Power Diary vs PrognoCIS

RATING:

4.6

(187)

Power Diary has 187 reviews and a rating of 4.64 / 5 stars vs PrognoCIS which has 288 reviews and a rating of 4.06 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.6 (187)
4.1 (288)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4.5 / 5
3.5 / 5
Customer Support
4.5 / 5
4 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
April 26, 2024
March 19, 2024
Pros/Cons
  • Pros

  • It is reliable and works seamlessly. The team at Power Diary are constantly updating the program and are really responsive to user suggestions.
  • Ease of use, great support via Help button, instant customer service, cost effective, SMS reminders to avoid client non-attendance and fantastic range of options.
  • Cons

  • Limited functions available on the calendar - cannot view single day of the week for multiple weeks.
  • Difficulty uploading my stationary template, problems writing letters in the style I choose (it’s confusing).
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  • Pros

  • Entire team including support and billing are very accessible and quick to respond to any concerns. It is easily customized and is cost-effective especially for a small medical practice.
  • Easy to Navigate, ability to move freely from EMR to Billing Feature. I love the Tabular reports which help in troubleshooting when staff has problems, also customer service is great.
  • Cons

  • We were never able to use the fax inbox for both our locations; it only worked at one location, even after several attempts by the technician and costly IT expenses.
  • Also, technical support is very difficult; communication is not always clear, it can be confusing, and we do not always receive timely responses to our needs.
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Pricing Range
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$
$
$
$
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$
$
$
$
Product Demo
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45 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos