# Homecare Homebase Software Reviews, Demo & Pricing - 2026 > Review of Homecare Homebase Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/home-health/homecare-homebase-profile --- [Home](https://www.softwareadvice.com/) / [Hospice Software](https://www.softwareadvice.com/home-health/hospice-comparison/) / Homecare Homebase Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/home-health/homecare-homebase-profile/reviews/)[Alternatives](https://www.softwareadvice.com/home-health/homecare-homebase-profile/alternatives/) # Homecare Homebase 2026: Benefits, Features & Pricing Wondering if Homecare Homebase is right for your organization? Our Hospice Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews - Popular Comparisons ## Overview Homecare Homebase 2.8 [(53)](https://www.softwareadvice.com/home-health/homecare-homebase-profile/reviews/) Pricing Starting at $1.00 one time ### About Homecare Homebase Homecare Homebase is a cloud-based automation solution for home-based care agencies. The solution provides real-time data exchange and communication between field staff, office and physicians. It offers interoperability with the healthcare community, driven by compliance requirements for each offered service line (Home Health, Hospice, Personal Care and Private Duty). HCHB provides prompts, reminders and notices to field clinicians to input required documentation and shares information with agency management and others. The solution offers a customizable reports and HCHB Analytics for monitoring key performance indicators (KPIs). The HCHB software empowers agencies of all sizes, from enterprise to start-up, with advanced functionality across care coordination, data analytics, eligibility management, revenue cycle management, workforce management, and more. The platform ensures complete and accurate documentation, reduces billing mistakes, and supports person-centered care. HCHB's interoperability tools, including custom integrations and APIs, enable seamless data sharing across the healthcare community to enhance patient care. Homecare Homebase's billing features use integrated c... hecks and is updated each year to remain compliant with new regulatory changes. It provides management reporting tools for cap management, referral development and resource allocation. Homecare Homebase has an intuitive design that enables clinicians to quickly capture detailed documentation at every patient visit. The software also streamlines critical functions like revenue cycle management and workforce management. In addition to the core software solutions, HCHB provides valuable supplementary services such as Revenue Cycle Services, Help Desk Staffing, Coding Services, Analytics, Smart Scheduling, and Consulting. HCHB is committed to advocating for its customers and their patients, as evidenced by its responses to CMS proposed rules on behalf of the home-based care industry. Homecare Homebase provides the tools and functionality agencies need to deliver exceptional care and drive long-term success. It is developed by nurses who understand the unique challenges of the industry. Wondering if Homecare Homebase is right for your organization? Our Hospice Software selection experts can help you in 15 minutes or less. ## Homecare Homebase User Interface ## Popular Homecare Homebase Alternatives Main Product Homecare Homebase 2.8 [(53)](https://www.softwareadvice.com/home-health/homecare-homebase-profile/reviews/) Ratings Breakdown - 2.57Ease of use - 2.89Value for money - 2.88Customer support - 2.92Functionality Pricing Starting at $1.00 one time Get Price Alternative Product [Hospice Tools](https://www.softwareadvice.com/home-health/hospice-tools-emr-profile/) 4.7 [(166)](https://www.softwareadvice.com/home-health/hospice-tools-emr-profile/reviews/) Ratings Breakdown - 4.78Ease of use - 4.65Value for money - 4.67Customer support - 4.45Functionality Pricing Starting at $53.55 per month Get Price Alternative Product [Careficient](https://www.softwareadvice.com/home-health/careficient-profile/) 4.5 [(59)](https://www.softwareadvice.com/home-health/careficient-profile/reviews/) Ratings Breakdown - 4.47Ease of use - 4.58Value for money - 4.67Customer support - 4.44Functionality Pricing Available upon request Get Price Alternative Product [Qualis](https://www.softwareadvice.com/product/497082-Qualis/) 4.8 [(9)](https://www.softwareadvice.com/product/497082-Qualis/#reviews) Ratings Breakdown - 4.56Ease of use - 4.78Value for money - 5.0Customer support - 4.56Functionality Pricing Available upon request Get Price Alternative Product [CareSmartz360](https://www.softwareadvice.com/home-health/caresmartz360-profile/) 4.8 [(182)](https://www.softwareadvice.com/home-health/caresmartz360-profile/reviews/) Ratings Breakdown - 4.55Ease of use - 4.76Value for money - 4.83Customer support - 4.63Functionality Pricing Starting at $10.00 per month Get Price Alternative Product [mumms Software](https://www.softwareadvice.com/product/144100-hummingbird/) 4.1 [(28)](https://www.softwareadvice.com/product/144100-hummingbird/reviews/) Ratings Breakdown - 4.11Ease of use - 4.05Value for money - 4.33Customer support - 3.89Functionality Pricing Available upon request Get Price ## Homecare Homebase Pricing and Plans Starting price: $1.00 one time Free Trial Free Version Basic $1.00 one time No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Homecare Homebase Features - Popular features found in Hospice Bereavement Management Charting Claims Management Electronic Signature HIPAA Compliant Patient Intake Reporting & Statistics Scheduling Task Management - More features of Homecare Homebase Activity Tracking Alerts/Notifications API Appointment Management Assessment Management Audit Management Automated Scheduling Billing & Invoicing Calendar Management Care Plan Management Client Management Clock In/Out Compliance Management Credential Management Customizable Forms Customizable Reports Document Management Document Storage Employee Management EMR/EHR Financial Reporting Forms Management GPS Home Health Care Management Insurance Management Medication History Medication Management Mobile Access Mobile Alerts Monitoring Multi-Location Patient Database Patient Records Management Payroll Management Physician Portal Quality Assurance Real-Time Data Real-Time Notifications Records Management Referral Management Reminders Third-Party Integrations Time Tracking by Client Volunteer Management Workflow Management ## Homecare Homebase User Reviews Overall Rating 2.8 Ratings Breakdown 5 23% 4 17% 3 15% 2 8% 1 38% Secondary Ratings Ease of Use 2.6 Value for money 2.9 Customer support 2.9 Functionality 2.9 Rebecca D. Verified reviewer Health, Wellness and Fitness 501-1000 employees Used daily for less than 6 months Review source Reviewed June 2019 Ok, I guess? 5 Ratings Breakdown 4 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: It's very easy to use, doesn't take a long time to load, and keeps track of my mileage automatically so I don't have to. Cons: You have to refresh several times to get changes to take effect. For example, if I reschedule a patient to tomorrow, I have to refresh to get the visit off of today, then again to get it on tomorrow. There's gotta be a less time consuming way to do this. Read More KR Katy R. Verified reviewer Medical Practice 1001-5000 employees Used daily for more than 2 years Review source Reviewed September 2024 HCHB has been a partnership success 4 Its been a great experience for our company who moved from a smaller vendor to HCHB. We knew with this change it would dilute the attention some since HCHB has a lot of customers but all and all they do an excellent job still giving us the attention we need to be successful on the product and the implementation team was top notch. Ratings Breakdown 4 Ease of use 5 Value for money 4 Customer support 5 Functionality Pros: Extremely robust program, can customize to your agency but also ensures you stay within regulatory requirements. Cons: Being a larger company its hard to communicate glitches or minor flaws in the system and see them be fixed. IE maybe an inconsistent box that you cannot type/search in when all other boxes are - would be hard to get this resolved since its not a pain point but still is an annoyance for an end user. Reasons for choosing Homecare Homebase HCHB had more features and I knew it was the better pick even with the price point difference. It was worth the investment to be on a product we knew could support our growth in the long term. Reasons for switching to Homecare Homebase Healthcare First wasnt an option so selected other. HCF was our EMR and was not able to keep up with an agency our size both in speed of the system but also features. We were ready to move to bedside charting with tablets and HCF was not in a place to support this. Vendor Response Katy, Thank you for sharing your insights. We are glad to hear you've had a good experience partnering with HCHB and look forward to helping your organization grow! Replied September 2024 Read More VJ Vera J. Verified reviewer Hospital & Health Care 201-500 employees Used daily for less than 2 years Review source Reviewed July 2025 Strongly do not recommend this EMR 1 Truly terrible. In both instances I went from a platform that was not amazing but was quite usable, to a platform that forced me to do every part of my job twice, and did nothing to help me along the way. Ratings Breakdown 1 Ease of use 1 Value for money 2 Customer support 1 Functionality Pros: I liked almost nothing about this product. I transitioned to it from a proprietary EMR which was built basically off PDFs of their paper forms, and from Epic, which is big and complicated but customizable Cons: Homecare Homebase is essentially like typing your documentation into a word document with prompts. It makes almost nothing easy, you can erase the prompts if you want which seems concerning, and often it forces you to do doublework. Reasons for switching to Homecare Homebase Hospice was bought by a private equity company who did not want to pay for a premium product Read More SL Sam L. Verified reviewer Health, Wellness and Fitness 51-200 employees Used weekly for less than 12 months Review source Reviewed March 2026 Great Experience. Super user friendly! 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Love that it's user friendly and easy to use for someone not very tech-savvy. It's greatly helped my team in so many ways! Cons: Nothing comes to mind. Everything has been great! My experience thus far as been more beneficial than not! Vendor Response Thank you for sharing your experience with HCHB. We are thrilled to hear that you've our software has made your life easier! Replied March 2026 Read More RH Rocky H. Verified reviewer Hospital & Health Care 1001-5000 employees Used daily for more than 2 years Review source Reviewed December 2025 It does what it needs to 4 It hasn't been too bad, and service outages are rare, however, there have been several times where HCHB support has apparently given up, with responses like "Must be a device issue" or "Uninstall/reinstall Citrix". With no help troubleshooting past those two responses. Ratings Breakdown 4 Ease of use 3 Value for money 2 Customer support 5 Functionality Pros: Maintaining database is great when it works correctly! If one person is not following SOP it makes it a nightmare. Cons: Trainings leave something to be desired. It's a lot of prerecorded video that isn't engaging or captivating to the audience. Vendor Response Thank you for your feedback. Replied March 2026 Read More SC Sandra C. Verified reviewer Hospital & Health Care 11-50 employees Used daily for less than 6 months Review source Reviewed September 2022 Performed poorly. 3 I would describe my overall experience as a flop. I would advise organizations to think carefully before making a decision and at the least do not get locked into a contract with Homecare Homebase before having the oppurtunity to extensively test it. I was tasked with selecting and deploying a new home health care solution and I personally chose Homecare Homebase. Right away the poor layout caused time management to suffer. Malfunctions started to disrupt our entire workflow. I waited days to hear back from support, something I don't like to experience. I don't believe the agents have the ability to provide any assistance. Later on I found reviews of Homecare Homebase and almost every reviewer voiced the same complaints. The importance of research and reviews is something I won't forget -- ever again. Ratings Breakdown 3 Ease of use 3 Value for money 2 Customer support 3 Functionality Pros: \- Manage multiple components of home health care. - Billing features. - Freedom to choose add-ons. - Parent company established prior to 2000. - Company is located in Kentucky, United States. Cons: \- Poor performance in all. - Disruptive malfunctions. - Missing features and poor feature quality. - Time management suffers, efficiency and case load suffers. - Workflow feature is locked into place. - Impractical layout that's changed again and again. Senseless restrictions. - Complaints were heard but were never addressed. - Poor support. Reasons for choosing Homecare Homebase Because HCHB was located only an hour or two away and I felt that I could trust them. Reasons for switching to Homecare Homebase Because my superiors asked me to find something new. Read More NM Nancy M. Verified reviewer Hospital & Health Care 501-1000 employees Used daily for less than 6 months Review source Reviewed December 2019 Field RN user 1 Poor so far Ratings Breakdown 1 Ease of use 1 Value for money 1 Customer support 1 Functionality Pros: Can sync quickly. That's it. Being able to use small device is kinda of nice . Cons: From field staff point of view hchb is very poor program. Pathways do not reflect care provided. Waiting around for office staff to change codes, add visits, process work que is extremely slow. Buddy codes are a mess for large organization. We end up with visits on one nurse and buddy codes on another. Makes no sense that buddy codes can be moved separate from a visit.There are repetitive questions in some areas of assessment that are not needed nor appropriate. I spend more time "looking" at my phone during a visit than I do the patient. No ability to self schedule my case load.Writing exceptions all the time as to why i wasn't in home 30 minutes, when I actually was is annoying now. The system we have on scanning documents that MD have written by hand is not legible half the time so make figuring orders a concern. I'd rather go back to epic. Reasons for switching to Homecare Homebase Don't know I'm field staff Sure it cheaper Read More SN Sarah N. Verified reviewer Hospital & Health Care 51-200 employees Used daily for more than 2 years Review source Reviewed March 2025 Homecare Homebase-A Homebase and Homerun if you are in healthcare! 5 Overall HCHB has been very helpful in my life working in healthcare daily. It helps keep me on track with my Workflow. I have worked with many scheduling systems in my career, and it is easy to use with the mapping and ease of moving patients from clinician to clinician. There is a report for everything you need and is easy to use if you are a billing specialist too. Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: I really love the different options you have to upload documents in attachments and where you can put Wound Pictures or separate your Paper Visit Notes for billing. The ease to fax documents out of HCHB. The Workflow really helps you keep your tasks in order. Which everyone knows is helpful when you are multitasking with phone calls! We have worked on special projects with HCHB too, and they have always been so helpful to design things the way we need them to run. Cons: I found the orders tracking a little difficult since you have to put a date and comment on each order you fax out, which can be very time consuming when working with a busy office who has a lot of orders. I do wish there was a way to mass stamp your orders with a date and a comment and fax them all out as one batch with a select all click. Vendor Response Sarah, Thank you for sharing your experience with HCHB. We are thrilled to hear that you've our software has made your life easier! We are committed to continuing to make improvements to our EHR, so I have passed on your suggestions to our product team as well. Replied March 2025 Read More VR Verified Reviewer Hospital & Health Care 201-500 employees Used daily for less than 2 years Review source Reviewed March 2020 Not The Most Friendly EMR Software 3 Homecare Homebase gets the job done, however it has a lot of unnecessary clutter that proviers must go through in order to get to the bottom line. Ratings Breakdown 3 Ease of use 2 Functionality Pros: Homecare Homebase is not the most friendly EMR software I have used while providing home based hospice care. It does try to make things easier, such as providing prepopulated responses you can choose from, tracking your miles from patient to patient and good IDG tools. Cons: Homecare Homebase could streamline things, espeically for social workers and chaplains as they are extremely nurse focused. Documenting a new patient visit can take a lot of time, especially going through all of the new patient flows. Read More VR Verified Reviewer Hospitality 2-10 employees Used weekly for less than 6 months Review source Reviewed June 2020 Scheduling Aid 3 Overall content with use. Use it weekly at part-time job and makes clocking in super easy. Ratings Breakdown 4 Ease of use 4 Value for money 3 Customer support 4 Functionality Pros: Easy to clock in and out of work as well as view schedule. Good way to keep on top of job and communicate with team members. Cons: Can be confusing to navigate on mobile device and still haven't figured out full its'capabilities yet. Read More Showing 1 - 10 of 53 Reviews [See All Reviews](https://www.softwareadvice.com/home-health/homecare-homebase-profile/reviews/) ## Homecare Homebase Popular Comparisons [Hospice Tools vs Homecare Homebase](https://www.softwareadvice.com/home-health/homecare-homebase-profile/vs/hospice-tools-emr/)[Careficient vs Homecare Homebase](https://www.softwareadvice.com/home-health/careficient-profile/vs/homecare-homebase/)[ContinuLink vs Homecare Homebase](https://www.softwareadvice.com/long-term-care/continulink-profile/vs/homecare-homebase/)[KanTime vs Homecare Homebase](https://www.softwareadvice.com/home-health/homecare-homebase-profile/vs/kantime/)[myUnity vs Homecare Homebase](https://www.softwareadvice.com/home-health/devero-hh-profile/vs/homecare-homebase/)[MatrixCare Home Health & Hospice vs Homecare Homebase](https://www.softwareadvice.com/home-health/homecare-homebase-profile/vs/matrixcare-home-health-and-hospice/)[AxisCare vs Homecare Homebase](https://www.softwareadvice.com/home-health/axiscare-profile/vs/homecare-homebase/)[AlayaCare vs Homecare Homebase](https://www.softwareadvice.com/medical/alayacare-profile/vs/homecare-homebase/) [Compare All Alternatives](https://www.softwareadvice.com/home-health/homecare-homebase-profile/alternatives/) ## Other Top Recommended Hospice Software [Alora Home Health](https://www.softwareadvice.com/product/2085-Alora-Homecare-Software/) **4.5** (151) Recently recommended **28** times [myUnity](https://www.softwareadvice.com/home-health/devero-hh-profile/) **4.1** (141) Recently recommended **22** times [Careficient](https://www.softwareadvice.com/home-health/careficient-profile/) **4.5** (59) Recently recommended **16** times [CareSmartz360](https://www.softwareadvice.com/home-health/caresmartz360-profile/) **4.8** (182) Recently recommended **10** times Stuck Between Options? 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