I love that fact this software is user friendly and easy to navigate. The customer service staff are so helpful and fast with solving issues.

It’s easy to use and user friendly. I like all the features.

Live Help whenever I needed with quick response. Caresmart team was always following up making sure all of my concerns were resolved very friendly and polite.

Some difficulty navigating Library but otherwise.

Simple things can quickly become difficult. A billing error can take 10-15 minutes to fix and it includes a lengthy process.

Because there is so much room for customization, I found it overwhelming and difficult to determine which options would imperative and which were insignificant in the scheme of scheduling.

Overall it is great, better than our previous two.

Our overall experience has been outstanding. The software runs smoothly and when we do need help our customer service has been excellent.

Best and easy to use  tool for private and home care agencies management.

So far my experience has been great. My trainer Bhanu Singh is the best.

Super helpful customer service that is always available when needed. Our representative always checks up on us to see if any questions or help is needed.

Amazing Support with Learning and Integration.

We are very happy with our choice in purchasing Caresmartz360. They have been very prompt in responses and customer service.

The ability to watch webinars and see how things work is so helpful. We are so far please with our choice to go with CareSmartz360.

We are able to integrate Client assessments, Employee profiles, scheduling, HR/Compliance items, billing, payroll, and more in one cohesive system. Its interface is very user friendly.

Exceptional Customer Service and user friendly application.

The team is very cooperative, professional and friendly. They are genuine in their commitment to help Small business like us succeed and thrive.

Mobile friendly, easy to navigate, multiple users and more.

The product is very easy to use, I love the dashboards it allows me to have a snapshot of business without having to dig.

This literally is a good product and as a Home Care provider,  this was an easy solution in managing the daily operations of my business.

It is also incredibly difficult to get our staff signed in for the first time, and has taken a team of 3 people at times. This is not only time consuming, but frustrating for office and field staff.

I worked with [SENSITIVE CONTENT HIDDEN] and she is always very helpful and available to help when we need help. Thank you for all your support.

So far, I would highly recommend this software because I am very happy with it.

I like the caregiver application feature, lead management, the opportunity to add training and the EVV system. Also the opportunity to change and add menu functions.

The customer service has been outstanding. The program has saved us time, so that we can focus on the client rather than data entry.

CareSmartz360 makes billing and invoicing much faster and easier since it integrates with Quickbooks online. It also has made payroll run smoother and faster.

Customer training is best, onboarding staff is very helpful and supportive.

When we have urgent questions on an evening or weekend (which happens almost weekly,) we have to wait until the next business day for a response, which is just unacceptable in this industry.

The onboarding is priceless and very much appreciative. The one hour training goes so fast and she's an excellent trainer.

Like I said the support team is great and walked me through the whole process even help with the setup of the employee and client data base.

Customer Service is key to the success of any business. Caresmartz360 not only offers EXCELLENT Software.

This software was easy to navigate even for a novice like me. I am not technologically minded, but this allows for ease of transitioning from one application to the next.

The software is extremely user friendly for the administrator and the caregivers too. Also easy to integrate with Intuit Payroll Online making billing and payroll so much simpler.

Best part of utilizing CareSmartz is the customer service. Quick response time and good follow-up is critical for our company and our account specialist is fantastic.

This is by far the best home health care system I have used and compared with others which are available. Best for the value of money period.

There are some tasks that you can do a number of different ways. Sometimes that is confusing.

I loved how the software is designed for you to access it from anywhere. It is very compatible with tablets, computer and smart phones.

Getting used to the new features. It's hard sometimes to try to navigate your way since there's not enough shortcut keys.

What Embrace has enjoyed the most about Caresmartz360 is that it is a mostly one-stop-shop.

The technical support team is extremely responsive. When I have a question of a function or potential issue, their response is timely (Usually under 5 minutes- IMPRESSIVE!!).

We had excellent experience  on the software from all of our staff.

The design is clear, patient's charts are easy to navigate. I like the Sticky Notes section so that team members can leave notes for each other that isn't part of the official medical chart.

WE ARE HAPPY AS AN AGENCY WITH HOSPICE TOOLS. THE SUPPORT STAFF GET BACK TO US QUICKLY, THEY RETURN CALLS AND REALLY DO A GREAT JOB OF DOING THEIR BEST TO CUSTOMIZE OUR PROGRAM.

Also they have great security measures to protect your account as well as customer service.

I also dislike some of the formatting on different forms (ie: some boxes for narrative responses are too small to read the entire response).

I have had trouble uploading pictures to a patient's chart (e.g. a photo of a patient's advanced directive) and usually have to sent to medical records team for them to upload it themselves.

Excellent EMR that follows regulations and is customizable.

I love the functionality and simplicity of this software. Charting can be done in a timely manner and encompasses all areas.

The closest i had ever come to using anything techy was IV pumps and CBG machines. With that said this system is quite user friendly even for a person like myself.

An excellent addition to be able to access needed information any time and any where.

Its ease to use and makes comfort to the user,anald attractive feature of real time claiming status but easpecially make perfect fast accurate data ,and makes to our comfort zone.

Cherish as a company was thrilled with our experience. As well our CHAP surveyor told us that she has never seen such a user friendly software.

The only frustrations I have experienced are related to product development, such as document uploading failing because of a programming glitch.

Having been a user since its initial rollout, I appreciate how responsive the development team has been to user suggestions and growing needs.

I have yet to come across anything I am disappointed with.

I have had an overall wonderful experience with Hospice Tools.

I have used many softwares over the course of my 25 year career, but Hospice Tools has been the most efficient, user friendly and easy to access system I have ever used.

Allows collaboration between Employees with ease. Helps me maintain my PTO and hours worked.

Ease of use, customer service is great if an issue arises, navigation of the documents is easy. HIS reporting is made easy.

It is easy to access and it makes my life easy. In my practice, we have lot of charting but the way the palliative consultation note has been made, it is very straight forward and easy to chart.

IDG updates are hard to track, as the clinicians are not able to enter their own information on the patients.

I haven't noticed anything that I don't like. Hospice tools is a life saver.

I am unable to give any negative feedback about this system as it performs exactly the way and what i use it for everyday.

Hospice tools is easy to use and navigate to desired points within a patient’s record or even for timekeeping.

Everything i need to do makes absolute sense to me. When looking for information i am typically with a family or a patient and love that things are labeled for what they are.

Easy to update the facesheet and teams as needed, and sticky notes is a great way to ensure all staff are aware of information they might need to attend to on call needs.

Information is not under some obscure tab, which allows me to find the information i am be  looking for quickly and with ease.

As a Medical Records user, I like having the ability to upload a document from cloud storage, as well as my computer.

In Timekeeper, it is difficult that you cant put in an exact name to find a patient quickly. Also when inputting time stamps, it often changes AM  to PM (or vice versa) incorrectly.

I like that it is easy to use, the cost is good, the billing is great, and the ticket responses are timely.

Very easy to learn and use. User friendly and applicable.

It's helpful that I can click on a patient's address and it automatically opens the Maps app in my phone and I can be off in a jiffy.

Very ease to use and great support and reasonable price.

US Dollar

CareSmartz360 is the trusted all-in-one home care management and EVV solution for agencies of all sizes.

With its comprehensive features, such as point-of-care documentation, scheduling, electronic visit verification, multi-payer billing, custom forms, personalized reports, caregiver training and retention, and more, CareSmartz360 makes it easy to streamline operations and ensure compliance with regulatory requirements.

Easily schedule caregiver visits, and stay up-to-date with clock-ins and late shifts with real-time alerts to office staff. Plus, the software lets you track caregiver locations precisely during shifts, ensuring they're where they need to be.

Caregivers can also create ad hoc schedules while on the go, providing flexibility and convenience for caregivers and clients.

Their user-friendly interface, caregiver and client portals, and mobile apps for office staff and caregivers make managing your home care business even more effortless by making important information available at your fingertips.

CareSmartz360 is known for its award-winning support and easy migration, which makes the transition to the software seamless for agencies. The software also offers integrations with industry-leading partners to provide even more value to its users.

Whether you're a small agency or a large enterprise, CareSmartz360 has the solutions to provide high-quality patient care while streamlining your operations.

LongDescription

Employee Management

For Non-Medical Care

Status Tracking

Mobile Alerts

Customizable Reports

Document Storage

Activity Tracking

HIPAA Compliant

Progress Tracking

Real Time Monitoring

Task Scheduling

Invoice Management

Time Tracking by Client

Communication Management

Care Plan Management

Calendar Management

Scheduling

Clock In/Out

Assessment Management

Multi-Location

Mobile Access

Compliance Management

Historical Reporting

Client Portal

Real-Time Notifications

Workflow Management

Insurance Management

Activity Dashboard

Reporting & Statistics

Reminders

Automated Scheduling

Job Scheduling

Billing & Invoicing

Real Time Reporting

Progress Reports

Monitoring

Claims Management

Remote Access/Control

Payroll Management

Appointment Management

Client Management

Caregiver Scheduling

Employee Portal

Third-Party Integrations

Task Management

Live Chat

Real Time Data

Home Health Care Management

User Management

Data Synchronization

Dashboard Creation

Forms Management

Alerts/Notifications

Chat/Messaging

Customizable Forms

Quality Assurance

Mac OS

Web browser (OS agnostic)

Windows 10

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

CareSmartz360

In Person

Live Online

Webinars

Documentation

Videos

The Hospice EMR Built for Teams Like Yours!

Hospice Tools EMR is one of the only EMRS to be awarded the CHAP VERIFIED seal!

Hospice Tools helps teams like yours succeed by delivering a complete hospice software solution built from the ground up for hospice. 

The Hospice Tools CHAP VERIFIED EMR helps hospice clinicians chart easier and with better compliance with super-intuitive customizable forms and workflows built for hospice! 

Your team can chart anywhere with our mobile apps for tablet and smartphone, iOS & Android. 

Our built-in library of hospice & palliative forms deliver patient history in the document while charting to cut down on charting time and delivering the compliance tools you need. 

Our 360 dashboard & reporting page track virtually every metric and help your teams stay on track with clinical compliance and smooth operations.

Hospice Tools IDG Dashboard & IDG Agenda sheet cuts down on days of wasted prep and extra data entry, improves compliance, streamlines care, and cuts IDG time in half the time. 

With the click of a button - even from the mobile app - bulk dashboard eSign all your IDG updates, meds, orders & more! Upload paper docs right into the right section of the chart and track the in reports! 

Our 360 dashboard & reports page makes it easy to stay on top of all your hospice metrics and requirements.  

Our built-in timesheets track mileage, visits, on-call, and more.  AutoBuild your timesheets with auto-flow from our eDocs EMR so completing timesheets is virtually automatic and demands document completion & compliance! 

Our eBilling software makes sure your agency gets paid more, faster! Our RCM tools & services optimize your claims and include, transparent dashboards, real-time Medicare status updates, Medicaid Room & Board NH Payable, Denials& Appeals tracking, NOE Dashboard, organizes your AR/AP, and more!

Over $1 Billion in Hospice Billing!



Charting

Electronic Signature

Bereavement Management

Patient Intake

Collaboration Tools

Self Service Portal

Medication History

EMR/EHR

Planning Tools

E-Prescribing

Volunteer Management

Built-In Database

Audit Management

Facility Scheduling

Records Management

Document Management

Patient Records Management

Price per user includes Hospice Tools eDocs EMR & TimeKeeper Timesheets web and mobile apps. eBilling DIY tool or eBilling HT pro service priced separately.  

Custom price proposal available for per user and billing tools & varies based on users, affiliations, & billing tool requirements

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