eMaint CMMS vs FMX
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.2 / 5
4.7 / 5
Value for Money
4.2 / 5
4.7 / 5
Customer Support
4.4 / 5
4.9 / 5
Functionality
4.3 / 5
4.5 / 5
Last Review Written
February 26, 2024
September 9, 2024
Pros/Cons
Pros
- EMaint assisted our organization to gain improved structure and reliability of our maintenance data. They also have terrific support, account and training staff.
- What I like the most about eMaint is not only great web-based application but best customer and technical support.
- Customer service was great, onsite tech support was great. Now that we have the PM's entered we want to start tracking costs by asset number and rolling out new dashboards for real time information.
Cons
- This software was implemented at our plant for the use of production and maintenance personal. The lack of customization for what each technician can see is disappointing.
- The format of the WO print out is bad, especially the checklist section.
- It is disappointing that eMaint cannot be integrated with our Infor XA program.
Pros
- The personal interaction I've had leading up to my final purchase of FMX was great and they have very competitive pricing compared to other products on the market.
- The flexibility in setting up your own criteria is great. Customer support has been outstanding.
- FMX as a company has been wonderful to communicate with and have always been readily available to help with any questions.
Cons
- There is no app, which is very annoying when trying to use out in the field. On your phone you have to open up your web browser and log in on the web.
- Inspections do not auto create work orders for failed inspections.
- I have very little negatives to say about this product. The only downside was implementation.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
FrontRunners
2024
FrontRunners
2024
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
76 Recommendations
10 Recommendations
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
