Jackrabbit Care vs Procare Solutions

Jackrabbit Care has 33 reviews and a rating of 4.24 / 5 vs Procare Solutions which has 1440 reviews and a rating of 4.63 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.24 / 5 (33)

4.63 / 5 (1,440)

Ease-of-Use

4.0 / 5

4.5 / 5

Value for Money

4.0 / 5

4.5 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.0 / 5

4.5 / 5

Last Review Written

August 28, 2020

October 13, 2021

Pros/Cons

  • Pros

  • The billing component. It assisted me with accuracy and the parents were very satisfied with the process.

  • Easy to use and can log in and work anywhere.

  • Cons

  • Some of the features like email design is a little out dated, but it works with the simplicity of the program software and allows for customization.

  • wish it was more user friendly for just a daycare use not a school use. I have parents that love the product but cant login/logout on the same payment screen

  • Pros

  • I have enjoyed using this system. It is easy to learn and the support system is awesome.

  • Great value! The best customer service. Easy to navigate.

  • Cons

  • Sometimes Procare has issues with connectivity. They are usually resolved very quickly though. Their IT departments are great.

  • Although there is a report for almost everything, some times it may be difficult to sort out what you really need. Some times, there can almost be TOO many filters and features.

Pricing

Pricing Range

Product Demo & Screenshots

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

N/A

FrontRunners

2021

Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos