eMaint CMMS

RATING:

4.4

(278)

About eMaint CMMS

Cloud-based eMaint CMMS software by Fluke enables maintenance professionals to monitor, capture, store, and share historical asset performance data and use it to maintain and prolong equipment life. Small or growing organizations and multi-site maintenance operations can configure the system to fit their needs. Schedule a free demo online today. Benefits Extend the life of their assets Meet compliance and regulatory standards Increase visibility and transparency Improve work completion rates Eliminate manual processes Reduce equipment downtime Improve customer satisfaction Reduce maintenance costs Increase worker productivity Create a paperless environment Make data-driven decisions eMaint functionality includes work order management, workflow optimization, inventory...

Awards and Recognition

FrontRunner 2023
Software Advice's FrontRunners report ranks top products based based on user reviews, which helps businesses find the right software.

eMaint CMMS Pricing

Rather than a “one-size fits all” approach, eMaint offers a range of subscription plans designed to fit your budget, goals, and desired approach. eMaint's Team edition is available at $69/user/month (3 user package), the Professional edition is available at $85/user/month (3 or more users), and the Enterprise edition is available at $120/user/month (5 or more users).

Starting price: 

$69.00 per month

Free trial: 

Available

Free version: 

Not Available

eMaint CMMS - Fleet - US
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eMaint CMMS Reviews

Overall Rating

4.4

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4.5

Value for money

4

Functionality

4.5

Most Helpful Reviews for eMaint CMMS

1 - 5 of 277 Reviews

Anonymous

501-1,000 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed December 2018

eMaint CMMS review

We have started with the basic work control system for our facilities division and are looking to expand to include inventory, fiscal, construction and project management and real estate.

PROS

The system is user friendly, customer service is great to work with when changes are made, updating info, etc., the software can encompass all our needs and expand as we grow to incorporate future needs.

CONS

There were a few glitches with customer service needs as we were switching over from a previous system. These were pointed out and have been corrected.

matthew

Gambling & Casinos, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2019

Customized

The various options for service or help are great. The messaging option is quick and even phone calls are received or return in a very fashionable time. They want the customer to get the best product for their needs.

PROS

The software allows for easy customization to your needs. eMaint's team of professionals will help you get the product functionality that you desire. The software is adjustable by the property's administrator and does not always need eMaints help. The ease of making tweaks and adjustments allows great adaptability to situations that arise.

CONS

The initial cost and set up was hard to serve to upper management. The overall options for customization can be overwhelming.

Reason for choosing eMaint CMMS

At the time eMaint had more of what we were looking for. Hippo's interactive map is a nice feature just wasn't robust enough for us at the time of the decision.

Reasons for switching to eMaint CMMS

MP2 did not offer us the adaptability that we need for our property. The mobile user option for eMaint would allow for less time loss as the technicians returned to a desktop computer.

Jimmie

Farming, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed August 2023

Pwsac

PROS

Ease of use, functionality, and broad spectrum of product

CONS

The time difference where tech support is located, not having the ability to add users without tech support

Adam

Medical Devices, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed February 2022

our experience with EMaint

Search options are great. But for a fast-paced and international service company, they were not able to deliver everything they promised.

PROS

It does have major sorting features, which were not available with our previous software. We are a service/repair company needing to consolidate to a single software to handle work order mgmt, asset mgmt, inventory mgmt, purchasing mgmt, etc. Being able to quickly sort and locate an item is a major plus.

CONS

We were hurried through the implementation process, and other than the initial call and giving you a few days, there was little or scattered help and customizing the software. After purchasing the software and implementation, they essentially tell you to watch some videos and have fun setting it up yourself. We have had the software for over a year and are still not able to fully utilize it for our company. We still having to use our previous software while crippling along trying to get some use out of this software and the mobile app, while still trying to get main features set up and fine-tuning others. Not that we haven't had any assistance at all. But it's back-and-forth emails that sometimes get answered and sometimes do not, and a lot of them not understanding your requests, and sometimes situations never getting handled at all. If you are looking for a company that will work to make sure your software is functioning to your liking, this is sadly not it.

Reason for choosing eMaint CMMS

big promises

Reasons for switching to eMaint CMMS

Looking for software that was able to consolidate as much of of the other software, spreadsheets, etc. we were using to a single platform, that was also loaded with better search options and more user-friendly experience.

Vendor Response

Hi Adam, Thanks for reaching out and for your feedback - we're so sorry to hear your eMaint experience has not met expectations! Our goal is to always provide the best customer service in the industry and ensure your team's use of the system is nothing less than successful. Your customer success manager will be reaching out to align the next best steps through the use of our different resources available. Thank you again for your honest feedback and we look forward to helping you move forward in the best manner possible. Your eMaint team

Replied March 2022

Scott

Automotive, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2023

Maintenance Planner

Scheduling pm's. Knowing what the techs are doing and having the data to know what assets need more attention

PROS

easy to use, the support, able to add pictures to assets

CONS

The techs screen is different than what the admin sees. Causes confusion sometimes

Reason for choosing eMaint CMMS

Cost and QR code