SimpleNexus vs The Mortgage Office

RATING:

4.81

(111)

SimpleNexus has 111 reviews and a rating of 4.81 / 5 stars vs The Mortgage Office which has 244 reviews and a rating of 4.84 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.81 / 5 (111)
4.84 / 5 (244)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
5 / 5
4.5 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
4.5 / 5
5 / 5
Last Review Written
January 23, 2023
January 11, 2023
Pros/Cons
  • Pros

  • The ease and simplicity make simple nexus functionality a breeze.
  • The Encompass integration is very tight, solid performance. Overall very happy with this platform.
  • Cons

  • Accessing the program is difficult if you forgot your PW. No simple password reminder or reset.
  • Can't edit the Loan Officer landing pages without special requests, and even then what can be changed is limited.
  • Pros

  • I have been using this software for 10+ years and I love it. This software makes servicing easy.
  • We are not utilizing all the modules. But their integration of ACH, emails, Text messages are very helpful.
  • Cons

  • For odd loans/transactions it may be customized but the cost can be high.
  • Lack of convenience of compiling loan documents to be emailed directly to notaries.
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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