Ease of use for the end user and the control over the assets for me as administrator.

We're excited about its huge capacity to help us keep, track, and recall our resources in a moment with its powerful search mechanisms.

Was hard to search for photos. We also didn't have the staff to keep the software upgraded or maintained.

The Montala support team has been amazing - super-fast response time, despite being on different continents. Every rep I've had contact with has been helpful, respectful, and patient.

Our initial investment of time in setting up the system was well worth it.

Some customisation options are tricky to find and often located in the backend config.php file, requiring specific php knowledge.

ResourceSpace has revolutionized my workflow. I can quickly process new assets, file them together with the necessary information, and share with my organization.

A very positive experience, user feedback has been excellent.

We've really benefited from Montala's knowledge on how to set up ResourceSpace to maximise benefit.

Our database works seamlessly with our website. The tech staff is most helpful and always have great suggestions for making our collection shine.

Designers and photographers no longer have to be the “knowledge keepers” of the photo library—anyone with a login can search for photos themselves.

It has allowed our end users from across several Continents to see, access, download and use all of our available assets.

There is no documentation that explains the underlying technological concepts.

I love that I can quickly find the assets that I need and that I can file robust caption and other detailed information with images.

I find that my colleagues inexperienced with image searches struggle with the usability.

Price - The annual service fee gives us huge value.

Features - The system is remarkably customizable, and the support team has been great at helping me implement whatever I need. Ongoing updates to the system continue to add value.

There are bugs with this which you can work around but it is so painful that it is not worth it.

The Docstar software makes it easy to get my hands on any historical document related to any of our customers very quickly.

I love the integration with Epicor and the workflow approvals.

Very happy overall and would purchase it again if needed.

They keep charges in Y that would have already been paid as part of X.  Double-dipping. Their accounting team is inflexible and will refuse to work with you to resolve the problem.

Cost of ownership - affordable, feature rich system.

Pretty easy to use and upload copies of checks and to file when done. Everything is user friendly.

There are some functionality gaps but they would apply to only the largest of companies. I've got no real complaints with the product; most of what I encountered are experiential things.

No applicable at this time. We only use the data to view.

Sometimes it's more complicated than it needs to be to build a workflow. The need to download some files in order to view them is bothersome.

Easy to use; If you have a problem you can chat online with customer service.

Web based GUI is easy to navigate and clean. Install is not difficult.

Seems slow; lot of steps to file a document; user starts to file the document and the information disappears - have to start the filing process again.

Often have problems trying to move or email a document.

The thing that has made DocStar helpful at all has been the fact that our accounting team created detailed tutorials for staff use.

Horrible experience ending with litigation with PIF Technologies.

Trying to find documents for audits was a tedious, costly process and storing documents in file cabinets exposes our organization to theft and loss.

It has the ability to be highly customized and accommodate complex workflows. Does great at retaining images of documents and the search functions are usable and logical.

We also use it for our A/P and locating assets within the township. Docstar integrates with our GIS systems and makes it very easy to locate documents, permits and any assets with a click of a button.

The integration is Static. Once you run the workflow, the links are no longer live.

The program crashes often and seems to randomly lose documents all the time, and its user interface isn't the friendliest.

I found it very user friendly and easy to set up. I looked at several different programs at the time and very glad I choose DocStar.

Once you understand where everything is, navigation throughout the system is pretty straightforward. Form templates can have as much, or as little data fields as needed.

DocStar is good for those who don't work with expense reports often as it is very baseline as far as advancements go.

Batch importing thru email, hot folder, xml or csv comes free. Full MS Office integration and virtual print driver come free.

We hope to take advantage of integration with Epicor and finding documents within the sales order.

The feature that I like the most about the softwareis its ability to help us organize our documents.

Lack or ready report, lack of ready workflow, lack of full Kinetic feature in ECM that works, bugs all around related to Kinetic.

I can only view previously filed documents. All of this is making it very difficult to do my job.

Lack of documentation on how to use the software or how to customize it. Difficultly customizing the software so that users can use it.

Customer service is worthless, upgrading from the previous version to this one took twice as long as quoted, everything about this program is cumbersome and harder than it should be.

Past and present employee information is always at your fingertips. Fingertips that no longer have to deal with constant paper cuts.

Haven't found anything we don't like about this software.

Storing content digitally will give us a fast return on investment in labor and storage. Finding new uses for the solution all the time.

Lots of great options at an affordable price point.

I have almost 20 years experience with competing content management platforms so I'm not new to it. I know what I want them to do and how I want them to do it.

We met with the top 4 or 5 vendors in addition to docSTAR and docSTAR met every one of our requirements.

System is very user friendly and able to retrieve a document in seconds rather than deal with paper files.

Very satisfied with the system and would highly recommend.

Most importantly, DocStar's customer service has been TOP NOTCH...although to be fair, we hardly ever have to call them since the solution is so stable.

US Dollar

ResourceSpace is a cloud-based open source digital asset management solution for small to large size businesses that can also be deployed on Windows, Linux and macOS devices. A unified platform, it enables the users to store, organize and share digital assets.


A customizable solution, ResourceSpace offers a host of features including branding, internal/external sharing, social media publishing, rule-based search, workflow actions, analytics, data extraction, automatic transcode, watermark and direct download.


Providing a secure platform, ResourceSpace allows managing access, single sign-on, and multiple users privacy. Additionally, it implements a RESTful API to integrate and sync with Transport Management Systems (TMS) and Lightweight Directory Access Protocol (LDAP) directories such as Microsoft Active Directory and Oracle Directory servers.


ResourceSpace pricing is available on an annual hosting subscription and varies for cloud and on-premise deployment. Support is extended via phone, email and an online help desk.



LongDescription

File Management

Commenting/Notes

User Management

Document Storage

Access Controls/Permissions

Video Management

Single Sign On

Approval Process Control

Asset Sharing

Collaboration Tools

Content Library

Full Text Search

Template Management

File Transfer

File Conversion

Version Control

Asset Library

Configurable Workflow

Filtering

Social Media Integration

Workflow Management

Video Support

Image Editing

Activity Dashboard

Reporting & Statistics

Asset Categorization

Multiple Format Support

Customizable Templates

Multimedia Support

Mobile App

Image Library

Multi-Language

Metadata Management

Customizable Branding

Reporting/Analytics

Monitoring

Drag & Drop

Tagging

Secure Data Storage

Third Party Integrations

Watermarking

Document Management

Search/Filter

Web browser (OS agnostic)

Windows 8

Windows 10

ResourceSpace is free software, so there's no annual software license fee regardless of the number of users.
TEAM CLOUD: from $364/month
BUSINESS CLOUD: from $791/month
ENTERPRISE CLOUD: from $1380 /month
ON-PREMISE: $537 /month
ON-PREMISE ENTERPRISE: $803/month

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

ResourceSpace

In Person

Live Online

Webinars

Documentation

Videos

DocStar Enterprise Content Management serves large and midsize businesses across all industries and provides tools to upload, store and share documents in a variety of formats. Cloud-based and on-premise versions of the software are available.


Users can capture and upload content using desktop computers, smartphones, tablets and multifunction printers, and the cloud-based version of the software allows users to upload content anywhere there is an internet connection. Supported file types include standard document formats such as .doc and PDF, as well as .wav, .jpg, .html and more.


DocStar helps users comply with document retention and records management policies. Other key features include version control, user-based permissions to control access to files and integrations with a variety of other software solutions.


Support is offered through an online portal, via email and over the phone. Software licenses and monthly subscription pricing is available.



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