Fantastic, customer support is fast and reliable via chat, and it offers.

I am very much satisfied with Brand24 and the features that it has to offer.

When online tracking and monitoring comes to role you need best of the best because you either don't or you use the best.

Sometimes it's hard to filter out noise if your company name isn't unique enough.

Great way to track influence on all social medias with accurate results, I highly recommend this if you're involved in marketing.

Brand24 is one of the top options to monitor a brand online when it comes to functionality, price and user-friendliness.

A lot of spam results or mentions that are completely irrelevant. Their filters must be fixed and once in a while there are bugs (ex: word cloud goes offline frequently).

Brand24 are a fantastic group of people that know how to build a great product and support their customers. I can't fault them in any way.

Brand24 is a perfect tool for all those who are truly concern about customer relationship. So if you care about the brand image and high quality customer service this is a must-have.

The graphical user interface is easy to use and helps in facilitating communications with clients.

I loved the simplicity of the tool and how they are just focused on fulfilling one purpose that is to monitor your brand online.

Saved time going to news and Twitter platforms to understand manually what others are saying about the brand.

It helps bring up any important mentions that support your service or if there were any unsatisfactory customers who wanted more.

But much of the conetnt did not apply. People stopped reading them and it becasme not as valuable.

Customer support team is excellent and helps us in understanding the software better.

The data produced is great, the reports are also great. It's easy to use, cost effective and great functionality.

Quick and easy way to get social listening done.

After a conflict with Facebook, it has also limited capabilities of showing results from Facebook and Instagram.

I'm a marketing and PR specialist on the dropzone and I've been using Brand24 for 2 years now with some dead periods when the season is off.

It's super easy to use and works great. We tried several different keyword monitoring tools and Brand24 was the best price/quality ratio for us.

My experiences with brand24 are great because I can see what people are talking about my brand on all social media with one platform. Which saved me lots of money and time.

The best tool to monitor your presence online.

Not only does Brand24 have great customer service, Brand24 allows me to gather all the mentions of certain brands from all outlets of social media so I can create a portfolio that is easy to use.

Aside from that, they have a team of awesome people who are always at your service and are willing to support and help in any case.

A very intuitive and easy-to-learn interface while including some fairly advanced features.

I love the service it is simple for people to subscribe. On the back in the analytics are amazing and so easy to understand.

Mailchimp is super easy to use and was a breeze to set up. Everything was very straight forward and the user interface is very nice.

I liked that I had never used any type of service like this before and it made it very simple for my husband and I to reach out to folks who were interested in our business.

I like MailChimp and appreciate its ease of use and slick looking templates, also strong reporting and tracking capabilities.

Mailchimp works great for what it is and is price competitive. This is a great option for the budget conservative mind.

Some legit emails get marked as spam. If too many are marked as spam you run the risk of getting your account suspended or at times deleted.

Their ability to evolve in useful ways — mobile app, education program, email to postcards, etc — is what we like most, for sure, and why we stay with and recommend Mailchimp to others.

I love that I can create great looking emails with such ease. It has made a huge difference in my ability to communicate with my clients and two do connected drip marketing.

Mailchimp, is an excellent cost effective solution for sending out mass emails to customers. It has great capability for both the tech savvy and non-tech savvy users.

The customization feature allows you to create colorful and creative emails that are appealing to the eye. The scheduling feature is super helpful to plan out communications.

And allows for an all in one solution. The reporting is as good as it gets, most of their tools are free and the interface is super easy to use for editing purposes.

Customer support was terrible and when i misunderstood how to use the platform they terminated the relationship because of spam.

Mailchimp was very good and allowed my own business to grow and become stable. With a good website and domain making it stand out.

I love the ease of use ability to integrate with various platforms and ability to check daily on our growth.

Mailchimp has been great with keeping in contact with members of the community, providing important updates when needed.

The software is easy to use, it has great pricing and free services to get started. It allows you to see who is engaging in your emails and who is not, great design tools.

We use Mailchimp for all our drip and sales promo campaigns. We are a small company just getting our footing so having such an awesome tool to help us spread the word is a great benefit for us.

The concept is nice for large outreach and marketing emails. I was hoping to use this also as a customer service piece when reminding existing clients of upcoming maintenance.

Mailchimp is the perfect, entry-level system, for people that are just starting out. It is easy to use, great price (including a free version).

It came with free trial which helps to convince my company to use it. It has a great feature  and user interface that helps even any one new to email marketing to start with.

Easy to develop on using API, amazing possibility to up sell products via integrated marketing tools and integrations with e-commerce, brilliant list management features and click tracking.

I was quite frustrated with the fact that I had no assistance at all and it created a bad experience for me as a new user.

This price is outrageous. Also, they do not give you an option to not pay for the features you do not use.

The customization and integration of this software is great. Also, the easy of sending weekly and monthly newsletters is awesome.

US Dollar

Brand24 is a cloud-based marketing solution that helps users with content discovery and distribution. It offers an "online mentions" feature that shows mentions across social media platforms, blogs, news sites, forms and generates alerts when mentions occur. The platform also tracks sudden changes in companies’ discussion volumes, so users can spot issues as they arise and capitalize on the positive publicity. Other features include mention analytics, influence scores and sentiment analysis. With mention analytics, users can analyze who is talking about their brands and what they are talking about.


Brand 24 generates alerts when new brand mentions appear on social media and it includes data exporting from the system. Influence scores help users identify industry influencers they should be working with and sentiment analysis helps gauge customer attitudes and satisfaction. Mobile apps are available for Android and iOS.


Brand 24 caters to businesses of multiple sizes. Pricing is per month. Support is provided via knowledge base and email.



LongDescription

Real Time Analytics

Engagement Tracking

Influencer Tracking

Customizable Reports

Brand Tracking

Real Time Monitoring

Sentiment Analysis

Competitive Analysis

Project Management

Configurable Alerts

Audience Targeting

Collaboration Tools

Social Listening

Social Performance Management

Data Import/Export

Contact Management

Customer Experience Management

Social Media Monitoring

Multi-Channel Data Collection

Impact Measurement

Benchmarking

Real Time Notifications

Visual Analytics

Review Monitoring

Alerts/Notifications

Reputation Management

Response Management

Dashboard

Press Monitoring

Alerts / Escalation

Customer Engagement

Behavior Tracking

Reporting/Analytics

Influencer Discovery

Campaign Analytics

Trend Analysis

Feedback Management

Third Party Integrations

Competitor Monitoring

Campaign Management

@mentions

Article Author Database

Prospecting Tools

Search/Filter

Hashtag Tracking

Web browser (OS agnostic)

Plus - 3 keywords, 2k mentions,  $49 / month, billed yearly
For individuals tracking a small brand.

Premium - 7 keywords, 5k mentions, $99 / month, billed yearly  
Good for startups and small brands to track and analyze mentions.

Business - 12 keywords, 25k mentions, $149 / month, billed yearly
Great for growing brands and agencies to track, analyze and benchmark against competition.

Max - 25 keywords, 100k mentions, $249 / month, billed yearly      
Best for big businesses with our most powerful features and advanced reporting included.    

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Brand24

Live Online

Webinars

Documentation

Videos

MailChimp is a web-based email marketing service with millions of users worldwide. The application allows users to share newsletters on various social networks and track customer engagements. The application provides tools to create targeted emails, run Facebook ad campaigns, automate followups and monitor campaign progress, among others.


With MailChimp, users can collect and analyze their email responses. The application offers graphical representations of data and customer interactions in various formats. MailChimp allows users to design, share and track email newsletters from any location. With interactive drag & drop interface, users can create and share attractive email campaigns. The built-in analytics and reporting functionality allows marketers to monitor customer activities or generate ad hoc reports.


MailChimp also offers a mobile-based application for both Android and iOS devices. The application works as a shortcut to reach users' email marketing accounts, enabling users to receive campaign updates, add subscribers and remain informed about social media activity.


The solution serves a wide range of businesses, from small e-commerce to big online retailers and is available on a monthly subscription basis.



Mailchimp is a web-based email marketing service with millions of users worldwide. The application allows users to share newsletters on various social networks and track customer engagements. The application provides tools to create targeted emails, run Facebook ad campaigns, automate follow-ups and monitor campaign progress, among others.

With Mailchimp, users can collect and analyze their email responses. The application offers graphical representations of data and customer interactions in various formats. Mailchimp allows users to design, share and track email newsletters from any location. With interactive drag & drop interface, users can create and share attractive email campaigns. The built-in analytics and reporting functionality allows marketers to monitor customer activities or generate ad hoc reports.

Mailchimp also offers a mobile-based application for both Android and iOS devices. The application works as a shortcut to reach users' email marketing accounts, enabling users to receive campaign updates, add subscribers and remain informed about social media activity.

The solution serves a wide range of businesses, from small e-commerce to big online retailers and is available on a monthly subscription basis.

Personalization

Site Intercept Survey

Multi-Channel Management

Skip Logic

Activity Tracking

URL Customization

Data Synchronization

Customer Segmentation

Rich Text Editor

Subscription Management

Responsive

Referral Tracking

Multi-Account Management

Real Time Editing

Marketing Calendar

Order Management

Multi-Campaign

Customer Accounts

Customer Database

Recommendations

Registration Management

Interaction Tracking

Automated Publishing

Geolocation

eCommerce Management

Randomization

Campaign Segmentation

Email Tracking

Multiple Projects

Lead Generation

Assessment Management

Email Templates

Customer Activity Tracking

Email Distribution

XML / RSS

Content Management

Form Builder

Preview Functionality

Email Marketing

Mail Merge

Real Time Data

Mobile Retargeting

Channel Management

Question Piping

Click Tracking

Multi-Channel Communication

Behavioral Targeting

Question Library

Question Branching

Social Media Integration

Behavior Analytics

Customizable CTAs

Website Integration

Response Validation

Response Quotas

Reporting & Statistics

Knowledge Base Management

Social Media Retargeting

Geotargeting

Automated Scheduling

Customizable Templates

Demographic Data

Windows 7

Windows Vista

Windows XP

Windows 2000

Windows 8

Windows 10

MailChimp is forever free for up to 2,000 subscribers and 12,000 emails per month. For users with more than 2,000 subscribers, MailChimp offers monthly and pay-as-you-go plans:

1,001 - 1,500 subscribers with unlimited emails per month - $20.00/month
1,501 - 2,000 subscribers with unlimited emails per month - $25.00/month
2,001 - 2,500 subscribers with unlimited emails per month - $30.00/month
2,501 - 2,600 subscribers with unlimited emails per month - $35.00/month

+ $199.00 for pro subscription

Brand24 vs Mailchimp

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