FMS:Workplace Software

4.08 / 5 (72)

Our advisors have recommended this product 2 times in the last 30 days

About FMS:Workplace

FM:Systems provides workplace management technology that enables Facility and Real Estate teams to identify, plan, and deliver the ideal workplace for every employee. Their web-based Integrated Workplace Management System (IWMS) platform improves management of space, occupancy, renovations, moves, maintenance, property, assets, agile workspaces, employee experience, smart buildings and more.

The solutions empower organizations to make critical data-driven business decisions that reduce wasted operating costs, increase workplace productivity, and create a better working experience for employees.

The benefits FM:Systems IWMS technology has brought to organizations, includes, a 15% decrease in average occupancy costs with sp...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

72 Reviews of FMS:Workplace

Average User Ratings

Overall

4.08 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(17)

17

4 stars

(45)

45

3 stars

(9)

9

2 stars

(1)

1

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 72 results

February 2018

Phil from Panasonic Avionics Corporation

Verified Reviewer

Company Size: 1,001-5,000 employees

Industry: Aviation & Aerospace

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

February 2018

User friendly, powerful, well priced and great customer support!

Able to easily track our real estate portfolio and run reports in real time.

Pros

- Easy and intuitive to setup, use and maintain - Can be used out-of-the-box, no customization needed (unless you want something special) - Well priced (no hidden cost, unlike many of the big, enterprise systems) - Modular system, so you only pay for the modules you need - Very responsive (and effective!) customer support - FMS keeps adding new features - Provides self-host and hosted options

Cons

It is only compatible with AutoCAD or their own CAD software. We use a different CAD software and so we had to spend extra $ to get a compatible CAD software.

June 2021

Eduardo from Miami Dade College

Company Size: 5,001-10,000 employees

Industry: Higher Education

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

June 2021

Space Management

With FMS Workplace Space Management, we have provided our decision makers and end users with direct access and insight into their space data for their respective. We have also streamlined our state reporting submission process making it more effective and efficient, and allows us to dedicate more time to other needs and areas of improvement.

Pros

Clean and simple user interface makes it easy to navigate. Native integration with AutoDesk makes the integration process with facility floor plans smart and seamless.

Cons

Would like to see integration expand and grow into site level plans that allow for the big picture to be displayed and visualized.

Reasons for Choosing FMS:Workplace

User Interface. Highly configurable for non-technical administrative and functional users. Native integration with AutoDesk.

Response from FM:Systems

Replied June 2021

Hi Eduardo, thank you for taking the time to give your feedback! We really appreciate it, and are so happy that your experience with FM:Systems has been so positive. The native integration with Autodesk is one of our favorite features as well. Please continue to let us know about your future experiences.

June 2021

Betty from Hilcorp

Company Size: 5,001-10,000 employees

Industry: Oil & Energy

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

2.0

Functionality

3.0

June 2021

FM Systems

I really do like the system and all of the options that come with it.

Pros

I like all of the features that the product has.

Cons

The customer service when needing assistance with a request that it not system shutdown critical can take several days to receive help and depending on the request could take even longer.

Reasons for Switching to FMS:Workplace

I made the switch because we are looking for a product that had more capability then what we were using.

Response from FM:Systems

Replied June 2021

Hi Betty, thank you for the feedback! We are happy to hear that you made the switch to FM:Systems have been enjoying the features the product has to offer! However, we are so sorry to hear of your less than satisfactory experience with our support team. We are committed to providing great customer service and I have shared your feedback with our Customer Success team to hopefully make things right. Please don't hesitate to reach out if you have any additional feedback at info@fmsystems.com.

June 2021

Lisa from Miami University

Company Size: 1,001-5,000 employees

Industry: Higher Education

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Customer support

3.0

Functionality

4.0

June 2021

FMS: Workplace, Space Management

Overall our experience with FM has been a positive one. As the administrator, implementation and subsequent upgrades have been frustrating at times; but that happens with all software products. Our end users have been pleased with the ease of use and have been exceedingly happy with the amount of data they are able to glean from the system. The system has been able to quickly provide data for LEAN initiatives, national surveys, state required reports, etc. that in the past has taken weeks to gather and format.

Pros

The most impactful thing about this software for our department, and the university as a whole, is the ability to quickly access floor plans for over 250 buildings, easily color code them according to different data points, and export them.

Cons

As the Administrator and the person who single-handedly set up our system, my continuing frustration has been the lack of documentation regarding the data fields that come with the system out of the box. I have spent hours setting up fields in various tables and connecting them to fields in other tables, only to find out later that those fields were already set up. I felt like I was flying blind without any documentation of the built in table fields and their relationships between tables.

Reasons for Choosing FMS:Workplace

I was not involved in the selection process.

Reasons for Switching to FMS:Workplace

Aperture went out of business. The system was also cumbersome and did not provide the data analysis capabilities we needed.

Response from FM:Systems

Replied June 2021

Hi Lisa, thank you for the feedback! We are happy to hear that FM:Systems has been able to create a more seamless experience in pulling data and accessibility to floor plans. However, we're sorry to hear of your less than satisfactory experience around lack of documentation, and hope you will accept our sincerest apologies. We are committed to providing great customer service and I have shared your feedback with our Customer Success team to hopefully make things right. Please don't hesitate to reach out if you have any additional feedback at info@fmsystems.com.

June 2021

Michael from Allstate Insurance

Company Size: 10,000+ employees

Industry: Insurance

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

June 2021

FM:Systems Review - 2021

Overall, I have had a good experience with FMS and have very little to be negative about.

Pros

The reporting capabilities are the largest and most critical function I want to comment on. The ability to filter the data you want similar to Excel and then export the exact/specific data you want to Excel in just a few clicks is fantastic. Creating ad hoc reports for a specific request or question is very easy.

Cons

As is norm with any 3rd party vendor / software, the sales team promises the world and says every feature is available and possible. Only to find out that it is in the future roadmap and not yet released. There's also the issue of customizable and configurable - lots of things we want were possible but defined in a way that it would cost money to implement.

Response from FM:Systems

Replied June 2021

Hi Michael, thank you for the wonderful review and for taking the time to share your feedback with us. We are so happy to hear that you are enjoying FM:Systems' reporting functionality. We have some exciting new releases coming soon in the product roadmap, so I will make sure our team touches base and provides an update on timing!