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Datadog
Datadog
Datadog is the monitoring, security and analytics platform for developers, IT operations teams, security engineers and business users in the cloud age. Datadog's SaaS platform integrates and automates infrastructure monitoring, ...Read more about Datadog
ManageEngine EventLog Analyzer
ManageEngine EventLog Analyzer
ManageEngine EventLog Analyzer is an on-premise log management solution designed for businesses of all sizes across various industries such as information technology, health, retail, finance, education and more. The solution prov...Read more about ManageEngine EventLog Analyzer
Netwrix Auditor
Netwrix Auditor
Netwrix Auditor is a security solution that helps organizations overcome compliance and operational challenges. Netwrix solutions empower you with total control over what's going on in your hybrid IT environment by delivering acti...Read more about Netwrix Auditor
groundcover
groundcover
Groundcover is a cloud-native application monitoring solution that offers comprehensive observability for modern production environments. With its eBPF-powered technology, Groundcover allows teams to monitor everything they build ...Read more about groundcover
ObserveNow
ObserveNow
ObserveNow is an open-source based observability stack featuring logs, traces, and metrics – all under one roof. Observe any cloud infrastructure, VM, bare-metal servers, databases, or lambda functions with ObserveNow’s integratio...Read more about ObserveNow
BusinessLOG
BusinessLOG
Business LOG DISCOVER THE MAIN FUNCTIONS AND VERSIONS OF BUSINESS LOG, LOG MANAGEMENT SUITE FOR IT SECURITY AND CORPORATE COMPLIANCE. FULL MONITORING OF HOST AND SERVICE STATUS, ANALYSIS OF PROBLEMS IN THE SYSTEM, PREVENT DATA LO...Read more about BusinessLOG
ITRS Synthetic Monitoring
ITRS Synthetic Monitoring
ITRS Uptrends Synthetic Monitoring is a website monitoring platform that allows businesses to track uptime across websites, servers and APIs according to requirements. Users can receive alerts about detected issues and gain visibi...Read more about ITRS Synthetic Monitoring
PagerDuty
PagerDuty
PagerDuty is an incident management solution for monitoring systems and triggering alerts. Key features include monitoring aggregation, event grouping, real-time collaboration, mobile incident management, user reporting and live-c...Read more about PagerDuty
Logsign Unified SO Platform
Logsign Unified SO Platform
Logsign Unified SO Platform, recognized by Gartner in their Magic Quadrant for SIEM for the past two years, delivers comprehensive threat detection, investigation, and response (TDIR) through integrated next-gen SIEM, threat intel...Read more about Logsign Unified SO Platform
EventSentry
EventSentry
EventSentry is an on-premise network monitoring solution that helps businesses monitor the performance of their IP-based devices such as routers, switches and workstations. EventSentry offers four core functionalities: managing lo...Read more about EventSentry
Security Event Manager
Security Event Manager
Security & Event Manager by SolarWinds is a log management solution that caters to businesses across various industries. Key features include compliance reporting, real-time event correlation, file-integrity monitoring, USB device...Read more about Security Event Manager
Sumo Logic
Sumo Logic
Sumo Logic is a cloud-based log management platform that helps small to large businesses create, manage and archive event logs for auditing, issue tracking and compliance. The centralized platform comes with real-time analytics mo...Read more about Sumo Logic
Loggly
Loggly
Loggly is a cloud-based solution designed to help businesses with the analysis and monitoring of log data. Key features include issue management, data visualization, peak overage protection, root cause analysis and anomaly detecti...Read more about Loggly
Chaossearch
Chaossearch
CHAOSSEARCH is a fully-managed Software-as-a-Service (SaaS) platform that helps organizations build log analytics on Amazon Simple Storage Service (S3). The solution transforms S3 into a searchable data repository, allowing users ...Read more about Chaossearch
Logit.io
Logit.io
Logit is a log management solution that delivers a fully customized logging and metrics service. The platform is built on various open-source tools such as Elasticsearch, Logstash and Kibana to help manage costs generated from run...Read more about Logit.io
Papertrail
Papertrail
Papertrail is a cloud-based log management solution that helps businesses consolidate and monitor application logs, text log files and Syslogs. Supervisors can detect anomalies within system activity and application performance an...Read more about Papertrail
Epsagon
Epsagon
Epsagon is a SaaS log management solution designed to help businesses of all sizes create, analyze and store event logs. It enables development and operation teams to automatically trace application-level performance issues and re...Read more about Epsagon
IIS Inspector
IIS Inspector
IIS Inspector is a log management solution that helps businesses analyze websites hosted or proxied using Microsoft Internet Information Services (IIS). The application lets administrators view the percentage of requests received ...Read more about IIS Inspector
Blesk
Blesk
BLESK is an on-premise ITSM suite that provides businesses across various industry verticals with integrated network monitoring and management tools. Key features include an application performance monitor, a network traffic analy...Read more about Blesk
Elastic Stack
Elastic Stack
Built on a foundation of free and open, Elasticsearch, Logstash, Kibana, and Beats pave the way for diverse use cases that start with logging and span as far as your imagination takes you. Elastic features like machine learning, s...Read more about Elastic Stack
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Buyers Guide
Last Updated: March 16, 2023Even a small instance of negligence regarding IT security can be disastrous and will haunt your organization for years to come. Lax security measures lead to data breaches, which snowball into full-fledged customer management nightmares.
This is why small and midsize businesses (SMBs) should use a diverse range of IT security tools, including log management software. It protects you from hackers and cybercriminals by preventing the theft of confidential data. It provides insights to SMBs that help them resolve IT issues and meet compliance regulations.
There are many log management solutions on the market, from best-of-breed solutions to integrated suites. When choosing a solution, look for one that fits your budget as well as your IT needs and infrastructure.
This Buyer's Guide offers an overview of the key features, uses and other considerations that you should look into during the log management software purchase process.
Here's what we'll cover:
What Is Log Management Software?
Common Features of Log Management Software
What Is Log Management Software?
Log management software helps small businesses monitor, record and analyze what's going on in their various IT systems such as servers, operating systems, and even mobile applications.
Log management solutions serve as a single location to view records of different devices, databases, applications, routers etc.
Viewing logs in EventTracker (Source)
Each record is called a log entry, which could be details of customers browsing a website or the IP address of devices used by remotely working employees who are trying to access a file in the database.
Log management tools can quickly sift through tons of log entries and send alerts about abnormal events or errors. For instance, you can set rules to receive alerts when customers face website browsing issues, such as a 404 Page Not Found or 500 Internal Server Error. You can also set alerts for when employees try to download unauthorized applications to their computers.
Common Features of Log Management Software
Log management solutions are ideal tools for troubleshooting, managing compliance and improving IT security. Here are some of the most common features of these tools.
Searchable repository | Store and search logs of different devices and systems, such as network IP address and device locations, in a single database. |
Log monitoring | Monitor logs of systems, networks and devices, including firewalls, web/email gateways and printers. |
Forensic analysis | Investigate log entries to analyze system performance, data trends, potential threats, server outages and other issues. |
Alerts | Create rule-based alerts to be notified about new devices, servers and network logs, as well as potential cyberattacks or system errors. |
Dashboards | Visualize data as charts and graphs on customizable dashboards. |
User management | Assign your employees access rights and role-based permissions to ensure that the right employee, IT expert or administrator is alerted to issues they can resolve. |
What Type of Buyer Are You?
Businesses that deal with sensitive information, such as financial statements and medical records, need to actively monitor log entries for potential threats.
However, a large wealth management firm may have different expectations from log management software than a small medical practice. The complexities of the software and pricing will differ for both buyers. That's why each buyer should understand their needs and find a solution that fits their budget and available IT resources.
Below are the two most common buyer groups and their specific concerns.
SMB buyers
A feature-rich IT security solution is desirable, but could be a overkill for SMBs that have a small internal IT team.
Gartner's report, "Taking a Pragmatic Approach to Infrastructure Security for Midsize Enterprises" (content available to clients only) notes that 24/7 security control monitoring is an unrealistic objective for midsize businesses (100-999 employees) that have tight IT security budgets and lack dedicated security analysts (at least 8-12).
If it's unrealistic for midsize businesses, imagine what a nightmare it would be for a small business with a handful of staff—and sometimes, just one IT administrator. That's why SMBs should opt for a plug-and-play log management tool that offers just enough functionality to set up the basic, but essential, security measures.
Enterprise buyers
Large organizations need extensive IT security management as they're often prime targets of data breaches. Therefore, it's necessary for them to meet many compliance regulations.
If you're a large wealth management firm, you should be prepared for compliance audits such as the annual SEC examinations. Log management tools let you track security risks and improve your company's readiness for compliance audits from regulatory bodies.
But not all large organizations are the same. Some businesses need to look further than basic log management solutions and opt for security information and event management (SIEM) systems. These are robust security tools that let you monitor proprietary log data and offer advanced threat detection with forensic analysis of incidents, real-time log monitoring, user monitoring, detailed analytics and more.
Another option is Managed Security Services (MSS), which offers similar capabilities to SIEM. However, MSS is a managed solution, where you outsource security event log management, monitoring and investigation to a third-party security service provider.
Outsourcing security can be financially beneficial to businesses that lack a competent internal IT team, as well as to businesses that are implementing a threat detection and response solution for the very first time.
Key Considerations
After understanding whether your needs align with those of an SMB or enterprise buyer, you should analyze the features, pricing and use cases of the available products. Here are some of the top considerations for small businesses looking to invest in log management software:
Functionality requirements. The core functionality of log management solutions is collection and storage of event data in a centralized location. This might suffice for small businesses whose primary concern is log auditing to meet compliance requirements (such as PCI, HIPAA and Sarbanes-Oxley Act).
But SMBs that need active threat detection and response tools should request additional functionalities such as event correlation, rule-based alerts and advanced reporting capabilities from vendors.
Pricing considerations. SMBs typically consider the total cost of ownership (TCO) before buying software. The TCO includes software configuration fees, maintenance costs, support fee and other expenses.
The budget constraints of most small businesses has resulted in subscription-based solutions hosted on the cloud being more popular than on-premise solutions. SMBs don't usually have to pay upfront for cloud-hosted solutions as they usually have subscription-based (monthly/annual) pricing models.