Homecare Homebase software


Homecare Homebase is a cloud-based automation solution for hospice and home care agencies. The solution provides real-time data exchange and communication between field staff, office and physicians. It offers interoperability with the healthcare community, driven by the Continuity of Care Document (CCD) specification. It provides prompts, reminders and notices to field clinicians to inpsoftut and shares information with back office and others. The solution offers a customizable dashboard for monitoring key performance indicators (KPIs).

Homecare Homebase provides billing feature using integrated checks along with features such as HHRG scoring, progress notes, medication tracking etc. The solution keeps the user updated regarding any regulatory changes by providing regular system training and updates. It provides management reporting tools for cap management, referral development and resource allocation.

Support is offered via phone and email. The solution is suitable for home care and hospice industry players of all sizes.

Supported Operating System(s):
Windows 7 , Windows Vista , Windows XP , Mac OS , Web browser (OS agnostic) , Windows 2000 , Windows 8

21 Reviews of Homecare Homebase

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  • Muhammad from Beaumont Home Care

    Specialty: Home Health Care

    Number of employees: 501-1,000 employees

    May 2018

    Worst home care software, Period.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Stay a way from it as much as u can!!!

    Pros

    Clinicians can't lie about the actual in home time. Less paperwork to take home once u get in the flow of it.

    Cons

    Every regular visit is almost like an initial assessment. Lot of redundancy in different sections. Documenting Vitals is like going back and forth hundred times. If u check some sections, it will force u through thousands of questions which are mostly unnecessary. Can't do visits if u haven't completed the last visit. And on and on and on and on and on.......... Patients think we are playing video game on the tablet.

    This review was submitted organically. No incentive was offered
    Review Source
  • Mike from Curo Health Services

    Specialty: Home Health Care

    Number of employees: 1,001-5,000 employees

    March 2018

    Great Product!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Our company uses this software all day, every day. We could not provide the high level of care we do without a robust software like HCHB.

    Pros

    Great all in one software for a growing hospice company. Without this I don't know how we could function as a company, this is great!

    Cons

    They roll out quite a few updates the system can go down from time to time but if you can be patient and plan for it you'll be fine.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • June from Cornerstone VNA

    Specialty: Home Health Care

    Number of employees: 51-200 employees

    March 2018

    Data Driven

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We are fairly new to the system - the key to success is to follow the HCHB processes as they are like a well oiled machine, and seriously consider changing agency process to work effectively within the system

    Pros

    Real Time Data Analytics, ease of clinical use. Our field clinicians are now completing 80% of documentation in the home!

    Cons

    very workflow oriented so there is not alot of leeway for real time process issues or changes. System is authorization driven which if not processed quickly can hold up patient care

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Zach from Bayada Home Health Care

    Specialty: Home Health Care

    Number of employees: 1,001-5,000 employees

    March 2018

    Powerful home care and hospice automation software

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    HCHB has a multitude of integrations for supporting our nurses including integrations with patient data, physician office integration, payroll, and others. The scanning features have drastically reduced the administrative hours nurses spend allowing them more quality time with patients.

    Cons

    HCHB is growing fast and has some of the biggest home health and hospice agencies. Sometimes they seem over stretched, but it usually happens in phases. They are constantly getting better and more reliable with compliance needs.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Bevan from Medical

    Number of employees: 501-1,000 employees

    March 2018

    Many ways to get the job done.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    On a desktop, the software is easy to use and has many different ways of getting the same task done.

    Cons

    If on a tablet, it gets hung up and is impossible to resolve until log on with desktop and un-hang yourself.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Bob from Worldview ltd

    Specialty: Home Health Care

    Number of employees: 11-50 employees

    February 2018

    Great with integrations

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Provides many benefits with integration. Integrated with Worldview for document scanning and fax tracking.

    Cons

    Needs to focus on enhancing scanning to be more efficient with barcode scanning. Support can be lacking.

    This review was submitted organically. No incentive was offered
    Review Source
  • Tom from Home health

    Specialty: Home Health Care

    Number of employees: 10,000+ employees

    November 2017

    like wrestling a 500lb gorilla every morning

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    Ease of going thru the routine visit assessment'
    Sync is easy and quik.
    Speed is adequate.
    Voice recognition is skechy at best

    Cons

    might be just the organization I work for but
    : changes in dr orders that need to be authed prior to scheduling visit. Make for missed visits.
    : too time consuming to change a routine visit to a dischange or discharge to routine visit.

    This review was submitted organically. No incentive was offered
    Review Source
  • Shannon from Hospital & Health Care

    Specialty: Home Health Care

    Number of employees: 51-200 employees

    October 2017

    Home Health RN

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    They really need to higher RN's to help them improve the Language utilized, cut down double charting within the system, improve wound care charting which is completely and utterly useless as it stands. SOC with Allscripts 1hr... SOC with HCHB 3hrs minimum.

    Pros

    Medications are easy to enter.There is an available drug reference guide within the library. Integrated map for client locations.

    Cons

    Too many to count! Charting a SOC takes about two hours longer to chart than all scripts. scheduling issues related to case management and crossing over of care. Supply ordering is a nightmare. Honestly, I could go on and on.

    This review was submitted organically. No incentive was offered
    Review Source
  • Talhia from Rishavena Home Health Care Agency, Inc

    Specialty: Home Health Care

    Number of employees: 201-500 employees

    June 2017

    You've got options.

    Ease-of-use
    Functionality
    Quality
    Support

    You've got options. Explore them before settling on Homecare Homebase.

    Pros

    I used this software daily for a number of months and, after being with another company offering a superior Home Health Care software, I understand why my colleagues were all frustrated with it. The only pro about this software is the customer service staff, who did what they could to help me when I needed them.

    Cons

    The interface is extremely outdated and not remotely user-friendly. I felt as though I was using a program made in the late 90's. And the so-called Phone App, which was was still relatively new when I was utilizing the software, crashed often and was never easy to use when it worked. Customer service, however, was fantastic in my experience. They seemed to understand the frustrations of their software and tried their best to ease the burden. I hope to never use this software again.

  • Lisa from Aquinas Home Health

    Specialty: Home Health Care

    Number of employees: 51-200 employees

    June 2017

    Data Drive System

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    Good product to help track visit time, documentation and travel. End user able to document at home where care provided.

    Cons

    Dependent on back office staff to "push" workflow, so clinicians have access to patient information and visit documentation

  • Vani from Homecare VNA

    Specialty: Home Health Care

    Number of employees: 1,001-5,000 employees

    May 2017

    Benefits of Homecare Homebase

    Ease-of-use
    Functionality
    Quality
    Support

    easily used on tablets

    Pros

    Intuitive, less time consuming, ability to compare answers to OASIS questions prior to finalizing discharge from services. Up to date with regulatory changes

    Cons

    agency has to pay for better utilization of various tools, otherwise can't think of anything negative.

  • Lynette from Aquinas Home Health

    Specialty: Home Health Care

    Number of employees: 201-500 employees

    April 2017

    Very specific documentation needs

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    Amazing ability to look up patients, and map your day. I miss this feature the most when working with my new software. Looking up patients at a touch of a button and not searching really made my evenings and mornings trying to plan for my day and caseload very easy.

    Cons

    Did not have a lot of ability to choose what you needed in certain sections. Sometimes would have to click an answer that didn't really fit, and then would later have to type a narrative to explain

  • Jasmine from Amedisys Home Health

    Specialty: Home Health Care

    Number of employees: 51-200 employees

    February 2017

    Terrible

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Time waster with 1,000's of repeated questions. Why do I need to repeat my answer 3 different times? Coworkers hate it, patients hate it because I'm in their house twice as long, just documenting. Same pay, double the work.

    Pros

    None whatsoever.

    Cons

    See above.

  • G from CHPCC

    Number of employees: 1 employee

    January 2017

    Not Clinically Practical or User Friendly

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    It does not produce a clinically functional note to communicate what is actually happening with the patient. It takes a lot of effort to get into and out of notes. You cannot have more than one window open at a time, so you cannot review patient information while trying to write clinical or CTI notes. It goes down often.

    Pros

    Web based

    Cons

    Information not easily accessible or clinically practical
    System goes down and they are not responsive

    Review Source: Capterra
  • Gina from Home care

    Specialty: Home Health Care

    Number of employees: 5,001-10,000 employees

    January 2017

    Horrific and unnecessary hundreds of questions and tabs

    Ease-of-use
    Functionality
    Quality
    Support

    The clinician, nurse or therapist will spend more time in the patients home documenting the hundreds of questions that are not all necessary. So a regular visit will be over an hour and if you have cars to perform such as wound vac, pic care, labs, IV, pill box, wound. Care, expect the additional time over the 45 min to hour documenting. A loss of money and you will work much more with no compensation. Additionally, my patients fall asleep during assessment and documentation, and I had to wake them 2 or 3 times during.

    Pros

    It allows minimal error

    Cons

    You will work double but paid the same, unnecessary questions, very lengthy.

  • Clay from Western Summit Rehabilitation

    Specialty: Home Health Care

    Number of employees: 11-50 employees

    November 2016

    Not a fan of this inflexible system

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    This Android based system forces users into the most check-box driven system in the Universe. The pro is that the system makes you jump through the hoops. The con is that the system makes you jump through hoops.

    Pros

    The system forces you to write your notes every day. Once you get used to it, its nice to stay in the rhythm of documenting when you are with your patients or immediately after. You can't really get behind if you are doing it right. This system keeps clinicians very honest about the actual timing of patient visits. This is another system that CTO's and CFO's geek out about.

    Cons

    The goals and interventions are rigid and difficult to incorporate into the actual functional activities. If you are in the middle of a visit and need to change the visit type, you have to depend on the office to schedule things for you. When that happens, you often have to document after the fact and the system makes it very difficult to record the time of the actual treatment.

  • samantha from Home health nurse

    April 2016

    No wat

    Ease-of-use
    Quality
    Support

    This is without a doubt the worst the home healthcare charting system ever madeyou will get the joy of dealing with continuous updates that do not improve the basic flaws in the system you do not chart against the goals you actually write in with you cannot attach photos to a visit so that you can see your wound there are no codes for UAVs there is no section for urine test and you have to write that The vital signs are not friended this system absolutely sucks

    Review Source: Capterra
  • Tami from Home Care Agency in Midwest

    March 2015

    I hate this program!

    Ease-of-use
    Quality
    Support

    It is extremely tedious and redundant. It is making a great job miserable. It is like entering the black hole of charting. It feels never ending. It is probably good for those in the back office but horrible for clinicians in the field.

    Review Source: Capterra
  • Coast from Home health

    March 2015

    No no no

    Ease-of-use
    Quality
    Support

    The tablet is very difficult to work on , and whoever designed this program has no I repeat no healthcare experience .Why would you design a program/use a tablet that does not have enough memory for you to view all branch patients ? Imagine being the on call nurse getting the 5 am call about a pt in trouble and getting to tell the pt " I have to call a number get you put on my device so I can get a good picture of what's been going on with you,where you live , meds you take etc...And it's lovely when you get a new tablet and the predictive text changes what you put in and you get to spend even more time charting! Note to all medical software designers charting should be the easiest part of a healthcare workers job , we are there to make people better, not battle with a horrible program and tablet. It's also a pain to see another persons patient as this program does not "look back" at previous visits like all scripts did , but the wound tool maybe the stupidest part of it all what and experienced nurse could say in one sentence requires opening a special tab entering data in several fields but hey don't worry the person following behind you can't see what you have done unless the hunt for it. I think medicare is going to nail agencies when it sees multiple repetitive goals/interventions are charted on inconsistently

    Review Source: Capterra
  • Paula from Homehealth

    January 2015

    Hate it

    Ease-of-use
    Quality
    Support

    The good thing about this program... Well it does have drug instruction. It appears the designer had never ever worked in home health . There is repetitive charting required as goals/ interventions are automatically added it is unreasonable to have 50 goals on a six visit admit but the clinican has no control over it , you Have to constantly open tabs poorly designed program thanks for adding a million visit codes which now get to be plotted by admitting clinical staff this program has made an already hard job even harder ! The auromatic milage calculator is wrong when doing miles document storage is not user friendly and the tablet is hard to use

    Review Source: Capterra
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