CloudLex

RATING:

4.9

(45)

About CloudLex

About CloudLex: The leader in Personal Injury tech, CloudLex® lets you take control of your practice from intake through closure and beyond with one comprehensive platform. CloudLex’s unified platform backed by Microsoft Azure’s HIPAA-certified data security handles productivity, accountability, communication, collaboration, and insights across your firm from case intake to settlement and negotiation, including storage and archival. Why CloudLex? - Exclusively built for personal injury law firms - Intuitive and easy to use - All-inclusive and free support Plaintiff personal injury law solutions built specifically for you Matter Manager: Take control of your cases with Matter Manager, our state-of-the-art case management software designed to efficiently guide...
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CloudLex Reviews

Overall Rating

4.9

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

5

Most Helpful Reviews for CloudLex

1 - 5 of 45 Reviews

User Profile

Jeffery

Verified reviewer

Legal Services, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2020

Reliable, Dependable, Secure and Easy to Use

Better than exceptional.

PROS

CloudLex is extremely reliable and easy to use. After five minutes of logging in for the first time, our secretaries went to work with ease of use. The seamless, secondary storage integration method, using Dropbox, allows our attorneys to have access for their trial delivery software. By far, the most efficient and effective software that we have ever used.

CONS

We haven’t found anything that we don’t like to date.

Reason for choosing CloudLex

CloudLex is a far superior product

Reasons for switching to CloudLex

The simplicity of installation and the ease of use.

Zachary

Law Practice, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

Great product that ever practitioner must use

The overall experience with Cloudlex is fantastic. I highly recommend this product to all my colleagues. Whenever I have an issue, someone is always available to talk to and resolve it. It is an excellent service that has figured out management and support. With regular updates, I cant wait to see what is next.

PROS

Cloudlex is easy to use and has a ton of functionality, ranging from app integration to calendar management.

CONS

There are no cons that I can mention about cloudlex.

Reason for choosing CloudLex

Cloudlex was responsive to all my questions. Easy to deal with. Easily integrated my old database into the Cloudlex database.

Jordan

Law Practice, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

2

Reviewed June 2022

Limited Use

Customer service/support was great, all nice people and very willing to assist in getting things taken care of and resolved, but overall the software just wasnt a good fit for our office

PROS

Easy to set up and mostly easy to use. Had to duplicate a lot of things

CONS

Couldnt customize the way office needed it and because of that we had to duplicate work

Mark

Law Practice, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Excellent product and customer service

The customer service is excellent.

PROS

Clouldex has allowed my staff to integrate our cases into one system. Clouldex has afforded us the opportunity to minimize the time it takes to complete tasks. I highly recommend it.

CONS

There is nothing I dislike about Cloudlex.

Reason for choosing CloudLex

The function to generate documents is bar none the best I have seen.

Jeff

Law Practice, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2021

Cloudlex a quick study

Wonderful customer service. Good inexpensive product.

PROS

Ease of learning. Up and running first day. Task management. Easy to assign and track. Notes. Easy to see and use.

CONS

No instant messenger between users. No QuickBooks integration.

Reason for choosing CloudLex

Cost and ease of learning. Smart advocate was for a larger caseload. We have under 200 files open.

Reasons for switching to CloudLex

Needed new program.