FMS:Workplace

RATING:

4.10

(73)

About FMS:Workplace

FM:Systems provides workplace management technology that enables Facility and Real Estate teams to identify, plan, and deliver the ideal workplace for every employee. Their web-based Integrated Workplace Management System (IWMS) platform improves management of space, occupancy, renovations, moves, maintenance, property, assets, agile workspaces, employee experience, smart buildings and more. The solutions empower organizations to make critical data-driven business decisions that reduce wasted operating costs, increase workplace productivity, and create a better working experience for employees. The benefits FM:Systems IWMS technology has brought to organizations, includes, a 15% decrease in average occupancy costs with space management, 20 million in real esta...

Awards and Recognition

FrontRunner 2020
Software Advice's FrontRunners report ranks top products based based on user reviews, which helps businesses find the right software.
FMS:Workplace
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FMS:Workplace Reviews

Overall Rating

4.10

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4.5

Value for money

4

Functionality

4

Most Helpful Reviews for FMS:Workplace

1 - 5 of 73 Reviews

Phil

Verified reviewer

Aviation & Aerospace, 1,001-5,000 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2018

User friendly, powerful, well priced and great customer support!

Able to easily track our real estate portfolio and run reports in real time.

PROS

- Easy and intuitive to setup, use and maintain - Can be used out-of-the-box, no customization needed (unless you want something special) - Well priced (no hidden cost, unlike many of the big, enterprise systems) - Modular system, so you only pay for the modules you need - Very responsive (and effective!) customer support - FMS keeps adding new features - Provides self-host and hosted options

CONS

It is only compatible with AutoCAD or their own CAD software. We use a different CAD software and so we had to spend extra $ to get a compatible CAD software.

Eduardo

Higher Education, 5,001-10,000 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed June 2021

Space Management

With FMS Workplace Space Management, we have provided our decision makers and end users with direct access and insight into their space data for their respective. We have also streamlined our state reporting submission process making it more effective and efficient, and allows us to dedicate more time to other needs and areas of improvement.

PROS

Clean and simple user interface makes it easy to navigate. Native integration with AutoDesk makes the integration process with facility floor plans smart and seamless.

CONS

Would like to see integration expand and grow into site level plans that allow for the big picture to be displayed and visualized.

Reason for choosing FMS:Workplace

User Interface. Highly configurable for non-technical administrative and functional users. Native integration with AutoDesk.

Vendor Response

Hi Eduardo, thank you for taking the time to give your feedback! We really appreciate it, and are so happy that your experience with FM:Systems has been so positive. The native integration with Autodesk is one of our favorite features as well. Please continue to let us know about your future experiences.

Replied June 2021

Susan

Higher Education, 5,001-10,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed June 2021

FMS:Workplace

PROS

One very important feature is the interactive floor plan view, where one can click on a particular space and display the attributes.

CONS

The admin and user documentation for this product is sometimes not very helpful, as it lacks details that are important to successfully completing a task.

Vendor Response

Hi Susan, we are so glad you are enjoying the interactive floor plan view within FMS:Workplace! However, we are always looking to improve and get you to a 5-star experience. If you're open to sharing some additional feedback, please feel free to email us at info@fmsystems.com. Thank you again for sharing!

Replied June 2021

Anonymous

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2018

Excellent product that has help us improve operational efficiencies.

PROS

Relatively easy to learn and use. Excellent and knowledgeable product support team. Easy to teach to others within our organization. Non-facility related groups have approach us to use the system to manage their asset inventories. That has worked well and they now connect assets with space.

CONS

Relationships between database tables can, at times, be challenging to manage especially if not experienced in the use of databases. Product has become more popular and, as a result, support personnel respond slower. Additional support personnel would be beneficial.

Anonymous

501-1,000 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed August 2018

FM:Interact

PROS

When I first looked into it and was training in the system, I was overwhelmed with all the features. Then after a few weeks of training I realize how much it could do and how it can grown with our company. I knew I had found a tool that once you were trained on it, our company was in good hands to do space planning, asset management, move management and many other things that would be very beneficial to me. THE MOVE MANAGEMENT MODULE IS MY FAVORITE. I DO MOVES TODAY LIKE A KING!!!!!

CONS

When it comes to customization in some areas, it was challenging. Trying to customize my office maps with particular color, sizes or adding in particular notes for a certain area.

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