Jackrabbit Care vs Procare Solutions

RATING:

4.4

(49)

Jackrabbit Care has 49 reviews and a rating of 4.37 / 5 stars vs Procare Solutions which has 2222 reviews and a rating of 4.61 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.4 (49)
4.6 (2222)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
March 26, 2024
July 19, 2024
Pros/Cons
  • Pros

  • It is very comprehensive with lots of options for customization. It is easy to get up and running with some features, and then add in more as you go.
  • Great for tracking staff hours for payroll, great for check in and check out of children and ability to access information regarding attendance.
  • Cons

  • There are so many options to customize, that it can be difficult to find the data you want. E.g. one drop down menu has the wrong option selected, so you get no results.).
  • Use of the calendar and displaying staff schedules etc. not functional at all for us due to the rigidity of the format.
Read all user reviews
  • Pros

  • I love that this program helps me to do my paperwork side much faster and the auditors love it when they come to check records.
  • The tech support is the best, they're (almost) always there to help with any situation. Everyone is so kind and supportive.
  • Cons

  • Sometimes we have troubles after software updates and that causes some inconvenience.
  • They seem to have server problems all the time. They blame firewalls when we know it is not.
Read all user reviews
Pricing Range
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FrontRunners

2024

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos