DiscoverText

Podium

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Ratings & Reviews

Overall Rating

4.55 / 5 (109)

4.37 / 5 (131)

Ease-of-Use

4.0 / 5

4.5 / 5

Value for Money

4.5 / 5

4.0 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.5 / 5

4.5 / 5

Last Reviewed

November 27, 2019

May 22, 2020

Pros/Cons

  • Pros

  • It is easy to use. It is also fast in clustering and filtering data. I like the word cloud function which gives primary insights about your data.

  • The software is easy to use and navigate. Access to Twitter and Facebook is useful, but I found the ability to capture RSS feeds to be especially unique to the research I do.

  • Cons

  • DiscoverTest has a relatively steep learning curve, and therefore can be intimidating to new users. It is well worth your time though, as the features far outweigh the learning curve.

  • Depending on where you access DT, sometimes it gets a little bit slower. Also, make sure you export your data often, it won't keep it forever.

  • Pros

  • Podium is a top-notch company and I am so glad our company uses them. Their staff is outstanding and responds quickly and eagerly any time we have questions.

  • Mostly worked well and had pretty good interface with website for chat as well

  • Cons

  • Price is a bit steep for SMB, but well worth it if you maximize the value of your positive reviews.

  • We have had a few clients that were unable or unwilling to open the links. They were uncomfortable creating a log-in to send review. This could be user error as well, as others have had no problems.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

N/A

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

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Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots