# GoSquared Software Reviews, Demo & Pricing - 2026

> Review of GoSquared Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Source: https://www.softwareadvice.com/crm/gosquared-profile

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GoSquared

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Overview

[Reviews](https://www.softwareadvice.com/crm/gosquared-profile/reviews/)

# GoSquared 2026: Benefits, Features & Pricing

Wondering if GoSquared is right for your organization?

Our Email Marketing Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    

## Overview

GoSquared

4.9

[(27)](https://www.softwareadvice.com/crm/gosquared-profile/reviews/)

Pricing

Starting at $9.00 per month

### About GoSquared

Award-winning software for subscription businesses to manage the full lifecycle of their customers.

The platform offers advanced analytics and multi-channel messaging to better understand, segment and engage with customers.

It offers intuitive real-time web analytic dashboards to better understand web traffic for customer acquisition.

GoSquared also provides intelligent live chat software to capture more of that traffic to sign-ups.

Pricing is based on a monthly subscription and support is extended via live chat, email, phone and documentation.

Wondering if GoSquared is right for your organization?

Our Email Marketing Software selection experts can help you in 15 minutes or less.

## GoSquared User Interface

## Popular GoSquared Alternatives

Main Product

GoSquared

4.9

[(27)](https://www.softwareadvice.com/crm/gosquared-profile/reviews/)

Ratings Breakdown

-   4.74Ease of use
-   4.72Value for money
-   4.85Customer support
-   4.74Functionality

Pricing

Starting at $9.00 per month

Get Price

Alternative Product

[Bitrix24](https://www.softwareadvice.com/nonprofit/bitrix24-profile/)

4.2

[(996)](https://www.softwareadvice.com/nonprofit/bitrix24-profile/reviews/)

Ratings Breakdown

-   3.98Ease of use
-   4.16Value for money
-   3.97Customer support
-   4.28Functionality

Pricing

Starting at $69.00 per month

Get Price

Alternative Product

[EngageBay CRM](https://www.softwareadvice.com/crm/engagebay-profile/)

4.7

[(908)](https://www.softwareadvice.com/crm/engagebay-profile/reviews/)

Ratings Breakdown

-   4.54Ease of use
-   4.70Value for money
-   4.80Customer support
-   4.59Functionality

Pricing

Starting at $14.99 per month

Get Price

Alternative Product

[Zoho CRM](https://www.softwareadvice.com/crm/zoho-crm-profile/)

4.3

[(6978)](https://www.softwareadvice.com/crm/zoho-crm-profile/reviews/)

Ratings Breakdown

-   4.15Ease of use
-   4.29Value for money
-   4.08Customer support
-   4.27Functionality

Pricing

Starting at $14.00 per month

Get Price

Alternative Product

[Dynamics 365](https://www.softwareadvice.com/product/106335-Dynamics-365/)

4.4

[(5830)](https://www.softwareadvice.com/product/106335-Dynamics-365/reviews/)

Ratings Breakdown

-   4.11Ease of use
-   4.13Value for money
-   4.19Customer support
-   4.34Functionality

Pricing

Starting at $50.00 per month

Get Price

Alternative Product

[Act!](https://www.softwareadvice.com/crm/act-crm-profile/)

3.9

[(920)](https://www.softwareadvice.com/crm/act-crm-profile/reviews/)

Ratings Breakdown

-   3.90Ease of use
-   3.86Value for money
-   3.62Customer support
-   3.88Functionality

Pricing

Starting at $30.00 per month

Get Price

## GoSquared Pricing and Plans

Starting price: $9.00 per month

Free Trial

Free Version

Engage

$0.00

usage based

Plan includes:

-   Targeted Messaging
-   User Analytics

Web Analytics

$9.00

flat rate, per month

Plan includes:

-   Dashboard
-   Email Reports
-   Event Tracking
-   GDPR Compliant
-   Privacy Controls
-   Unlimited Data Retention
-   Unlimited Team Sharing
-   UTM Campaign Tracking

Live Chat for Sales

$29.00

flat rate, per month

Plan includes:

-   Attachments
-   Conversation Search
-   GDPR Compliant
-   Internal Notes
-   Knowledge Base Integration
-   Mobile Apps
-   Privacy Controls
-   Saved Replies
-   Team Inbox
-   Unlimited Data Retention

Read More

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## GoSquared Features

-   Popular features found in Email Marketing
    
    A/B Testing
    
    Autoresponders
    
    Campaign Analytics
    
    Campaign Scheduling
    
    CAN-SPAM Compliance
    
    Contact Management
    
    Customer Segmentation
    
    Email Tracking
    
    Event Triggered Actions
    
    Subscriber Management
    
    WYSIWYG Editor
    
-   More features of GoSquared
    
    API
    
    Campaign Management
    
    Canned Responses
    
    Customizable Branding
    
    Dashboard
    
    Email Marketing
    
    File Sharing
    
    Goal Setting/Tracking
    
    Interaction Tracking
    
    Internal Chat Integration
    
    Lead Management
    
    Lead Qualification
    
    Live Chat
    
    Marketing Automation
    
    Mobile Access
    
    Multiple Site Management
    
    Offline Form
    
    Pageview Tracking
    
    Proactive Chat
    
    Real-Time Analytics
    
    Real-time Consumer-facing Chat
    
    Referral Tracking
    
    Reporting/Analytics
    
    Segmentation
    
    Third-Party Integrations
    
    Time on Site Tracking
    
    Transcripts/Chat History
    
    User Interaction Tracking
    
    Website Analytics
    
    Website Visitor Tracking
    

## GoSquared Integrations

Mailchimp

Integration rated undefined from -1 review

Slack

Integration rated undefined from -1 review

Zapier

Integration rated undefined from -1 review

Zendesk Suite

Integration rated undefined from -1 review

## GoSquared User Reviews

Overall Rating

4.9

Ratings Breakdown

5

93%

4

4%

3

0%

2

4%

1

0%

Secondary Ratings

Ease of Use

4.7

Value for money

4.7

Customer support

4.9

Functionality

4.7

Jenefer T.

Verified reviewer

Internet

11-50 employees

Used daily for more than 2 years

Review source

Reviewed October 2017

Great product; great team... and our customers love GoSquared too!

5

Helps our customers understand how to get the most from the websites they create using our software and therefore makes our product work better and our customers happier.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

That it enables you to do something with your website analytics, not just see what the stats are. Smart Groups for automated reporting and targeted messaging is an especially cool feature. The team are awesome, very friendly and helpful to us and our customers. As a software provider ourselves, we only recommend tech that we think to be great, like GoSquared.

Cons:

It could be better geared for enterprise customers. (We provide GoSquared access to all our customers so that they can get the best from the websites they build using our tech.) Sometimes it could be easier to manage all of our customers' accounts simultaneously.

Read More

Charles T.

Verified reviewer

Internet

Used daily for more than 2 years

Review source

Reviewed April 2018

GoSquared are our go to platform for realtime people analytics and integration for our clietns.

5

Instead of us building a real-time analytics platform or having to customise and integrate something into our backend we have been able to use GS for a key feature-set as a value add for our clients with tight integration into Zapnito.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

4

Functionality

Pros:

Simplicity, performance and integration services. GoSquared also provide excellent and friendly support and services. GS provide great tools for learning more about customers and a simple interface with great dashboards and plug-ins. We recommend GS as an add-on to all our accounts.

Cons:

More white-label and multi-tenant features for enterprise clients. There are not alot of cons I can think of besides the above.

Read More

AE

Asger E.

Verified reviewer

Education Management

2-10 employees

Used daily for less than 6 months

Review source

Reviewed November 2020

Required to contact customer service to upgrade, but customer service does not exist...

2

negative

Ratings Breakdown

1

Ease of use

1

Value for money

1

Customer support

1

Functionality

Pros:

It doesn't matter what i like, because I can't use the software. After I paid, they require me to contact customer service to use the product. Customer service does not exist.

Cons:

The company itself builtin the greatest growth reduction they could, which is a requirement to contact their, non-existing, customer service to upgrade or even use the plan. This after you even pay, they will take away features from you until you contact their customer service, which AGAIN DOES NOT REPLY.

Read More

Sunil C.

Verified reviewer

Publishing

51-200 employees

Used daily for more than 2 years

Review source

Reviewed December 2018

Product Knowledge is everything! GoSquared delivers this!!!!!!

4

I have been able to link GoSquared from my website to my email marketing system. It has been able to change our business. I can now send emails to a selected group rather than to mass.

Ratings Breakdown

4

Ease of use

4

Value for money

5

Customer support

4

Functionality

Pros:

The software allows SMEs and larger corporations to build relationships with particular groups of individuals. I love how this integrates with Zapier. CSR have terrific product knowledge which makes even a novice find the product easy to navigate. If you want an easy CRM system that builds relationships with your clients; get yourself GoSquared.

Cons:

Improve its integrations with wordpress so we can link in more elements of personalisation.

Read More

Alejandro P.

Verified reviewer

Computer Software

11-50 employees

Used daily for more than 2 years

Review source

Reviewed March 2018

Works like a charm!

5

We got to know a ton of information about our users use of our platform: hourly usage, peak times, geographical info, most active pages, etc. As opposed to Google Analytics you can view a lot of detailed info in real time. If you enable and use the "People Analytics" you can pinpoint the behavior of specific users. Extremely useful!

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

GoSquared provides us with real time visitor analytics of our SaaS platform's usage. Setting it up is a breeze and you're able to view the results right away. We mostly use it for analytics but they have other great features that we have not explored yet.

Read More

Ash P.

Verified reviewer

Internet

Used daily for less than 12 months

Review source

Reviewed February 2018

A great tool, that we couldn't live without!

5

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

The dashboard is incredible. Everything I want to know about my analytics is there. The chat tool is also invaluable for us in converting leads and ensuring current customers are managed extremely well.

Cons:

It could be a tiny bit cheaper, but then they have to make money somehow! They've been kind enough to offer our community a deal on their subscription to help startups to get started with them. We think that's pretty cool!

Read More

ESEOSA I.

Verified reviewer

Information Technology and Services

51-200 employees

Used daily for less than 6 months

Review source

Reviewed July 2019

Great Product!

5

Overall, it worked for our company in the early stages of our user numbers, but at some point we outgrew it and had to look to other solutions. However, every new project that starts internally launches with Gsquared as their go-to tool for user insight.

Ratings Breakdown

5

Ease of use

5

Customer support

5

Functionality

Pros:

\- First off, ease of integration with 3rd-party tools such as Zapier is a big plus - Setup is not a big headache - Great for real-time analytics on site visitor activity - The live-chat feature works like a charm too

Cons:

\- I would say it is most ideal for small-to-medium scale operations and not so much for enterprise applications, so control expectations when adopting as you consider your scale of operations That's about it really, as long as you don't apply for the wrong scale of operations, you'll have a great time.

Read More

VR

Verified

Reviewer

Used daily for more than 2 years

Review source

Reviewed March 2018

Finally! Website analytics that make sense!

5

I actually enjoy monitoring my website analytics thanks to GoSquared!

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

GoSquared provides historical and real-time website analytics that are easy to understand and filter through. Their support team is super responsive and great to work with.

Cons:

Pricing can get a bit expensive, especially when you start turning on some of their newer features. While their quality of service is better than competitors, their pricing is much higher.

Read More

Jose Asdrubal M.

Verified reviewer

Internet

201-500 employees

Used daily for less than 12 months

Review source

Reviewed September 2018

All in one system

5

Ratings Breakdown

5

Ease of use

3

Value for money

5

Customer support

5

Functionality

Pros:

As a chat system, it works great, it allows you to contact clients back, once chat is closed, also allows supervisors to jump into the chat if help needed.

Cons:

None, that I can think, probably it is a little bit expensive.

Read More

LS

Louise S.

Verified reviewer

Used daily for less than 2 years

Review source

Reviewed February 2018

Easy to use and easy to master

5

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

The live chat (and app) and analytics that are easy to understand. I also like how you can drill down to the individual level for website visitors and see their user journey and profile information

Cons:

You can also track twitter followers at this stage but gosquared are super receptive to changes and updates base don user requirement

Read More

Showing 1 - 10 of 27 Reviews

[See All Reviews](https://www.softwareadvice.com/crm/gosquared-profile/reviews/)

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