Play Digital Signage vs truDigital

RATING:

4.79

(252)

Play Digital Signage has 252 reviews and a rating of 4.79 / 5 stars vs truDigital which has 352 reviews and a rating of 4.43 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.79 / 5 (252)
4.43 / 5 (352)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
February 3, 2023
January 4, 2023
Pros/Cons
  • Pros

  • The software is versatile and users pick up the management quickly. Pricing is very competitive and support has always been responsive.
  • I'm big on systems being intuitive and not requiring tutorials for basic functionality. I like to jump right in and if I get frustrated, ask for help or look for something better.
  • Cons

  • Some devices do not allow opening a web console but this is a limitation of the device rather than the signage software.
  • I only had a problem with one screen that didn't update contents but I reinstalled it and the problem was solved (I guess there was a wifi connection issue, nothing to do with the software).
  • Pros

  • The cost is low for implementing a digital signage solution. The support and service has been very good.
  • I love how easy this product is to use. They have fantastic features and makes running multiple screens in multiple locations easy.
  • Cons

  • The text and screen background for slides does take some graphic knowledge and for the inexperienced can be a very confusing.
  • The manner in which items are uploaded and templates are selected can be confusing to the user.
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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