Limitation with API integration and automatic data updates.

Modern look, ability to progress our company smoothly from paper-based to electronic. Customizable forms are amazing.

As a software integrator and developer, we loved that Alayacare (compared to other home care softwares) had a rich and maturing API.

During COVID our scheduling has been changing so much and we have been forced to change schedules every week.

The downside to this software being web based, if there's an issue with the web, there can be a lag, but this is very rare.

The drag-and-drop scheduling is great as well. Our new scheduler picked up on the system after 30 minutes of training on his very first day, and was able to start helping out our team right away.

Core functions were glitchy. Schedules built out would disappear.

Uncomfortable technical support and unhelpful administration. No innovation and no review for ongoing issues.

It is difficult to view the overall staffing. Rolling data up into sub-programs and programs.

Customer service is quick to respond and acknowledge the problem. There are days we like it better than other others.

Find it very user friendly, has a lot of useful categories and tabs that we can usually find a great option to utilize. There's been great updates and releases and some helpful webinars.

It requires alot of manual work and a cheat sheet during payroll. In addition, holiday hours are calculated in with the overtime hours which should not be the case in our region.

Poor design on dropdown menus. Unable to read items in dropdown menus.

It creates a problem when transferring shifts from Unapproved visits to the schedule.

Using it out in the field is pretty simple, being able to put a note in, chart a wound care or vital signs are all very easy and straight forward. As well as most of the forms I've used so far.

Simple work flows, Easy of use, customer support, proactive team always looking to improve and eclipsed product.

The software is constantly improving and has many features that can help ease reporting, administration, and scheduling. Great date exploration tool to be able to build custom reports.

The thing I love about Alayacare is the Data exploration options. It gives you any type of information you may need to help determine service capacity.

The design is clear, patient's charts are easy to navigate. I like the Sticky Notes section so that team members can leave notes for each other that isn't part of the official medical chart.

WE ARE HAPPY AS AN AGENCY WITH HOSPICE TOOLS. THE SUPPORT STAFF GET BACK TO US QUICKLY, THEY RETURN CALLS AND REALLY DO A GREAT JOB OF DOING THEIR BEST TO CUSTOMIZE OUR PROGRAM.

Also they have great security measures to protect your account as well as customer service.

I also dislike some of the formatting on different forms (ie: some boxes for narrative responses are too small to read the entire response).

I have had trouble uploading pictures to a patient's chart (e.g. a photo of a patient's advanced directive) and usually have to sent to medical records team for them to upload it themselves.

Excellent EMR that follows regulations and is customizable.

I love the functionality and simplicity of this software. Charting can be done in a timely manner and encompasses all areas.

The closest i had ever come to using anything techy was IV pumps and CBG machines. With that said this system is quite user friendly even for a person like myself.

An excellent addition to be able to access needed information any time and any where.

Its ease to use and makes comfort to the user,anald attractive feature of real time claiming status but easpecially make perfect fast accurate data ,and makes to our comfort zone.

Cherish as a company was thrilled with our experience. As well our CHAP surveyor told us that she has never seen such a user friendly software.

The only frustrations I have experienced are related to product development, such as document uploading failing because of a programming glitch.

Having been a user since its initial rollout, I appreciate how responsive the development team has been to user suggestions and growing needs.

I have yet to come across anything I am disappointed with.

I have had an overall wonderful experience with Hospice Tools.

I have used many softwares over the course of my 25 year career, but Hospice Tools has been the most efficient, user friendly and easy to access system I have ever used.

Allows collaboration between Employees with ease. Helps me maintain my PTO and hours worked.

Ease of use, customer service is great if an issue arises, navigation of the documents is easy. HIS reporting is made easy.

It is easy to access and it makes my life easy. In my practice, we have lot of charting but the way the palliative consultation note has been made, it is very straight forward and easy to chart.

IDG updates are hard to track, as the clinicians are not able to enter their own information on the patients.

I haven't noticed anything that I don't like. Hospice tools is a life saver.

I am unable to give any negative feedback about this system as it performs exactly the way and what i use it for everyday.

Hospice tools is easy to use and navigate to desired points within a patient’s record or even for timekeeping.

Everything i need to do makes absolute sense to me. When looking for information i am typically with a family or a patient and love that things are labeled for what they are.

Easy to update the facesheet and teams as needed, and sticky notes is a great way to ensure all staff are aware of information they might need to attend to on call needs.

Information is not under some obscure tab, which allows me to find the information i am be  looking for quickly and with ease.

As a Medical Records user, I like having the ability to upload a document from cloud storage, as well as my computer.

In Timekeeper, it is difficult that you cant put in an exact name to find a patient quickly. Also when inputting time stamps, it often changes AM  to PM (or vice versa) incorrectly.

I like that it is easy to use, the cost is good, the billing is great, and the ticket responses are timely.

Very easy to learn and use. User friendly and applicable.

It's helpful that I can click on a patient's address and it automatically opens the Maps app in my phone and I can be off in a jiffy.

Very ease to use and great support and reasonable price.

US Dollar

AlayaCare is a cloud-based home health care platform for midsize to enterprise-level home care agencies and providers. Features include clinical documentation, back-office functionality, remote patient monitoring, client and family portals, and mobile care worker functionality. The solution supports non-medical, therapy, nursing, and personal aide for companies in Canada, United States, and worldwide.


Clinics can create custom forms to meet their specialty requirements. The family portal feature keeps families connected and allows patients to video conference with their family doctor. 


AlayaCare is a HIPAA-compliant solution that stores entire patient medical records and clinical data in an encrypted cloud storage space. Both medical professionals and patients can access AlayaCare on their mobile phones and tablets via the mobile app to view schedules and appointments, reschedule bookings, communicate, route details, and more.



LongDescription

Patient Records Management

Employee Management

For Non-Medical Care

Status Tracking

Mobile Alerts

Customizable Reports

Document Storage

Activity Tracking

HIPAA Compliant

Charting

Progress Tracking

Real Time Monitoring

Referral Tracking

Task Scheduling

Electronic Signature

Invoice Management

Time Tracking by Client

Communication Management

Customer Database

Care Plan Management

Calendar Management

Scheduling

Clock In/Out

Assessment Management

Multi-Location

Mobile Access

Planning Tools

Compliance Management

Real Time Data

Historical Reporting

Client Portal

Real-Time Notifications

Forms Management

Workflow Management

Insurance Management

Activity Dashboard

Reporting & Statistics

Reminders

Automated Scheduling

Job Scheduling

Billing & Invoicing

Audit Management

Real Time Reporting

Progress Reports

Monitoring

Claims Management

Remote Access/Control

Payroll Management

Appointment Management

Records Management

Client Management

Caregiver Scheduling

Employee Portal

Third-Party Integrations

Task Management

Document Management

Home Health Care Management

Self Service Portal

Appointment Scheduling

For Medical Purposes

Two-Way Audio & Video

Secure Messaging

Confirmation/Reminders

EHR-Agnostic

Telemedicine

Care Summaries

One-to-One Messaging

Bill Payment

Alerts/Notifications

Medical Billing

Customizable Branding

Video Consultations

Intake Management

Customizable Forms

Live Chat

Mac OS

Web browser (OS agnostic)

Contact AlayaCare for detailed pricing information.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

AlayaCare

In Person

Live Online

Webinars

Documentation

Videos

The Hospice EMR Built for Teams Like Yours!

Hospice Tools EMR is one of the only EMRS to be awarded the CHAP VERIFIED seal!

Hospice Tools helps teams like yours succeed by delivering a complete hospice software solution built from the ground up for hospice. 

The Hospice Tools CHAP VERIFIED EMR helps hospice clinicians chart easier and with better compliance with super-intuitive customizable forms and workflows built for hospice! 

Your team can chart anywhere with our mobile apps for tablet and smartphone, iOS & Android. 

Our built-in library of hospice & palliative forms deliver patient history in the document while charting to cut down on charting time and delivering the compliance tools you need. 

Our 360 dashboard & reporting page track virtually every metric and help your teams stay on track with clinical compliance and smooth operations.

Hospice Tools IDG Dashboard & IDG Agenda sheet cuts down on days of wasted prep and extra data entry, improves compliance, streamlines care, and cuts IDG time in half the time. 

With the click of a button - even from the mobile app - bulk dashboard eSign all your IDG updates, meds, orders & more! Upload paper docs right into the right section of the chart and track the in reports! 

Our 360 dashboard & reports page makes it easy to stay on top of all your hospice metrics and requirements.  

Our built-in timesheets track mileage, visits, on-call, and more.  AutoBuild your timesheets with auto-flow from our eDocs EMR so completing timesheets is virtually automatic and demands document completion & compliance! 

Our eBilling software makes sure your agency gets paid more, faster! Our RCM tools & services optimize your claims and include, transparent dashboards, real-time Medicare status updates, Medicaid Room & Board NH Payable, Denials& Appeals tracking, NOE Dashboard, organizes your AR/AP, and more!

Over $1 Billion in Hospice Billing!



User Management

Bereavement Management

Patient Intake

Collaboration Tools

Medication History

EMR/EHR

E-Prescribing

Volunteer Management

Built-In Database

Facility Scheduling

Quality Assurance

Price per user includes Hospice Tools eDocs EMR & TimeKeeper Timesheets web and mobile apps. eBilling DIY tool or eBilling HT pro service priced separately.  

Custom price proposal available for per user and billing tools & varies based on users, affiliations, & billing tool requirements

AlayaCare vs Hospice Tools

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