athenahealth

Solutionreach

Add to compare

Ratings & Reviews

Overall Rating

3.74 / 5 (696)

4.00 / 5 (184)

Ease-of-Use

3.5 / 5

4.0 / 5

Value for Money

3.5 / 5

3.5 / 5

Customer Support

3.5 / 5

4.0 / 5

Functionality

3.5 / 5

4.0 / 5

Last Reviewed

June 24, 2020

July 6, 2020

Pros/Cons

  • Pros

  • Easy to learn and easy to work with. Billing is great and the rules based system is so helpful and our errors are less than 1% because of it.

  • Easy, pleasurable interface to navigate. Also easy to train others on it, overall a great product. I loved working on it compared to others I have worked with.

  • Cons

  • It is a great way to view your records and communicate with the provider, but if you are a group that takes care of the elderly it can be difficult for the patient to use.

  • Sometimes it was a little bit laggy and crashed often during the work day. After a phone call to athena they were usually able to fix it quickly though.

  • Pros

  • I love the ease of use, that I can send a quick email or text to a patient instead of having to call them. Its nice that patients can communicate that way as well

  • I love the ease of communicating with patients. Most of our patient base is completely thrilled with the text and email reminders. It also makes my job much easier!

  • Cons

  • Kind of costly for a small practice as everything has an additional cost. The main concept is great, but can get a little daunting.

  • As far as cons about this software, non that I can think off. If I have a problem there is always a solution most of the time is human error.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

FrontRunners

2020

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

301 Recommendations

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots