Access PeopleHR vs extendedReach

RATING:

4.3

(373)

Access PeopleHR has 373 reviews and a rating of 4.35 / 5 stars vs extendedReach which has 61 reviews and a rating of 4.49 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.3 (373)
4.5 (61)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
4 / 5
4 / 5
Last Review Written
April 2, 2024
January 16, 2023
Pros/Cons
  • Pros

  • The integrated chat is extremely useful, with very competent people answering all your questions with great detail and in a short time.
  • On the face of it this looks like great software but unless you are more bespoke trained in the software I doubt you will get the value you can from it.
  • Cons

  • Sometimes chat can seem impersonal when an article is dumped in the conversation after having spent a little while writing a problem up. No customer feedback for layout/build as of yet.
  • Reports sometimes a little confusing and limited, perhaps add the element of pie charts. Org chart not very flexible.
Read all user reviews
  • Pros

  • I like that I am able to easily document my clients and information needed about them.
  • It is user friendly, adaptable to our needs. Support is very responsive.
  • Cons

  • It times out very quick and often, we realize it’s a safe guard but it’s very annoying.
  • The one thing with the software is that you have to put the time into learning how to navigate from place to place. Until you really dig into the software it can be difficult to know how to navigate.
Read all user reviews
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos