and intuitive is always the better product. Users who want to save some time or want a Maintenance Management (CMMS) Software advice from our team might want to try out these top choices for this year: Bigfoot CMMS, Hippo CMMS, Corrigo.
Helping organizations around the globe implement world-class maintenance operations with its cloud-based software solutions.
Work Orders and Requests
Asset Management
Inventory Management
Preventive Maintenance
Reports and Dashboards
Mobile Maintenance
Predictive Maintenance
Work Scheduling
Document Storage

Cons

There are some lingering things form previous versions that can be problematic. But support is there to help fix it fast.
It takes awhile to get everything in the system (parts/inventory/assets) but once you do, it is great and easy to use.
Requires prior experience working with Maintenance Software Hard to track inventory/parts UI can be difficult to comprehend initially

Review Source
 
 

Brady from Hennessy Industries
Specialty: Manufacturing
Number of employees: 201-500 employees Employees number: 201-500 employees

November 2017

November 2017

Great CMMS software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

eMaint has a very user friendly interface, an abundance of useful features, and fantastic customer service system.

Cons

Not a major deal, but there is a lot of information in the program, and it can get a little overwhelming at times.

Review Source
 
 

Amjad from Iraq Drilling Co.
Specialty: Oil, Gas & Mining
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

October 2017

October 2017

easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

nothing

Pros

simple as what the required need and able to expanded in future where ever need and the support is so helpful

Cons

emaint need to manage how can the support team response at the holidays and weekends because many facilities, the jobs still open even at these days.

Review Source
 
 

Stephen from Tecumseh Products
Specialty: Manufacturing
Number of employees: 201-500 employees Employees number: 201-500 employees

October 2017

October 2017

Easy to work with and a great value!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Patrick presented the software in such a manner that anyone could understand.

Pros

I like the price of this product and the ease of use. I also like that we have our own personal Customer Service Professional assigned to us if we need help.

Cons

The initial start up is going to be hard, but I have my own customer service professional assigned to our company to help.

Review Source
 
 

Patrick from Horizons Inc
Specialty: Industrial
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2017

October 2017

eMaint Maintenance Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Complete Customization. Excellent support and implementation. It can be as little or as much as you need. can go beyond just maintenance

Cons

There are some lingering things form previous versions that can be problematic. But support is there to help fix it fast

Review Source
 
 

John from CSM
Specialty: Food and Beverage
Number of employees: 201-500 employees Employees number: 201-500 employees

October 2017

October 2017

Great system once you get it set up.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I have used several different CMMS over the years, this is by far the best one yet. So many features, customer service is always available for support.

Pros

Can set it up any way you want (more info, less info, charts, etc). Easy to use including remotely (iPad).

Cons

It takes awhile to get everything in the system (parts/inventory/assets) but once you do, it is great and easy to use.

Review Source
 
 

Shrinaath from Rizo Lopez Foods
Specialty: Manufacturing
Number of employees: 51-200 employees Employees number: 51-200 employees

September 2017

September 2017

Maintenance Software to cater for a variety of needs

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

The software allowed us to manage all our maintenance activities in one place.
Helps tackle costing/budget better
Better maintenance scheduling

Cons

Requires prior experience working with Maintenance Software
Hard to track inventory/parts
UI can be difficult to comprehend initially

Review Source
 
 

Brian from Igloo Products Corp.
Specialty: Manufacturing
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

September 2017

September 2017

Great software for maintenance professionals.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Fantastic customer service! The customer service representative, is always there for us, and the help desk is very helpful.

Pros

Great features, very customizable. The ability of the software to amtch your needs is fantastic! It is as in depth as you want it to be, or as simple as you need.

Cons

The setup can sometimes be cumbersome, but once it is setup, it runs great. I would like to see a better work order interface, and more mobile ease of use.

Review Source
 
 

Nathan from Fibernet Inc.
Specialty: Telecommunications
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2017

September 2017

Too many phone calls

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

The software seems very well developed and has many wonderful features that make the software stand out above the rest.

Cons

The customer service part of emaint is too much. They would call me to the point of almost harassment, three or more times a day! Even now when I told them that I have found another software and am no longer interested, they keep calling.

Review Source
 
 

Trillion from New Horizon Industries
Specialty: Other
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2017

July 2017

Easy to Use

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Allows us to reduce manual process, which has helped with efficiency. Also allows us to better monitor task.

Cons

Work order flow can be better. Web-based would be idea in today's environment and the mobile app can be a lot better.

 
 

Bart from Cintas Corp
Specialty: Industrial
Number of employees: 10,000+ employees Employees number: 10,000+ employees

July 2017

July 2017

Don't waste your time. This tool can not read it's own files.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Do your home work and buy a tool that works well.

Pros

This has a good database back end. It can track key assets and associated costs. It can track inventory, but not easily.

Cons

The work order forms has no logical flow. The graphical user interface is very slow and has major flaws. There are a lot of wasted steps. Data entry comes at a high cost in labor time. This tool is not able to directly import a file it just exported. The user forum web page need tech support help to join. Our sight had been stuck with this package for five years. It still looks like a prerelease package.

 
 

Gregory from UGI Energy Servcies, Inc.
Specialty: Oil, Gas & Mining
Number of employees: 201-500 employees Employees number: 201-500 employees

June 2017

June 2017

From the first phone call with Sales to discuss eMaint to implementation to support after there is no company better that eMaint. They are professional and are willing to work with you to give you the best use of the product and to give you the greatest e

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

The team at eMaint is the best. With eMaint now part of Fluke the sky is the limit with what can be done.

Pros

The ease of use, the team at eMaint, and the willing to work with the customer from start to finish.

 
 

Gary from Advance Disposal Co.
Specialty: Other
Number of employees: 51-200 employees Employees number: 51-200 employees

May 2017

May 2017

Great support during the implementation process.

Ease-of-use

Functionality

Product Quality

Customer Support

Pros

eMaint is extremely detailed. It allows for you to do a little, or a lot. The more you put into the program, the more you will Back from it. Extremely impress with the ability to integrate eMaint with our existing accounting software.

Cons

The program is a bit complicated. It takes a lot of training. The computerized voice used in the eMaint University training modules can be hard to listen to after a short period of time.

 
 

John from CTI Foods
Specialty: Manufacturing
Number of employees: 201-500 employees Employees number: 201-500 employees

May 2017

May 2017

A mediocre experience that has only gotten worse

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

If you paid me to use this software I would still look for something else to use that works well.

Pros

This product is web based and can be used anywhere from work to home or on the road

Cons

difficult to use, Random bugs happen, customer support doesn't seem to know how to solve issues and frequently creates new problems while trying to fix the problem reported.

 
 

Sharon from Quest RV
Specialty: Transportation & Fleet
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

We use it for fleet maintenance and invoicing customers.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

The clean feel and appearance of the printed content. Customer Support is the BEST - responsive, helpful, friendly, everything you want. No question seems too dumb.

Cons

I can't get dates on my reports and must write them in manually. Seems like a basic thing, but can't get it. Also wanted to move line items up and down on invoice and can't do that, which makes the invoice difficult to edit.

 
 

Shrinaath from Rizo Lopez Foods
Specialty: Manufacturing
Number of employees: 201-500 employees Employees number: 201-500 employees

March 2017

March 2017

e-Maint FTW

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

e-Maint is definiely a product I will recommend for preventive maintenance and for setting up a full scale maintenance system for small enterprises,

 
 

David from H&S Manufacturing.
Specialty: Manufacturing
Number of employees: 51-200 employees Employees number: 51-200 employees

February 2017

February 2017

Changes

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

With the inclusion of meter based maintenance, there have been some growing pains for eMaint.
It is a bit convoluted for the basic user.
If you are not database savvy, you can paint yourself into a corner quickly.

Pros

On the other side, the multitude of functions allows allotting of versatility.

Cons

Busy for the basic user. Its easy to get lost in the X3, X4 differences.

Advice to Others

Be data base savvy and be extremely careful about date input, set up and how you want to use it.
I suggest a paper plan first.

 
 
 
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Showing 1-20 of 69

Sadashiv from Schneider Electric

August 2017

August 2017

A very good tool for Datacenter Operation

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Dash boards for the customer and paperless work

Pros

The software provide a presentable dashboards which make Datacenter Manager life easy and the most usefull for the change management

Cons

Interaction with tool on daily basis is a bit difficult but using the tablet version would save the time.

Review Source: Capterra
 

Joe from AHRC Nassau
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

August 2017

August 2017

System handles our workflow and reporting capabilities

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Workflow, tracking and reporting

Pros

Web based application that users can access from anywhere. Ability to workflow through assignments.

Cons

I think the adhoc reporting can be improved and the integration with Office 2016 (if not already fixed) has been an issue when downloading reports

Review Source: Capterra
 

lewaa from Holford Facilites Management
Number of employees: 201-500 employees Employees number: 201-500 employees

August 2017

August 2017

Great experience with the software and team, it meets our demands and industry features

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The software allowed us to manage all our maintenance activities in one place, it's online accessibility being a web-based software enabled as well our team to access information remotely. Further more with the reporting system in place emaint helped us to optimize our cost through reviweing manhours effectiveness and efficiency and applying corrections where needed. On the other hand, the vailability of SLA's helped to meeting our agreed response time with client.

Pros

centralizing all functions under unique work order, an ongoing upgrade that meets new innovation, comprehensive with regards to maintenance activities, the possibility of customization, good reporting features

Cons

some basic features were not fully available and had to be customized with some limitation in the system, such as PPM's . Purchase Requisition cycle is poor in means of approval matrix

Review Source: Capterra
 

William from Innocor
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

July 2017

July 2017

Great, easy to use, customizable.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Easy to build custom reports, very user friendly. It also has online training seminars and classes at the Emaint University that I sometimes use to refresh myself on seldom used areas of the software.

Cons

There are a few bugs that have to be worked out straight out of the box, but support is usually quick to address these.

Review Source: Capterra
 

Neil from Blackstone Industries LLC
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2017

July 2017

Machine Shop and Machine Maintenance Manager

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I can accurately track any work performed on our equipment. I can notify the Department Supervisor when a work order is completed via email. That I can customize forms to show or information that relevant.

Cons

When I receive a work request email from from a department supervisor I would like to see the asset # included. We sending an e-mail to a supervisor notifying them of a completed work order I would like to see the asset # in the subject line and to be notified when they read the email.

Review Source: Capterra
 

Susan from Cintas

July 2017

July 2017

We use this program for multiple sites and it has been ok.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Keeps records of work orders and accountability to which parnter is using the site. Easy to change parnters when we have turnover.

Cons

Changes come before partners have gotten used to the one before. It's not as friendly for many of our partners that don't use the computer much. eU is not very helpful.

Review Source: Capterra
 

Marc from CB Fleet

July 2017

July 2017

3 years of eMaint exposure

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Support system to the business organization.

Pros

eMaint customer service has been working with us on a weekly basis since day 1. eMaint help us configure reports and workflow to support the business. The software is used daily by more than 50 users. eMaint has been a key system for our journey to proactive maintenance.

Cons

X3 is a better version than X4 for the CB fleet site. X4 speed not meeting customer needs. X4 dashboard functionality does not allow to modify easily. Some of the report in X4 does not update inventory. Moreover, the justification to use X4 was based on the electronic signature which cannot be tailored for specific task.

Review Source: Capterra
 

Steven from Point Loma Nazarene University
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

July 2017

July 2017

Does exactly what I need it to do. I am very happy with the product. Need to spend more time using.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Inventory of equipment and PM Scheduling.

Pros

I appreciate the updates about what needs to be executed. I know my staff likes these as well, because they don't always have to check with me to see what needs to be done.

Review Source: Capterra
 

Michael from Secant Group
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2017

July 2017

Very rewarding, after all the work in evaluating different CMMS's, selecting eMaint was the best.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Reliability of the software is my biggest benefit.

Pros

I love the ability to configure the system to meet our needs, not only on the maintenance side of our business but on the Quality/Regulatory side. 21 CFR compliant was critical in the selection of eMaint.

Cons

Improvements with the Mobile user. Our organization utilizes the mobile features which is good however there has not been much development on the mobile side. I would pay more for the subscription if needed, just improve this module.

Review Source: Capterra
 

Cory from Exotic Metals Forming Company
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

July 2017

July 2017

Powerful software. Can be overwhelming for less tech savvy admins. Customer Support is world class.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Customer support is the best that I have ever experienced. Their support team is well trained in maintenance reliability concepts, so they are quick to understand the unique requirements of your company. Better yet, they share this wealth of knowledge through their very helpful "Online eMaint University". They have various training programs & opportunities & very frequently hold local conferences that focus on both concepts & the software "how to's". The software itself is very powerful. The reports module gets my "most improved" award & is complete with graphs & instruments. If you can dream it, you can run a report on it. You have lots of freedom to customize the software in (most of) the right places so long as you can handle the learning curve or have an aptitude for database management but, out of the box, it should suffice for most companies as you can lean on eMaint support for help with customizing & much more. One of the strongest selling points for this software is that they joined forces with & are now owned by Fluke Corporation & are offering a line-up of Fluke tools that integrate with their software to bring condition monitoring, data analysis & reporting to a whole new level. Another favorite feature of mine is the eMaint Community, where you can post your ideas for new or improved software features or vote on other user's ideas. I get the sense that many of eMaint's feature updates are based on ideas on this forum & I'm glad they are listening to their users.

Cons

eMaint X4 has seemingly been the "beta" of the long awaited eMaint X5 due later this year (2017). The problem is that while X4 has been available & increasingly functional, its been over two years & there has been no official upgrade from X3 to X4 and some modules still exclusively use the old X3 platform that haven't received any upgrades. A specific example is the work order/pm scheduler. X4 is very aesthetically pleasing and functional but navigating from to the scheduler module is a transition comparable to drinking a cool glass of ice water & then choking down a spoonful of sand. As far as functionality of the scheduler, I have tried several times to learn how to use it & each time I walked away wondering why it was ever implemented in the first place. It's difficulty of setup & general usage far outweighs any usefulness it might have. While eMaint has done great with keeping up with updates to most of the modules, they would do well to step it back a bit & get caught up with some key modules that have been neglected for too long. Form design is another key function that could use some attention.

Review Source: Capterra
 

Darin from ERMCO
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

July 2017

July 2017

I would give it 5 stars. Overall experience with eMaint has been excellent!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

work order history, tracking of dollar spent, man hours per work order and real time data

Pros

This is not a "canned" CMMS system. I like that we have been able to customize this software to fit my plants needs.

Cons

Our maintenance tech's use pads and the mobile app works but it is limited on the customization. It could use some improvements.

Review Source: Capterra
 

Katie from Sitton Energy Solutions

July 2017

July 2017

Emaint has a lot of tools to help our departments run more efficiently.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Adaptability of the program to the users specific needs. It can be used by various types of users doing very different things.

Cons

We had problems getting set up on the system with best practices and we could have used help gathering information.

Review Source: Capterra
 

Kim from Ameritus LLC
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2017

July 2017

Convenient for all tenants to use and makes it easy for management to track patterns.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

streamline tenant service requests

Pros

The software is easy for tenants to send service requests directly to facility team. They also like how they can track the status of the repair/request through the portal.

Cons

It has soo many bells and whistles that I don't think I am using it to its maximum potential in my field.

Review Source: Capterra
 

Woody from Cintas
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2017

July 2017

Emaint has helped us take maintenance of our equipment to the next level of reliability

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

developing a world class maintenance program

Pros

Makes it easy to track all information on different assets, so that you can customize the pm's to your particular needs.

Cons

Wish X4 had a larger list view that extended down like X3 instead of extending sideways so that you could read the details of the "techincian work description" by scrolling down

Review Source: Capterra
 

Jerrod from OptumRX
Number of employees: 10,000+ employees Employees number: 10,000+ employees

July 2017

July 2017

eMaint system backed with their onsite and boot camp training combines to make a wonderful product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We attain the ability to track all parts and costs on each piece of equipment. This system with the ability to design the reports as needed allows us to pull any information that our team is needing with a matter of a few minutes.

Pros

Ease of use. The search features added with the availability of pictures and being able to tie in PDF forms to print with the work orders.

Cons

The only Cons I have found is with the Mobile site. It seems clunky and hard to navigate, but my understanding is that with the release of X5 these concerns will be addressed.

Review Source: Capterra
 

Dave from Crown

July 2017

July 2017

I've used a few different similar software before and I'm not impressed with CMMS

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

CMMS has the flexibility to automate reports. Normally this is not part of maintenance software, at least I've not seen it done this way.

Cons

The software has multiple bugs, the support is poor, runs slow, software flow doesn't make much sense.

Review Source: Capterra
 

Barton from Cintas
Number of employees: 10,000+ employees Employees number: 10,000+ employees

July 2017

July 2017

Having a great database with a poor human interface is like having an ultra-fit body with a bad heart.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
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Quality
Value for Money
Value
Support
Pros

eMaint tracks the data needed to make good decisions. The user interface is highly customizable. I have used many CMMS systems this is definitely not the worst.

Cons

The graphical user interface misses many of the features taken for granted by users such as putting your cursor into the search box you just opened. There is not logic to the flow of the forms presented. Tab order does not skip irreverent widgets. You have to perform many useless / wasted steps to process your work orders. The software relies on end users to perform much of the tedious tasks that you wish the computer could do for you. Two thirds of our data entry time is due to wasted steps.

This software exports three file formats and imports three file formats. The import can not read any of the formats exported. On import most of the field names exported can not be recognized by this software.

Review Source: GetApp
 

Kent from ENKI Brewing

June 2017

June 2017

Good program with a lot of features.

Ease-of-use

Functionality

Product Quality

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Value for Money

Ease-of-use
Usability
Functionality
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Value for Money
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Pros

The program has lots of features and easy to use. Customer support seemed to be good. I also liked the layout of the home page.

Cons

Only con would be that it has more features than we really need. We just needed something more simple and easier to set up and get running.

Review Source: Capterra
 

Fred from Enviva

December 2016

December 2016

Superior Maintenance Control

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
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Quality
Value for Money
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Love Emaint and its performance. It allows you to maintain and control your inventory and manage your PM's with ease.

Review Source: Capterra
 

Meredith from Ainsworth Inc.

October 2016

October 2016

Flexible software!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The software is easy to use and very flexible as it allows for a variety of configurations to meet users' needs, from basic requirements to more advanced. Also, great customer service!

Review Source: Capterra
 
 
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