Document Locator vs DocStar ECM
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.4 / 5
3.8 / 5
Value for Money
4.5 / 5
3.8 / 5
Customer Support
4.8 / 5
3.8 / 5
Functionality
4.4 / 5
3.9 / 5
Last Review Written
April 11, 2024
October 27, 2023
Pros/Cons
Pros
- The indexing is the best part, training was good. The employees in OR are calm and very nice to work with.
- I like the ability to offer individuals the rights and permissions to do their job efficiently. The search capabilities are robust.
- Its easy to configure to suite almost any need we have. And the way it seamlessly integrates with the Windows environment is outstanding for our users.
Cons
- And the few items that I originally though of as downfalls where simply my lack of knowledge.
- Not compatible with iOS. No app available for use on ipads/iphones.
- Ve been administering my company’s Document Locator system for 8+ years. Never have I come up with a problem they couldn’t solve.
Pros
- Here are some aspects that I have highlighted as positive experiences:Document organization and retrieval: I appreciate the robust document organization capabilities of DocStar ECM.
- Most importantly, DocStar's customer service has been TOP NOTCH...although to be fair, we hardly ever have to call them since the solution is so stable.
- The experience with the latest implementation was very positive. The consultant provided by Epicor was very knowledgeable and great at implementing.
Cons
- Trying to find documents for audits was a tedious, costly process and storing documents in file cabinets exposes our organization to theft and loss.
- Horrible experience ending with litigation with PIF Technologies.
- Lack of documentation on how to use the software or how to customize it. Difficultly customizing the software so that users can use it.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
Advisor Recommendations & User Awards
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Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
16 Recommendations
20 Recommendations
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
