They say the Devil is in the details and here is where I get very frustrated with Optimis.

They offer instant answers to questions and problems There is direct line or email to support. It's confident about compliance and is easy to use.

The built in schedule, documentation, billing, make sense. The built in appointment reminders for patients is nice feature.

While it is not the cheapest for front end PT staff costs, it saves you on the back end during patient accounting and electronic insurance handling. If you do Medicare, then it is a winner.

Though priced higher than other similar software, its ease of use and specialization in the physical therapy profession is very important to us and will keep us users for a very long time.

I have been using OptimisPT for almost 4 years and have been happy with the level of support, comprehensiveness of notewriting and compliance with Medicare.

It is not immediately intuitive, but that is true of any software that has a lot of functionality. Once you get the hang of it, it is elegant and easy to use.

I like the ease of use with charting. The drop down and clicking makes it easier to manage.

OptimisPT is fantastic in regards to allowing us to be fully compliant with all rules and regulations for billing in the PT industry. You can customize but you don't have to.

Excellent customer service with OptimisPT rep [sensitive content hidden]  thank you.

Great, user friendly software and excellent customer service.

Again, too thorough ; not efficient w/ time management ; takes 30 min to do an evaluation.

It is cloud based, so aside from a few programming glitches, it has been a great EHR program.

When searching a patients name through the scheduling page, not everyone with the name pops up which makes it an inconvenience when you're in a hurry.

OptimisPT is truly focused on the clinician and practice, and keeps very up-to-date with current PT trends.

Easy to implement, smooth workflows, custom templates, updates made based on client feedback, integrated with our PM.

I have used this software in addition to another software that I use. The provider likes it for all of the patient payments.

3 prolonged downtimes (1 of them lasting numerous days) that were disastrous for our business and a completely apathetic response to the problems they created for our business and patient care.

Great experience overall - account reps and development teams are over the top helpful and swift with resolution. Great communication and transparency all along the way.

OptimisPT is truly physical therapy-focused, and I am so happy to have software for our PT practice that is. It keeps very up-to-date with changing PT requirements and trends.

We found value and benefit and highly recommend a CER to anyone that wants to help ensure they can pass an audit. Documentation from a compliance standpoint can help reduce payment denials.

Unexpected crashes that can totally derail one's day.

The billing component is very easy to finalize our claims. The program will let the billing specialist know if the therapist hasn't billed enough units or if the therapist is billing too many units.

OptimisPT is tailored to PT and has many great features.

I've been with OptimisPT since it was originally launched and can't compare to other products, but it has definitely evolved over the years into a very helpful system.

Getting WebPT was the biggest mistake I did in my practice.

Optimis does a good job of showing a running tally of how much money has been billed to a patient's insurance. Optimis' .pdf notes are clear, well organized, and easy to read.

Strong adherence to Medicare compliance, thoroughness of documentation, relative ease of use after steep learning curve.

Easy to use/interface documentation and scheduling between Physical/Occupational/Speech Therapist.

Software is user friendly. I appreciate the value of Athena gets paid based on revenue.

Mobile app is easy install and it's nice to have pictures of my providers.

Running reports if difficult, not a lot of report options. Authorizations are difficult to track.

What I like the most about athenaOne is the vast amount of information that can be shared. There isn't much that it can't be used for when it comes to patient care.

I loved how easy it was to document patient visits. It was also very quick and efficient.

Ease of use good but especially like the ability to customize to make this “ mine.

Allows for different styles and helps MIPS compliance. Have seen an increase in revenue.

Very user friendly, customer service is outstanding. The ease of submitting questions and quick responses.

The portal is easy to use and implement (users simply configure a browser, login). Their help desk is pretty decent.

Billing is easy from a practitioner standpoint. It also is starting to integrate with other EMRs so occasionally we can pull labs and imaging from other participating systems.

These days, the technology we use and share is so important. Not everyone is health literate, but this helps make it easier.

I am hard pressed to find a negative that would dissuade me from purchasing athena all over again.

Integration to system provided by Athena folks that did not know the system. Athena has very little under standing of PT/OT and no  understanding of WC billing in PA.

I love the ability to customize my reports, letters and templates. I love the photo capture.

The layout of this software is terrible. Very confusing and it takes a lot of clicking to access any part of the patient’s chart.

The tickler system for follow up visits are subject to user errors and need constant review.

This software is sleek and beautiful. It has great ease of use for patients and myself and the office.

Poor functionality of Pharmacy. Major patient safety issues.

NO ONE told us and this document languished in some digital box. If we were a hundred person organization, I could pay someone to sit and manage the 20 or so boxes where they put communication.

The templates and text shortcuts were probably the best part of this software. The ability to add drop down menus and text boxes to your text shortcuts was extremely helpful for creating templates.

US Dollar

OptimisPT is a cloud-based electronic medical record (EMR) solution that provides all-in-one, evidence-based rehab therapy documentation, scheduling, billing interfaces, and practice management to practices. The software is ideal for rehab therapy, physical therapy, occupational therapy, and speech-language pathology.


OptimisPT's "Clinical Decision Support" feature gathers patient information at the point of care, providing the clinician with recommendations for evidence-based clinical care based on real-time data collection.


OptimisPT's compliance features provide clinicians functionalities to manage audits from Medicare or other third-party payers. OptimisPT also offers integrated numerous real-time alerts within aiding in the documentation that reflects the intensely complex regulations and requirements of the industry. Updated constantly through the cloud-based interface, the alerts ensure that therapists always report documentation and coding to meet the requirements of the regulated healthcare environment


OptimisPT pricing is per user on a monthly subscription basis. A pay-as-you-go model is available.



LongDescription

Treatment Planning

Practice Management

HIPAA Compliant

Exercise Library

Confirmation/Reminders

Assessment Management

Multi-Location

EMR/EHR

Insurance Management

Billing & Invoicing

Progress Notes

Reporting/Analytics

For Physical Therapy

Appointment Management

Patient Portal

Document Templates

Electronic Payments

Customizable Reports

Document Storage

Activity Tracking

Charting

Progress Tracking

Referral Tracking

Customer Database

Calendar Management

Template Management

Scheduling

Data Import/Export

Booking Management

Compliance Management

Client Portal

Activity Dashboard

Reporting & Statistics

Reminders

Customizable Templates

SOAP notes

Claims Management

Records Management

Document Management

Mac OS

Web browser (OS agnostic)

Email/Help Desk

Knowledge Base

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

OptimisPT

Live Online

Webinars

Documentation

Videos

The athenaOne Suite which includes athenaCollector a revenue cycle management solution and athenaClinials an EHR (electronic health records) recently ranked #1 in 2023 Best in KLAS for athenaClinials Ambulatory EMR for 11-75 physicians and athenaIDX practice management. The suite provides cloud-based services for EHR, revenue cycle management, medical billing, patient engagement, care coordination, and population health management. In addition, the solution includes Epocrates another point-of-care mobile app.

Patients can utilize the patient portal to review history, pay bills, sign forms, and schedule appointments. Reminders can be delivered via phone, email, or text message; patients can even be alerted when test results are waiting in the patient portal.

athenahealth currently works with a network of more than 160,000 providers that utilize the user-friendly interface daily. The solution is set up so that even nontechnical staff will be able to navigate their way through the system with ease.

OptimisPT vs athenaOne

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