ClayHR vs Google Workspace
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.6 / 5
4.6 / 5
Value for Money
4.6 / 5
4.6 / 5
Customer Support
4.7 / 5
4.3 / 5
Functionality
4.5 / 5
4.6 / 5
Last Review Written
August 13, 2024
September 5, 2024
Pros/Cons
Pros
- Customer service is excellent and unlike many of HR solutions we tested, BizMerlin can easily be tailored by our company which we believe contributes to our competitive advantage.
- If I need help they respond immediately. I am so grateful for all of the assistance.
- Customer support is very responsive and truly care about their customers and try hard to make things better and work as a team in coming up with solutions.
Cons
- Not enough experience with the system yet to have any dislikes.
- I'm lost trying to refer people to positions in my company.
- I sometimes have to refresh a time or two to finish an application. Applicants for multiple jobs (or if I assign other positions that applicants might qualify for) can be a bit confusing.
Pros
- Love it and recommend it highly, especially for charitable orgs who need good, reliable, easy to use email/suite of products without high costs.
- Overall I am very satisfied and love using G suite for mine and my client's business. It offers so much integrations and ways to expand and empower on all kinds of systems.
- I love that G Suite has multiple tools you can use to help you complete projects. I also love that you can share the documents easily with other team members so they can work on it as well.
Cons
- A frequent annoyance for startups is that "obsolete" team member accounts are still charged at the full per-user rate, unless their account (including emails, drive etc.) is entirely deleted.
- Terrible layouts, and awful (dangerously poor) support. Hard to access support and when you do they do more harm than good-do not trust that they know what they are doing.
- Frustrating "enhancements" that miss the mark and leave you scratching your head as to why Google didn't foresee the obviously omission or weakness.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
N/A
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
N/A
FrontRunners
2022
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
8 Recommendations
N/A
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
