A little less than a year ago we switched to another program as they offered a little bit of a cheaper price. Biggest mistake we have ever made.

We have cut down on reminder phone calls and no-shows due to this software.

Overall I really like Lighthouse, I have patients mention all the time how helpful and necessary the reminders are.

After many persistent calls from a Lighthouse 360 rep we gave it a try, I really love many of the features they have that others don’t have.

Over all mostly helpful at the time we started, then less effective in preventing cancellations. Too many limitations on wording of messages.

My overall experience with Lighthouse 360 has been very positive. I would definitely recommend it to any dental office.

Ease of confirming appointments is good; recall management is good; customizing reminder frequency is good.

I love that i do not have to confirm appointments anymore. The software is so simple and user friendly.

Easy to use and anytime I have a questions they are always quick to help get it resolved.

We liked the ability to easily reach out to our patients individually or with a large scale email blast.

So easy to implement into our practice. Very easy to navigate... makes our jobs so much easier so we can focus on other tasks.

Very poor customer service, long hold time when you call for questions, for last 2 month they have had a problem sending Emails to patients, and they have not fixed the issue as of now.

I like all of the features of Lighthouse 360. It is very user friendly.

Intra office messaging wasn’t really something we used or needed and I felt this feature distracted my employees more than it benefited them.

The features that our office likes most about Lighthouse is the ability to send out  last minute appointment availability when there is a cancellation in our schedule.

Customer service is amazing unlike what we experienced with our last software.

Mail blast software is too cumbersome and does not have features to cancel an blast when it is not working. Customer service once I reported the problem was dismal, rude and uncaring.

Easy to use, user-friendly patient communication platform.

I really like that this software is easy to navigate. Things are pretty straight forward and self explanatory.

Templates are too restrictive. The worst failure is when I needed them the most which is when I needed them to help me contact patients about important, life-saving  messages about the Corona Virus.

The whole purpose we pay for this service is to be able to use it to connect with patients and giving patients in 2019 the option to opt out is annoying when I cannot contact them.

I love how easy it was to integrate Lighthouse into our existing software, and how simple and easy it is to use.

Although very convenient to use, there are still errors in regards to whether an appointment has been properly confirmed or not. Sometimes it says confirmed and it has not been).

So many other email blast services worked for others, LightHouse FAILED big time.

Lighthouse 360 is good for what it is (patient communication software). Great for texting with patients and setting up a reminder system.

Great price and no contract with the company like others.

There were not even apologetic about it and did not provide responses to my concerns other than a generic we are aware of it and working on it. I has  been a week and half and no response.

The quality of the radiography was archaic. My staff was angry, I was angry.

I have a lot of recommendations, but I ultimately like this product a lot.

We have problems with software's for weeks now and no response from Tab 32 for emails, messages. I have three other clinics and thinking to switch out from Tab32 due to poor customer service.

Compared to other cloud base PMS it’s simpler and easy to use. Customer support is very good and they are always improving.

It is very simple to use and tech support is awesome. I use their product daily and love it.

Very intuitive and runs on low data speed also. The customer service is the best and always helpful.

I haven't found anything to date that I dislike. We are working out the links.

I can access patient charts and xrays from home or while traveling is fantastic. Also, I am big fan of their integrated hellopatient system within EHR itself.

It requires a lot of clicking. We arelocated on east cost & they are on west, so time difference is an issue when we need trouble shooting.

It is great to have everything in one place and to be able to access everything remotely. The software is intuitive and comprehensive.

The software is easy to use and comprehensive. Also  The team is very helpful.

No updated given, bad customer support as it takes way too long to get back to you. There are way too many steps to do simple tasks.

All features that we required for the daily functionality are present. Easy to learn for new hires without previous PMS experience.

I love absolutely everything about this software.

Its just amazing and everything is in one place.

I don't have to be tied to the office with office functions. They are constantly upgrading and improving their already great product.

The Cloud Based function was the best aspect of this program. The new practice discount is very helpful.

The concept of all things integrate d and cloud based is great.

Onboarding was traumatic - as it would be with any change of this magnitude.

I think it has potential to be much better. I hope that this company lasts because I really don't want to have to transition my charts again.

It's a simple layout and easy to navigate between pages. Hello Patient works great and the patients love  it.

So far ahead of the competition and so simple and easy to use. I opened my practice and never regretted the decision of getting TAB32.

Had I known this information early on , I would have saved a lot of time and money. I spent a decent amout of money on the migration only to have the the main components not migrate.

I have used Tab32 for 3.5 years now and I have seen the amazing changes and growth they have accomplished. They have been so easy to work and communicate with.

Some features take multiple steps to perform and can be difficult to manage in a busy dental practice. Overall I see the the potential to be a great product.

US Dollar

Lighthouse 360 is a dental management software designed to help dental practices streamline appointment scheduling and patient communication processes. It provides two-way texting functionality, allowing managers to communicate with patients in virtual waiting rooms using pre-built messages.

Administrators can manage drafted, sent or scheduled marketing emails and track campaign performances on a unified interface. Lighthouse 360 enables teams to send automated reminders for upcoming appointments and recommended treatment plans. Additionally, medical practitioners can track message history, collect online payments and manage patient reviews.

Lighthouse 360 lets businesses integrate the system with several third-party applications such as ABELDent, XLDent, PerioVision, Dentisoft, EasyDental and more. Pricing is available on request and support is extended via phone and email.


LongDescription

Patient Records Management

Electronic Payments

SMS Messaging

Confirmation/Reminders

Communication Management

Calendar Management

Scheduling

Booking Management

Activity Dashboard

Reminders

Automated Scheduling

Appointment Management

Client Management

Third-Party Integrations

Live Chat

Messaging

Patient Engagement

Contact Lighthouse PMG for pricing details. 

Email/Help Desk

Phone Support

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Lighthouse 360

Live Online

Headquartered in Sacramento, California, tab32 is the industry's #1 technology platform for patient-first cloud dental electronic health record software (Dental EHR), Dental Practice Management System (Dental PMS), and Open Data WarehousingTM. Providers use tab32 to track 9.3 million appointments, 7.3 million patients, and 100+ million radiology xrays, with 1+ million monthly patient engagements and $375 million of annual revenues flowing through the platform. The all-in-one cloud platform delivers comprehensive and engaging patient experiences through the entire value-chain of care, allowing dental practices to achieve long-term sustainable growth and profitability. With a leadership team of former researchers, data scientists, and engineers from University of California, tab32 has pioneered many first-to-market innovations such as integrated texting, VoIP, e-forms, mobile payments, cloud imaging, and a Standard Model for open data sharing in dental.



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