After months of silence, they sent a lawyer after us to attempt to get 6 figures out of us just to leave the company.

The buy in from our therapists was very slow and their use of the system was sporadic. In addition, for our smaller practice CareCloud's cost was a difficult adjustment.

ITS VERY HELPFUL AND ACCURATE GIVES ME ALL THE INFO ON MY INQUIRIES.

Initially, using the software was difficult because it was the first time we were exposed to electronic records and charts.

It's challenging to understand the simple charges, payments & insurance payments in the financials section.

I have read many of the reviews and wonder what experience these writers have had with EHR systems. My experience has been very positive from ease of use to cost.

At times it takes too long to get a response regarding problems or quick fixes.

It is most user friendly system I have worked with in over 30 years. The notes module and reporting are awesome.

On occasion, it can be difficult to get a quick response for a technical problem.

Some of the other companies have schedules that are more difficult to view, don't integrate labs, and have restrictions on e-prescribing.

The customer support is very good and very helpful. Overall, we are very satisfied with Care Cloud.

They came in toting being the easiest to use cloud platform on the market with robust reporting. It falls flat in every single category.

Ease of use and how much can be easily tailored to your own preferences. Especially like the app where I feel I can always have access to information I need.

Its a great application for making appointments and managing the flow of the office.

Customer service is very knowledgeable. You feel like they truly care about their work.

They do not hold their end of the contact they force you to sign and since being with them we've lost massive amounts of revenue.

They make you believe that it is the best software but there is nothing in it that she would like.

We have used Care Cloud since 2010 and a lot of improvements since then. My staff and I have loved to use this system since day 1.

They are going through some sort of update... patient messages stop working everyday for a while. Their eng team does not see the severity of this.

I like the billing integration with the EMR side.

They are rude, never return calls or emails, close cases with out fixing the issue.

Too many steps to to things in the chart. Referral piece was very poor.

Horrible I cant wait to get away from this company.

I would read through the blog and community posts to see what issues have been a problem and if those will affect your business.

Worst experience you can ever have. Your practice can go bankrupt with the amount of charges you pay for this stupid E HR.

CareCloud has a modern aesthetic that is easy to navigate.

SENSITIVE CONTENT HIDDEN] for implementation they where the only ones who responded to us and where amazing.

We purchased this system about 5 years ago and were very happy with it's performance. Over the last 3 months, however everything changed.

Some ‘glitches’ occur and the support team is quick to get on it but at times dependency on software can be scary when it isn’t working. Suppose this is the case with tech in general.

Overall great for group practice in mental health.

Price was very attractive and ability to control our own billing.

The cloud usage is very nice--no servers and excess hardware to maintain and I.T. costs to pay; great interface and tons of integrations.

The system too many features and use of the system can get really confusing. I hate the training videos.

Before you arrive at the office. If there is a problem, they are already fixing it before you know about it.

Our office loves the ease of using Billing Precision and Genesis. The support is very helpful and it is a very user friendly system.

That iPad's can't be used and the new patient paperwork is difficult for patients to fill out.

It is going to be the new software on the market to beat. We love how easy and efficient it is.

Great experience overall. From start to finish with integration.

I have never worked solo in a clinic like this before, and genesis has been very helpful on multiple fronts, not just implementation of the EHR, but also allowing me to understand the industry better.

Everyone at Genesis is so nice and wants our office to be successful with the integration process. Everyone is so eager to help and answer any questions that we have.

I also really love the use of Fortis for our credit transaction and the ease of setting up auto pay.

We looked back into it recently because the software system we have been using has not updated their software to fit our needs over the 10 years that we have had it. We love how far Genesis has come.

All the EOB is entered so I do not have to hire another team member to help with that. I appreciate that the system integrates with great services like Fortis, posture screen, and review wave.

Genesis and their support team has been very helpful and always willing to work through any issues as well as repetitive training to make sure that we get things right.

Great product with loads of features, easy to use, what else is there to say.

I like the fact that they have been helping me fill out the forms with all the companies required to submit my billing for me and the ease of access to speak to someone.

I am the CA in the office and rely on Tech Support to help me out when I run into difficulty. They are easy to contact and extremely helpful not to mention patient.

Most of the time, we have little issue, and I navigate through things well. When I do, I feel that you are always there to help us out.

They will do the dirty work of billing and checking on claims so you can focus on being a chiropractor.

They do a great job during training to help you understand the system and how it works. The billing team is saving me a ton of time and it is worth every penny.

US Dollar

CareCloud Inc. offers an integrated electronic health recording (EHR) solution–Charts–that provides collective benefits of EMR, practice management and medical billing services. Charts helps physicians to streamline clinical operations and ensure paperless workflow.

CareCloud Charts is an MU-certified EHR solution that provides comprehensive tools to provide better patient care and practice management. The detailed reporting feature tracks practice’s progress en route to Meaningful Use attestation. The solution offers pre-built templates for prescription, reporting or billing which can also be customized as per the need of specialty, clinic or individual requirement.

CareCloud's patient portal–Breeze–allows physicians to engage with their patients. With Breeze, clinics can streamline their daily activities electronically, starting from patient application to final billing. The dashboard displays complete patient information, from medical history to booked appointments, all on a single screen.

Integrated with Charts, CareCloud provides a HIPAA-compliant telehealth platform–CareCloud Live–that utilizes real-time video calls to allow providers to engage with patients safely and effectively.  Providers can manage their telehealth appointments efficiently and relieve administrative burdens with automated patient reminders.

LongDescription

Patient Records Management

Messaging

Meaningful Use Certified

Faculty/Staff Management

Invoice History

Admissions Management

Payment Processing

Practice Management

Patient Questionnaires

HIPAA Compliant

Charting

Waiting Time Tracking

Confirmation/Reminders

Approval Process Control

Patient Intake

Recurring Appointments

Patient Flow Management

ONC-ATCB Certified

Multi-Physician

Discharge Management

Multi-Location

Self Service Portal

Code & Charge Entry

Online Scheduling

EMR/EHR

Mobile Access

Dunning Management

Claims Scrubbing

E-Prescribing

Patient Education

Patient Communications

Reminders

Medical Billing

Virtual Meetings

Physician Scheduling

Physician Management

Coding Assistance

Billing & Invoicing

Real Time Reporting

Compliance Tracking

Claims Management

Video Conferencing

Drag & Drop

Patient Scheduling

Patient Portal

Third-Party Integrations

Appointment Scheduling

Multi-Provider Practice

Insurance Eligibility Verification

For Medical Purposes

Remittance Advice

Multiple Appointment Types

Pre-Appointment Screening

For Family Medicine

Medication Management

For Anesthesiologists

Drug Reference Database

For Cardiologists

For Podiatrists

For Primary Care

For Urgent Care

For Pain Management

For Urologists

Windows 7

Windows Vista

Windows XP

Mac OS

Linux

Solaris

Unix

Web browser (OS agnostic)

Windows 2000

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

CareCloud

Live Online

Webinars

Documentation

Videos

Developed for chiropractors, Genesis Chiropractic Software by Billing Precision is a web-based solution that offers EHR, scheduling, billing, and documentation within one integrated system.


Genesis is ONC-certified and comes with tools for EHR/SOAP documentation. The program uses proprietary technology that automatically creates tasks for users to correct issues without running detailed reports.


Compliance Monitoring systems are built into one workflow and managed from the single program. Claims that need attention are immediately identified to the staff, and users have access to the total number of tasks needed to maximize collections, patient retention, and compliance.


The software is cloud-based and compatible with Mac or PC operating systems and mobile devices, including iPads. Genesis’ Billing department provides billing services for buyers looking to outsource this task to outside group.  



CareCloud vs Genesis Chiropractic Software

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