Freshdesk vs Verizon Connect

Freshdesk has 2222 reviews and a rating of 4.50 / 5 vs Verizon Connect which has 666 reviews and a rating of 3.26 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Product Overview

Freshdesk

Verizon Connect

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.50 / 5 (2,222)

3.26 / 5 (666)

Ease-of-Use

4.5 / 5

3.5 / 5

Value for Money

4.5 / 5

3.0 / 5

Customer Support

4.5 / 5

3.0 / 5

Functionality

4.5 / 5

3.5 / 5

Last Review Written

January 14, 2021

January 11, 2021

Pros/Cons

Pros
This is an amazing app! I Love this app. so much. I can easily work anytime anywhere just using my mobile phone.
very easy to use. Support was very responsive to questions.

Cons
The only thing I would change is the interface seems a little dated. With that its still easy to use and accessible
I think the price is right but it is a little too high if you add some features.

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Pros
What I like the most about this software is that it is so user friendly. Love the fact that I can locate a technician at any time.
Easy access, Technical support is amazing ..and the follow -up from the staff is spectacular

Cons
Software is fine but customer service is TERRIBLE!!!!!!!
Software is good the service not so much I had to call about getting a new unit about 4 weeks until they finally got back to me

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Pricing

Pricing Range

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Product Demo & Screenshots

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Advisor Recommendations & User Awards

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Pricing Guide

2020 Field Service Software Pricing Guide

Learn about the key aspects of accurate software pricing before you make your purchase decision.

Pricing models & ranges
Unexpected costs
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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

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Freshdesk vs Verizon Connect