The price for this EHR is phenomenal and BestNotes has the potential to be great. I like that you can add your own customized forms.

It can be incredibly difficult to stay up to date on the ever-changing regulations.

I have never had a bad interaction with a Best Notes team member. Furthermore, they are very quick to support and to resolve issues.

I like the ability to quickly run the reports I need on a day to day basis.

What you get for the price seems to be fair and the program feels simple to understand and use.

Knowing that we have a  partner we can rely on to help keep us compliant though all of the changing regulations is a huge benefit to us.

Customer support has become horrendous. Can only use from their program.

The calendar feature for all of our therapists to coordinate has been extremely helpful. The group notes are automatically placed in the client file and has saved countless hours.

I like that the interface is user friendly and has a lot of features that are specifically useful within my field.

Being a completely separated app is inconvenient. Also , when the client signs in the EMAR that they have received their medications, their name does not appear in the electronic signature.

Thus the systems uses a lot of odd symbols from the 1990's (such as a floppy disk).

Though I am extremely pleased with the BestNotes platform, it is their customer care and industry knowledge that sets them apart.

I have used BestNotes for six years for one company with ease and the customer support is terrific.

I like this program, it helps keep patient details for clinically utility as well as administrative and liability purposes.

Overall our organization has had a positive experience with best notes.

Lastly, I like the ease with which I can create and modify my own documents as I see fit.

Likes include ease of access, ability to navigate, ability to print information as needed.

I looked into BestNotes and was very impressed with what it has to offer, and at a very affordable price.

He has been knowledgeable, assisted me in learning the system so that I can navigate myself, is reliable and accessible, and has been a great support for my team and I.

It's difficult to organize the chart and transfer records. When other programs are all using the same large MAR's the coordination of records is difficult.

I love this feature simply because, it ensures we are all on the same page, and collaboratively as a whole/team we are all directly involved in each clients treatment.

Finding an EHR that would compliment our service offerings was difficult, but BestNotes is doing a great job.

BestNotes, is one of my top picks for a busy Therapist with a heavy case load.

An important feature is how customizable and flexible the software is, any form that we use is able to be incorporated into the system. The most impressive feature is the customer service.

From the Patient Portal to Outcome Tools, BestNotes provides the best integration of customer information.

Learning how to use and setup BestNotes to its full potential is  a lengthy process. If you know what you are doing or have used something similar BestNotes is Great.

It is a very boring system to look at(looks very outdated). Though everything can communicate and be customized it is a very lengthy and confusing process.

It is initially confusing, lots of different sections to worry about.

As an outpatient therapist, this system allows is so user friendly and to have the customer support to help make forms that was already in place and not charge is a wonderful experience.

This software is very user friendly and BestNotes' Customer services are also very well trained.

At the point when you are making a clinical note, you can add certain underwriters, similar to a read receipt to keep everybody responsible which is likewise extremely supportive.

This program saves you time, you're certainly not limited and are given the freedom to include a lot of detail. This system makes it great for insurance purposes, and licensing inspections.

I have confidence if I have a question or a request, it will be treated fairly and promptly. I love the people I have had the pleasure of speaking to in person and online.

Overall it is pretty flexible and easy to use, and is a very good value for the price.

What do I like most about BestNotes. I could say the intuitive, easy to use layout.

This software is user friendly and easy to navigate. The customer service reps are Super nice and helpful too.

Too much is going on on the screens at once, and your eyes have trouble adjusting.

A year and a half later they almost unanimously agree that it saves time has improved work flow on many fronts. The simplicity of the software aided in the ease of training for our staff.

Tech support is excellent and always available. I love the Chat Now feature where you can get help and answers immediately.

Poor training protocol with system changes and implementation. Difficult to get prompt and concise answers to customer service issues.

Plus, the inability of the implementation team to export/import our data was a major blow.

The deployment was horrible with an abundance of inaccurate entries which interfered with billing. Billing team in general is incompetent.

Use of Smart Text which are mini-templates allow faster and more flexible note creation, not locking one in to use of specific templates.

Lost my practice $53,000 in 18 months due to timely filing denials and not paying attention to claim denials.

The doctor and techs like the usability of the software.

My only complaint would be the interface issues that we sometimes have with our practice manager software.

The encounters are organized as a traditional history and physical or SOAP note (the way the medical record SHOULD BE). The messaging system seems awkward.

User friendly, quick, easy to use, overall I like the system. Easy to access to pt info, makes my job easier to do.

Innovation has been consistent, and the product is faster and more capable today than yesterday. The product is intuitive and easy to use.

This software is got to be one of the best that I have used. It is very user friendly.

Customer service is great and very helpful. They are always able to help with any problems that come up.

We have stuck with Chartlogic through many changes in personnel, strategies, product development processes. We were early adopters attracted to the voice recognition feature that is outstanding.

The only con I have about this product is that it is sometimes hard to navigate between the screens.

Their customer service people are fantastic. The product gets the job done and has most features I like.

This means you are months behind known issues which means months of dealing with angry staff and surgeons.

Worked with other EMRs and you are not allowed to custimize templates of office notes or progress notes. Can custimize Folders for scanned documents.

Our relationship with Chart Logic has been positive.

US Dollar

BestNotes is an HIPAA compliant customer relationship management (CRM) and electronic health record (EHR) database system designed for the Behavioral Health and Addiction Treatment industry. BestNotes merges a CRM and EHR tools into a highly eﬀective software that improves client interactions. BestNotes requires no upfront fees and offers users a month-to-month contract and free training/support.

BestNotes offers a fully integrated suite including scheduling, patient portal, practice management, documentation, medication administration, outcome tracking, e prescribing, lab tracking, and reporting features. 

Automatic updates are applied to documentation to ensure audit and accreditation compliance. Point and click documentation allows users to quickly create group notes and treatment plans. 

BestNotes tracks sales activity; follow-ups, referrals, and ongoing customer interactions. The software covers the full spectrum of client interactions starting with a secure and HIPAA- compliant patient portal that can be connected to a company’s website with a customized application to auto-populate into intake and clinical documentation. A smart calendar enables users to customize appointment types to include billing and necessary documents for service delivery. Calendar allows users to track no-shows, cancellations and attendance and send appointment reminders via text message. 

Our audit and accreditation compliant documentation includes: 

 Pre-Screen, Intake Assessment, Nursing Assessment, History/Physical Assessment, BioPsychosocial Assessment, Psychiatric Evaluation, Comprehensive Diagnostic Assessment, Master Treatment Plan, Treatment Plan Review, Discharge Summary, Medication Management, Vitals/Allergies, Group Notes, Progress Notes (Clinical, DAP, Medication and SOAP options), Case Management, Utilization Review, Consents

Tracking outcomes, now a Joint Commission requirement, is easy with BestNotes!. Send and receive nationally recognized questionnaires electronically and view client and organizational reporting. 

Keep track of your ongoing charges and payments with a customizable ledger! Create invoices, superbills and easily build HCFA-1500 or UB-04 claim forms to eliminate double data entry.
 
To help facilitate effective management of Prior Auths for customers, the BestNotes Prior Authorizations module has been designed to allow staff to:
Input Authorization information for patients prior to services being rendered
Create Authorization templates in an effort to streamline data entry and help prevent input errors
Track and monitor usage of services rendered against a patient's Authorizations
With our eMAR, users can group clients together for a customizable med-pass time, prep medications and track inventory, see when a medication is taken or refused and capture employee and client signature, out-of-the-box reporting for easy quality assurance.

BestNotes reporting features comes with 60+ reports out of the box. Users can also build custom reports.

Human resources can securely store employee files, capture signatures for reviews, disciplinary action, notifications or benefits, receive customizable job applications through your website and track ongoing education credits.

Please contact us for a demonstration: sales@bestnotes.com


LongDescription

Treatment Planning

Document Templates

Patient Records Management

Employee Management

Meaningful Use Certified

Order Entry

Customizable Reports

Document Storage

Activity Tracking

HIPAA Compliant

Charting

Progress Tracking

Digital Signature

Referral Tracking

Task Scheduling

Electronic Signature

Confirmation/Reminders

Invoice Management

Calendar Management

ONC-ATCB Certified

Template Management

Scheduling

Assessment Management

Multi-Location

Self Service Portal

EMR/EHR

Compliance Management

E-Prescribing

Single Provider Practice

Inpatient/Residential

Role-Based Permissions

Client Portal

Forms Management

Handwriting Recognition

Workflow Management

Initial Assessments

Reporting & Statistics

Reminders

Decision Support

Automated Scheduling

Medical Billing

Customizable Templates

Coding Assistance

Billing & Invoicing

For Mental/Behavioral Health

Real Time Reporting

Compliance Tracking

Progress Reports

Claims Management

Customizable Forms

Appointment Management

Records Management

Appointment Scheduling

Multi-Provider Practice

Document Management

Physician Management

Therapy Notes

Practice Management

Medication Management

For Psychiatrists

Drug Reference Database

For Substance Abuse Therapy

Progress Notes

Notes Management

For Healthcare

Contact Management

Mac OS

Web browser (OS agnostic)

Windows 2000

No upfront fees, unlimited training and support and month-to-month contract. $55 per user/month for first 10 users, $22 per user/month for users 11-100 and $11 per user/month for users 101+. Visit https://www.bestnotes.com/pricing/ to learn more. 


Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

BestNotes

Live Online

Webinars

Documentation

Videos

ChartLogic offers an ambulatory EHR suite that includes electronic medical record, practice management, revenue cycle management, e-prescribing and patient portal. The solution caters to primary care, surgical care and other complex areas of medicine.


ChartLogic EMR (electronic medical record) is designed to understand user workflow, specialty and personal preferences. The solution offers electronic charting capabilities that allow medical practitioners to view patient notes, medical history, referral letters and diagnosis codes on a single screen.


ChartLogic PM (practice management) helps in managing the administrative activities which include registration and scheduling, eligibility and verification, claims, billings and collections, user dashboards and reports. The module also integrates with ChartLogic EMR.


ChartLogic RCM (revenue cycle management) enables users to optimize financial performance. The solution manages the payer mix, case volumes and denials and disputes on a regular basis. ChartLogic also takes care of the claims continuum and provides practice staff access to detailed financial data.



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