CareSmartz360 vs Alora Home Health

RATING:

4.7

(138)

CareSmartz360 has 138 reviews and a rating of 4.74 / 5 stars vs Alora Home Health which has 144 reviews and a rating of 4.59 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.7 (138)
4.6 (144)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
June 13, 2024
May 28, 2024
Pros/Cons
  • Pros

  • I love that fact this software is user friendly and easy to navigate. The customer service staff are so helpful and fast with solving issues.
  • It’s easy to use and user friendly. I like all the features.
  • Cons

  • Some difficulty navigating Library but otherwise.
  • Simple things can quickly become difficult. A billing error can take 10-15 minutes to fix and it includes a lengthy process.
Read all user reviews
  • Pros

  • I like the ease of access and simplified integration that the platform uses.
  • This is a user friendly home health system. Ease of use and requires no extra talent and can keep you safe and healthy.
  • Cons

  • Too many tabs to use and can become confusing where to navigate. There is not anything in written form for us to refer to when we have questions.
  • The biggest issue up to this point is that the system seems to crash a lot when I have entered and completed a 485 then go to print.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
N/A
Product Screenshot
Explore product images
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2020

N/A
Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

8 Recommendations
52 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos