eClinicalWorks vs Kareo Clinical

eClinicalWorks has 307 reviews and a rating of 3.37 / 5 vs Kareo Clinical which has 313 reviews and a rating of 4.04 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

3.37 / 5 (307)

4.04 / 5 (313)

Ease-of-Use

3.5 / 5

4.0 / 5

Value for Money

3.0 / 5

4.0 / 5

Customer Support

3.0 / 5

4.0 / 5

Functionality

3.5 / 5

4.0 / 5

Last Review Written

March 25, 2021

March 18, 2021

Pros/Cons

  • Pros

  • This software is super easy to use, and very convenient.

  • Great for scheduling and basic functions. The color coding by provider is very useful.

  • Cons

  • The graphics are a bit dated, could use an update on color quality and font but still gets you all the information you need

  • Some technical difficulties and not very efficient customer service are the main downsides of this nice software

  • Pros

  • I love the ease of using the product. Very user friendly for all types of technical levels.

  • The quick and easy way to use it for our patient. Easy to input information without any problems and fast working.

  • Cons

  • The price for this software is beginning to be a bit high for our practice, but the software itself is amazing.

  • There can be times of frustration in finding things in the system, but those are easily handled with a little research. I'd like the option to really personalize the reports available.

Pricing

Pricing Range

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Product Demo & Screenshots

Product Demo

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2021

FrontRunners

2021

Advisor Recommendations

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7 Recommendations

175 Recommendations

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Pricing Guide

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos