FaciliWorks CMMS vs Smartsheet

FaciliWorks CMMS has 46 reviews and a rating of 3.63 / 5 stars vs Smartsheet which has 2226 reviews and a rating of 4.47 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
3.63 / 5 (46)
4.47 / 5 (2226)
Ease-of-Use
3.5 / 5
4.5 / 5
Value for Money
3.5 / 5
4.5 / 5
Customer Support
3.5 / 5
4.5 / 5
Functionality
3.5 / 5
4.5 / 5
Last Review Written
December 13, 2018
January 20, 2022
Pros/Cons
  • Pros

  • Save time and paper work to manage maintenance assets. I like the option of email remainders for the pending or due activities.
  • Trace ability to assets, Preventive maintenance tracking, being able to tie inventory to a asset manage inventory alerts when to reorder.
  • Cons

  • Some thing the soft ware freeze or kick out of the screen your on. I have this problem when I am doing line items for PO.
  • About the only thing I found is some of the custom reporting features can be a little difficult to use.
  • Pros

  • It's intuitive to learn so you can get up-to-speed quickly, and has terrific training and community support to allow users to build upon their Smartsheet skills and become experts.
  • I love the flexibility and ease of use. The ability to flip from tasklist to schedule to card views is great.
  • Cons

  • I can't work offline, which is terrible for someone who is required to do a lot of work inside airplanes.
  • You can't really duplicate a sheet, or there is something wrong with that feature that makes it extremely inconvenient for us to do so.
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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