After months of silence, they sent a lawyer after us to attempt to get 6 figures out of us just to leave the company.

The buy in from our therapists was very slow and their use of the system was sporadic. In addition, for our smaller practice CareCloud's cost was a difficult adjustment.

ITS VERY HELPFUL AND ACCURATE GIVES ME ALL THE INFO ON MY INQUIRIES.

Initially, using the software was difficult because it was the first time we were exposed to electronic records and charts.

It's challenging to understand the simple charges, payments & insurance payments in the financials section.

I have read many of the reviews and wonder what experience these writers have had with EHR systems. My experience has been very positive from ease of use to cost.

At times it takes too long to get a response regarding problems or quick fixes.

It is most user friendly system I have worked with in over 30 years. The notes module and reporting are awesome.

On occasion, it can be difficult to get a quick response for a technical problem.

Some of the other companies have schedules that are more difficult to view, don't integrate labs, and have restrictions on e-prescribing.

The customer support is very good and very helpful. Overall, we are very satisfied with Care Cloud.

They came in toting being the easiest to use cloud platform on the market with robust reporting. It falls flat in every single category.

Ease of use and how much can be easily tailored to your own preferences. Especially like the app where I feel I can always have access to information I need.

Its a great application for making appointments and managing the flow of the office.

Customer service is very knowledgeable. You feel like they truly care about their work.

They do not hold their end of the contact they force you to sign and since being with them we've lost massive amounts of revenue.

They make you believe that it is the best software but there is nothing in it that she would like.

We have used Care Cloud since 2010 and a lot of improvements since then. My staff and I have loved to use this system since day 1.

They are going through some sort of update... patient messages stop working everyday for a while. Their eng team does not see the severity of this.

I like the billing integration with the EMR side.

They are rude, never return calls or emails, close cases with out fixing the issue.

Too many steps to to things in the chart. Referral piece was very poor.

Horrible I cant wait to get away from this company.

I would read through the blog and community posts to see what issues have been a problem and if those will affect your business.

Worst experience you can ever have. Your practice can go bankrupt with the amount of charges you pay for this stupid E HR.

CareCloud has a modern aesthetic that is easy to navigate.

SENSITIVE CONTENT HIDDEN] for implementation they where the only ones who responded to us and where amazing.

We purchased this system about 5 years ago and were very happy with it's performance. Over the last 3 months, however everything changed.

Some ‘glitches’ occur and the support team is quick to get on it but at times dependency on software can be scary when it isn’t working. Suppose this is the case with tech in general.

Overall great for group practice in mental health.

Price was very attractive and ability to control our own billing.

We have encountered too many problems to list.

Lack of integration with the labs; almost everybody else has them. If you copy and paste from Word, the format it creates is awful, making the documents difficult to read and follow.

Clinical templates make it very easy for me to document. Billing is tightly integrated.

I really appreciate how Valant is fine tuned to exactly the items that need to be included in my notes for seeing patients as a therapist.

I feel with the customer service that I have received thus far, I have no doubt that your team will be able to make more necessary adjustments in the future that will further help the ease of use.

It is easy to use after training. Support is always here to help.

I am very excited about the prospect of using the patient portal. I was unaware that this came as a part of my current subscription.

I appreciate the Knowledge Base feature for information and Contact Support feature for prompt assistance. The Report tool has become a favorite for providing clear data to the providers/owners.

It has been incredibly frustrating and difficult. We have not opened our doors yet and are being sent invoices for service that were not even using.

Getting started was frustrating. Once you sign the contract, the customer service team stop replying to emails.

I have used the most expensive to the free versions of other software companies, both in private practice and in hospital. I find Valant the finest product I have used.

It is comprehensive and makes billing quick and easy. It is customizable to individual needs in many ways.

Poor customer service, promises to update - eg the FireFox platform was current when Reagan was still president - unfulfilled, and the general visual formatting and intuitive use is underwhelming.

This situation is both unfortunate and unnecessary. It is frankly not the cost of the EHR that will cause me to move on, but the lack of concern for my needs or the needs of the patients I treat.

However, Valant has been effective at integrating the billing/reporting features with the every day work flow creating increased ease of use.

Valant is a clinically comprehensive and sound software that is intuitive to practitioners and user-friendly.

I am EXTREMELY IMPRESSED with customer service at valant.

I like the record appointment feature. The billing tab is SO HELPFUL.

Problem is it rejects nearly every claim, which causes backups. My providers complain about how complicated notes were, I have lost sever providers because of it.

Efficiency is a big deal for me and Valant helps me improve efficiency every day. I'm very appreciative of the quality of Valant support.

US Dollar

CareCloud Inc. offers an integrated electronic health recording (EHR) solution–Charts–that provides collective benefits of EMR, practice management and medical billing services. Charts helps physicians to streamline clinical operations and ensure paperless workflow.

CareCloud Charts is an MU-certified EHR solution that provides comprehensive tools to provide better patient care and practice management. The detailed reporting feature tracks practice’s progress en route to Meaningful Use attestation. The solution offers pre-built templates for prescription, reporting or billing which can also be customized as per the need of specialty, clinic or individual requirement.

CareCloud's patient portal–Breeze–allows physicians to engage with their patients. With Breeze, clinics can streamline their daily activities electronically, starting from patient application to final billing. The dashboard displays complete patient information, from medical history to booked appointments, all on a single screen.

Integrated with Charts, CareCloud provides a HIPAA-compliant telehealth platform–CareCloud Live–that utilizes real-time video calls to allow providers to engage with patients safely and effectively.  Providers can manage their telehealth appointments efficiently and relieve administrative burdens with automated patient reminders.

LongDescription

Patient Records Management

Messaging

Meaningful Use Certified

Faculty/Staff Management

Invoice History

Admissions Management

Payment Processing

Practice Management

Patient Questionnaires

HIPAA Compliant

Charting

Waiting Time Tracking

Confirmation/Reminders

Approval Process Control

Patient Intake

Recurring Appointments

Patient Flow Management

ONC-ATCB Certified

Multi-Physician

Discharge Management

Multi-Location

Self Service Portal

Code & Charge Entry

Online Scheduling

EMR/EHR

Mobile Access

Dunning Management

Claims Scrubbing

E-Prescribing

Patient Education

Patient Communications

Reminders

Medical Billing

Virtual Meetings

Physician Scheduling

Physician Management

Coding Assistance

Billing & Invoicing

Real Time Reporting

Compliance Tracking

Claims Management

Video Conferencing

Drag & Drop

Patient Scheduling

Patient Portal

Third-Party Integrations

Appointment Scheduling

Multi-Provider Practice

Insurance Eligibility Verification

For Medical Purposes

Remittance Advice

Multiple Appointment Types

Pre-Appointment Screening

For Family Medicine

Medication Management

For Anesthesiologists

Drug Reference Database

For Cardiologists

For Podiatrists

For Primary Care

For Urgent Care

For Pain Management

For Urologists

Windows 7

Windows Vista

Windows XP

Mac OS

Linux

Solaris

Unix

Web browser (OS agnostic)

Windows 2000

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

CareCloud

Live Online

Webinars

Documentation

Videos

Valant’s Behavioral Health EHR and Practice Management Software includes all the tools you need to provide exceptional individual and group care while running a successful private practice.

Unlike other non-specialized EMR software, Valant is built exclusively for behavioral health. It is designed to increase the administrative and clinical efficiency of your practice and includes built-in outcome measures, billing, reporting, telehealth, clinical documentation, and patient engagement and communication tools – all tailored to the unique needs of mental health.

Access the only integrated tool that streamlines your prospective patient process. Receive requests for services directly in your EHR, manage new patient inquiries, and get an automatic data-driven analysis of your best patient-provider matches.

With Valant, you can schedule assessments to automatically send to patients with upcoming appointments. Valant's integrated patient portal called MYIO is built to automate your patient onboarding process and give your patients the user-friendly experience they expect. Patients complete assessments in their MYIO patient portal account, and their scores automatically pull into your clinical note.

Treatment Planning

Document Templates

Employee Management

Electronic Payments

Customizable Reports

Document Storage

Activity Tracking

Progress Tracking

Digital Signature

Task Scheduling

Electronic Signature

Credit Card Processing

Invoice Management

Calendar Management

Template Management

Scheduling

Assessment Management

Single Provider Practice

Role-Based Permissions

Client Portal

Initial Assessments

Activity Dashboard

Reporting & Statistics

Customizable Templates

For Mental/Behavioral Health

Customizable Forms

Appointment Management

Records Management

Document Management

Reporting/Analytics

For Healthcare

For Psychiatrists

Therapy Notes

For Group Therapy

Progress Notes

Windows 8

Valant offers pricing plans for therapy and psychiatry practices as well as billing agencies. Book a demo for quote details and get started with no implementation fees.

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