eMaint CMMS software


eMaint, a Fluke company, is a computerized maintenance management software (CMMS) solution that assists thousands of businesses worldwide to manage enterprise assets, streamline workflows, track inventory and schedule preventive and predictive maintenance.

The core functionalities include tools for tracking, managing and controlling work orders and requests, inventory and spare parts, work schedules and assignment, monitoring equipment condition and supporting regulatory compliance.

eMaint’s web-based, Software as a Service (SaaS) solution can be accessed on PCs, smartphones, tablets, and any other browser-based device. Every eMaint subscription package includes a Customer Success Manager, unlimited helpdesk support (via phone, email and live chat), daily data backup, and software updates and enhancements.

This solution can be configured for businesses of any size, from small organizations to Fortune 500 corporations, and is flexible enough to serve a variety of industries, including (but not limited to) manufacturing, facilities management, fleet, energy, healthcare and universities.

Supported Operating System(s):
Mac OS , Web browser (OS agnostic)

168 Reviews of eMaint CMMS

Showing 1 - 20 of 168

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  • Simon from USDA USFS

    Specialty: Other

    Number of employees: 51-200 employees

    August 2018

    Excellent customer service

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I most liked the exceptional level of customer service I received. In managing the use of multiple facilities I found this product to be optimal for my needs.

    Cons

    I wish there were more applications for this software! I can't say anything bad, only that I wish I could use it more!

    This review was submitted organically. No incentive was offered
    Review Source
  • Caryn from NBD

    Specialty: Manufacturing

    Number of employees: 11-50 employees

    August 2018

    Good Experience

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    pretty good experience, works well without many kinks, works well when you get used to it, very helpful

    Cons

    need some training to really get up to speed to get used to it, lots to learn which can take some time

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • William from County of Orange, California

    Number of employees: 10,000+ employees

    July 2018

    A good basic system.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Tracking of outstanding work orders, by trade and / or individual. Short term scheduling for routine PMs.

    Pros

    Able to keep tracks of labor hours for cost analysis. Able to schedule work orders effectively, for all workers, by trades.

    Cons

    Supply tracking and stock inventory algorithm needs improvement. Cannot research history to reference prior repairs or replacements.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • John from Brill, Inc.

    Specialty: Manufacturing

    Number of employees: 201-500 employees

    July 2018

    eMaint Review

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    Very good CMMS program. We have reduced our downtime and parts searching by using this system. Very good once you get used to it.

    Cons

    Will need training to learn all of the functions. Luckily, eMaint offers a lot of training to help you learn the system.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Allen from Herbalife Nutrition

    Number of employees: 201-500 employees

    May 2018

    We migrated from Faciliworks CMMS to Emaint's CMMS in 2015. Emaint's customer support was the key.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We are able to organize all of our data in one place. Including PMs, work orders, calibrations, equipment manuals, floor plans & service requests.

    Pros

    This software is very user friendly and flexible. We are able to have production personnel create work requests, add pictures if necessary. I have all our machine manuals in the document storage section. We use the software to track equipment PMs and Calibrations. It is really a well rounded software.

    Cons

    Because this software is continuously updating software versions, we sometimes experience bugs or bug repairs. Emaint is very good about publishing the reports on what has changed with the new version of the software.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • David from Quarry Services

    May 2018

    Has the bells and whistles, but mobile use is frustrating

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    eMaint offers all of the features you could want with a CMMS. Forms are customizable. System is reliable. Customer service is excellent.

    Cons

    The mobile functionality was a deal breaker for us. They do not have an app. Instead, they have a mobile browser based version. It is clunky and difficult to use, especially for people with limited tech experience.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Melissa from Property Maintenance Unlimited

    Specialty: Other

    Number of employees: 2-10 employees

    May 2018

    Wonderful Experience

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We are almost done with the 4-week implementation process, and with each new step we have realized more ways this software is going to streamline our day-to-day processes to greatly increase efficiency, as well as become a powerful reporting tool for that will provide us with far better data than we have ever had.

    Pros

    Customization, fantastic service from sale through implementation, excellent training that results in ease of use.

    Cons

    No complaints - it is a LOT to learn and a LOT of data to transfer, but that's to be expected with any software change (especially if, like us, you're pulling the data from a variety of sources), AND the implementation specialist and the online training have really helped us with both.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Amer from TRAMS Property Management

    Specialty: Real Estate

    Number of employees: 11-50 employees

    April 2018

    eMaint CMMS

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    - easy to learn
    - not expensive
    - automatically generate work orders
    - responsive customer support

    Cons

    - few bugs every once and a while
    - requires some time as a setup
    - could have better reports compared to other softwares in the same trade

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Alli from ICPM

    Specialty: Real Estate

    Number of employees: 2-10 employees

    April 2018

    Try it. Its pretty easy with a lot of support.

    Ease-of-use
    Functionality
    Quality
    Support

    I did want to learn more on You Tube of developing the app for my business better. I like to do it alone when I can.

    Pros

    Most of it is self explanatory. I always get follow ups from the support staff to be sure I have what I need.

    Cons

    I haven't found any yet. I would say I would like more instructions available instead of going to support so much to figure it out.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Uwoajega from NAOC Ltd - Nigerian Agip Oil Company

    April 2018

    Using eMaint was great and it aid me in my maintenance planning and scheduling. It has saves me time

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Saves time to generate work work and planning. It effective tool for planner in maintenance jobs. It has help me know the total number of items on store and when to reorder.

    Pros

    The features and functions of the program such the planning and purchase re-order.
    When ever an item is running out of stock, it automatically send alert message to you informing the need to reorder but it run out of stock

    Cons

    The ease of usage, automatic generate alert message, saves time in generates work order for effective planning.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Stephen from Santa Cruz Seaside Co.

    Specialty: Amusement Parks & Zoos

    Number of employees: 1,001-5,000 employees

    April 2018

    This product actually works.

    Ease-of-use
    Functionality
    Quality
    Support

    I'm coming from Bigfoot CMMS and my organization made the switch over to eMaint. eMaint made a data transfer template because enough customers were switching away. I think every user we have has gave two thumbs up on that decision. I've only heard a few times during the transition/development process "oh that's hard-wired into the program, we can't change that" You can change almost anything you want. You want a drop-down menu here instead of freeform type field, done! The load times between pages are actually reasonable. To me it's lightning. Rarely see error messages, too!

    Pros

    SPEED! Data Dictionary. Almost fully customizable forms. eMaint University provides training right there for end-users. Development/customer support communicated during the hurricane that hit Florida last year. It actually feels like a finished product, and your organization can work with eMaint to tailor it to your needs. Requestors are available to not have logins, submit requests through a website and receive automated emails on progress.

    Cons

    Every once in a while you encounter bugs (taxing twice on invoices, random stuff), but I'm willing to look past that because the development team seems competent enough to fix all the problems we have had so far. I'm told eMaint licenses/how we are using licenses costs more than Bigfoot, but I haven't seen the invoices to give particulars.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Ken from WABCO

    March 2018

    eMaint has proved to do everything I have ask to this point

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    That it is web based and can be accessed from any where. Also like that most everything I have ask of eMaint representative they have been able to accommodate.

    Cons

    Often you have to click on menu several times to get the list to show. For example if you leave PM and go to asset. You end up clicking on Asset menu. If one had been selected you close it then blank screen appears. You then have to click on Asset again to get the list.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Paul from Prince Minerals Ltd

    Number of employees: 51-200 employees

    March 2018

    Overall experience is very good. we only use a fraction of the capabilities though.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Scheduling of preventative maintenance has saved us time and money

    Pros

    Flexible enough to allow to be used for a variety of projects not only maintenance. We actually use for Environmental inspections and H&S

    Cons

    Navigation at times can be a bit cumbersome especially when adding multiple records.
    Everything else is all good

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Samuel from Superior Glove Works

    March 2018

    Software is great and very customizable. Has a good mobile site as well as great instruction.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Free weekly seminars to keep you informed of new features .

    Great documentation on how to use it, including video tutorials.

    Quick email response time

    Very customizable

    Cons

    Initial implementation can be a bit hard. Ie you must follow a certain syntax when entering data into fields.

    Customization tools could use a bit of a modern touch up to look more user friendly

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Patrick from GGI

    March 2018

    EMaint is a powerful software that can be tailored to meet most peoples needs exactly.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    There are so many features that can be designed and enabled to create a good user experience. Customer service is generally very responsive.

    Cons

    Very little comes ready to plug and play. To get the most out of this powerful software one must sink in a lot of time building out and designing features with Emaint's customer service team.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Greg from Stelkia Homeowners Corp

    Number of employees: 2-10 employees

    March 2018

    I like the layout and support to learn the software. The Emaint University is a great way to learn.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I am still setting it up, but I can see the benefits of the history tracking of assets and how the future managers or employees will be able to have a source of historical information of the development.

    Pros

    The ability to track our infrastructure and have a history attached to each asset. Having preset work orders to go out will save me a lot of time.

    Cons

    I did not find it intuitive at first but with the great support I am picking up on how to populate all the necessary areas. I have only used the FIXX software before.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    March 2018

    Very supportive; good overall Maintenance Management software

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Allows me to effectively manage our Maintenance Dept with the interaction of the software.

    Pros

    New features are routinely rolled-out, vetted through user input. Very scalable package which makes it affordable.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Mark from Central Wisconsin Airport

    Number of employees: 11-50 employees

    March 2018

    Overall very good

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Having one product that can handle operations and maintenance logging and can easily be expanded.

    Pros

    It is a very flexible platform that can be adapted to do a variety of things beyond what it is designed for. We are using it for work orders and for operations logging of events.

    Cons

    There is a slight lack of customization available for reports. One of the daily reports that auto-generates has a generic title on it that I was told I can't have customized. Not a big deal, but would be nice.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Eric from Capital Hardware Supply INC

    Number of employees: 51-200 employees

    March 2018

    The software is highly efficient but, the customer service is bar none.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Organization and tracking of assets and employees. In addition inventory, and the ability to conduct a rudimentary FMEA.

    Pros

    I like that is is not at all dissimilar to an online classroom. The software and I'm assuming server is rather fast and easy to navigate one you know where required tools are located.

    Cons

    It's a work in progress and at times can be cumbersome. You sometimes need to go back to X3 to accomplish administrative tasks in X4. It is not unlike the old windows OS which required you at times to delve into DOS.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Elaiza Grace from TIP-QC ORIENTS

    Specialty: Manufacturing

    Number of employees: 11-50 employees

    March 2018

    Great tool for Preventive and Predictive Maintenance!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    With this maintenance software you no longer need to have a big team to do the job for you for this will already help you easily manage production flows, track job orders, and schedule maintenance!

    Cons

    Familiarizing software features could take you some time. But it is guaranteed easy to use and navigate!

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
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