Detrack vs Whip Around

RATING:

4.9

(35)

Detrack has 35 reviews and a rating of 4.86 / 5 stars vs Whip Around which has 573 reviews and a rating of 4.78 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.9 (35)
4.8 (573)
Ease-of-Use
5 / 5
5 / 5
Value for Money
5 / 5
4.5 / 5
Customer Support
5 / 5
5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
May 1, 2024
April 9, 2024
Pros/Cons
  • Pros

  • I needed to integrate it with an existing process and needed a few unusual features, like the ability to import a list of notification emails per delivery site.
  • Easy to set up and use for both the route planner and the delivery drivers. All the functions work perfectly and seamlessly.
  • Cons

  • Having to use another app (Elastic Route) can be a bit painful, and creates some challenges when orders change.
  • Currently haven't found anything that i dislike about this software.
Read all user reviews
  • Pros

  • Ease of use and functionality are the top things we love about Whip Around.
  • Rapid customer support responses. Ease of updating our vehicle/driver information on our account.
  • Cons

  • Also hate that it keeps forgetting my settings. It seems to get fixed and then one day its back to the old settings, frustrating to have to go back to fix it.
  • I hate that I didn't know this product was out here before now.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
N/A
N/A
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2022

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2023

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20 Recommendations
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos