They will walk me through anything. There are a few troubling spots in the customer interface.

Trust me when I say I scout out all the time and have yet to find something as good as or better. These guys are the best in the business and we have been very happy with them every step of the way.

Training takes too long. Customers complaint that class list is difficult to read as they are not alphabetical.

I like the interface and how clean it is to get to where you need to go. I also really enjoy the kiosk features.

We are super happy that we decided to switch to I Classpro. Great customer service and very open to suggestions on changes to help streamline functions.

So far the experience has been very positive. Again, it's easy to use and is a great asset to class organization, taking roll, recording future absences and utilizing notes.

I love that this product is constantly coming up with different updates and changes to make the software better and more user friendly.

What I like most is how effective it is to manage the records, content, among others, in a simple way. The appearance is very clean and attractive.

The cost is high for a small business like mine. The customer service is very good and that means a lot.

The lack of customization is frustrating. We have unique needs as an organization because we are a nonprofit serving underrepresented groups.

We have had great customer service. They always help out in a timely manner and are very friendly.

We love how easy it is to use. And when we do come across a difficulty or question, Iclass answers very quickly to help us solve it.

Missing some key features. It also has a lot of functions that no one knows how to use or what they are for.

Automation and comprehensive package for my school. The software is designed specifically for the needs of an education program, so it’s a perfect fit.

The ability to keep parents in the loop while sending certificates and track the children progress is awesome. Having the time clock, calendar, management tools for users is a huge plus.

Very easy to use for both employees and our customers. Love the ability for parents to change classes on their own.

It is user-friendly, and if there are any uncertainties, the customer service is great and very helpful.

To me  iClassPro is perfect for Great for class management. I also like how it is improving and adding features which is great.

It's fairly simple and clean to use. Mostly good customer interaction and they do a great job of communicating new features.

I hate that you have to use a keyword all the time to process reports. Should be able to have a selection during registration on how they heard about the program, excel spreadsheet for all reports.

I like the way it is integrated with the coaches roll sheets and skill charts. I also love that it is a live system that parents can enroll through from home.

The software is visually appealing, integrates nicely with my own website, and is easy to use.

We have loved all that it has to offer. We have been with 3 other companies in the past and this is by far the best priced, and has the greatest features.

I love that this database is online, and easily integrated into all my customers busy lives.

A real person will answer the phone and walk you through any issues quickly and as frequently as you need. This is super helpful as a new business.

It allows me to run efficiently and professionally. The cost is reasonable and the processing fees are good.

The product has a gazillion different features and loves to expand its offering into new industries. They give you access to everything via a robust API and good reporting.

As an enduser I appreciate a clean and easy interface. Easy payments and bookings and canceling.

My overall experience with this app is great. It’s is very user friendly.

Besides the horrible service they have not kept up with technology.

This experience may also be attributed to trying to schedule massages where schedule management is difficult.

It's disappointing on the whole, because I see it as a decent booking system with potential, if they kept up with the times and listened more to their users.

Integration with existing platforms was a little difficult, and getting others to try is has been hard as well.

The company is great, the people are helpful. The software is overpriced and clunky.

The inbuilt marketing functions are absolutely dire and Mindbody doesn't integrate with anything (it's not even on Zapier) so you'll struggle to build a great marketing machine using it.

I cut my losses and canceled the subscription very early after realizing how little help it was in my area.

I mainly used this through my iPad and there were some minor issues where it didn’t seem compatible with the iPad and I would have to navigate the site in a an odd way.

The interface was so old-school, and the customer service was absolutely terrible.

Mindbody is missing several key features such as double-booking options and the option for memberships is pretty difficult to use. MBO is very hard to train new people in using.

Very good experience with Mindbody, it helps me stay in shape and I love all dance classes. It always worked very well for me on my pc, for now I did not use it on another device.

My experience was $500 per month at two locations of nigthmares, frustration, and apologies for clients.

It's a great app when you gym has this kind app for the booking of their gym's class.

The only thing I don't like about this software is how hard it is to find all of your different studios' schedules.

Their staff team is also super helpful and they have many seminars and resources to help build your business.

This software is easy to install and has great customer support if you have questions. It simplifies booking appointments, adding inventory, taking payments and scheduling.

I haven't found any features that I don't like about Mindbody.

Absolutely love Mindbody and how easy they've made scheduling. I love that I can purchase class credits right from their site and I know what experience I am getting each time I log in.

Great for automation for business, also a good tool for user.

Generally I was very pleased in using this product. I haven't needed to use it in a little while.

I like the ease of use, and they were very supportive at start up and roll out.

It is a beautiful interface with lovely pictures and colors.

Each time we call up and try to speak with somebody to help us through something else that is not working correctly, we are given different information that causes more and more problems.

I have had trouble in the past managing my accounts. Since I need different logins for the studios that I visit, it can get a bit tricky.

It was great that our trainer was able to meet with us weekly to help us learn the system.

Really good customer service. Will give you discounts to get you to sign up.

It was the worst experience, afther that company, I had hired another that did the programming in 2 days and I was using it in 3 days at the 50% of the cost.

I took mine via zoom and it was very easy to enter and participate. This is inexpensive (even free if you choose) and you get to stay fit while having some fun.

US Dollar

iClassPro is a cloud-based business management solution for midsize and large studios with features such as class management, attendance management, staff scheduling and online payments.


iClassPro features class scheduling, which allows students to schedule their classes online. When a class booking is made, it reflects in trainers' calendars in real-time. The solution also features a mobile application for iOS devices where students can sign in and mark attendance. The app allows students to make online credit card payments for class fees and merchandise purchases. iClassPro features automated email and text messages which allow users to manage marketing campaigns and student communications.


The solution features website integration which allows users to add pre-formatted buttons to patent websites by pasting the HTML code in the website code. iClassPro is available on a monthly subscription basis that includes support via email and through online knowledge base and FAQs. Support via phone is available during business hours on weekdays.



LongDescription

Employee Management

Leave Tracking

Parent Portal

Enrollments/Onboarding

Electronic Payments

Payment Processing

Mobile Alerts

Time Tracking

Activity Tracking

Progress Tracking

Online Registration

Credit Card Processing

Skills Assessment

Transaction History

Wait List Management

Attendance Management

Attendance Tracking

Communication Management

Customer Accounts

Refund Management

Registration Management

Class Scheduling

Calendar Management

Activity Management

Attendee Tracking

Workstation Tracking

Scheduling

Self Service Portal

Onsite Registration

Contact Management

Self Check-in/Check-out

Student Management

Mobile Access

Online Payments

Skills Tracking

Membership Management

Marketing Automation

Client Portal

Real Time Notifications

Activity Dashboard

Alerts/Notifications

Class Registration

Online Booking

Reporting & Statistics

Class Management

Push Notifications

Event Management

Event Registration

Team Management

Billing & Invoicing

Event Calendar

Customizable Branding

Facility Scheduling

Reporting/Analytics

Online Punch Card

Contact Database

Progress Reports

Employee Scheduling

Online Time Clock

Payroll Management

Client Management

Staff Management

Point of Sale (POS)

Member Management

Multiple User Accounts

Inventory Management

Web browser (OS agnostic)

iClassPro offers a free trial for 30 days, after which the software is available at $129 per month per location.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

iClassPro

In Person

Live Online

Webinars

Documentation

Videos

Mindbody is a cloud-based club management and appointment scheduling solution designed for the needs of small to midsize businesses. The product is primarily used by gyms, fitness and personal training centers, salons, spas and massage centers, wellness centers, dance schools and yoga studios.


Mindbody offers features such as scheduling with wait list management, appointment booking through Facebook, automated scheduling of email and texts and online bookings. Memberships can be managed through MINDBODY as well.


Mindbody also features a toolset for marketing management. With Mindbody, notifications and alerts can be set up for customers, targeted marketing campaigns can be launched and marketing reports can be generated and assessed.


Mindbody also offers staff management features, which include check-in and check-out management, role-based permissions, payroll management and calendar integration.


Mindbody offers custom API access that enables third-party developers to integrate their platforms with the solution. The product offers a marketplace for applications that can be integrated with Mindbody, such as Spafinder Wellness 365, Xero, Perkville, RelateLOOP, Zcubator and WaiverKing.



Treatment Planning

Purchase Order Management

Barcode/Ticket Scanning

Practice Management

Real-time Scheduling

Booth Rental Management

Fitness Plan

Customizable Reports

Document Storage

Dues Management

Access Controls/Permissions

HIPAA Compliant

SMS Messaging

For Salons and Spas

Referral Tracking

Contract/License Management

Task Scheduling

Financial Management

Secure Login

Client Database

Group Scheduling

Confirmation/Reminders

Reservations Management

Customer Database

Recurring Appointments

Gift Card Management

Payroll & Commissions

Room Booking

Costume Management

eCommerce Management

Template Management

Data Import/Export

Promotions Management

Assessment Management

Email Templates

Multi-Location

Booking Notes

Booking Management

EMR/EHR

Email Marketing

Rate Management

Sales Reports

Inventory Tracking

Capacity Management

Membership Renewals

Resource Scheduling

Credit Card Management

Event Scheduling

Social Media Integration

Email Reminders

Email Management

Website Integration

Client Profiles

Reminders

Starter $159: Manage your studio with the foundational tools you need to run your business, and the flexibility to add additional products as you grow. 
Accelerate $279: Build client relationships with elegant email campaigns and smart contact lists, and gain a deeper understanding of your business with comprehensive reporting. 
Ultimate $499: Take your business to the next level with unlimited automated email and text marketing, as well as customer feedback and referral tools. 
Ultimate Plus $699: Get the full power of Mindbody in one package, plus real-time KPI dashboards and a custom mobile app as unique as your brand. 

iClassPro vs Mindbody

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