DonorPerfect vs MemberLeap
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.3 / 5
4.6 / 5
Value for Money
4.5 / 5
4.8 / 5
Customer Support
4.7 / 5
4.9 / 5
Functionality
4.3 / 5
4.6 / 5
Last Review Written
September 12, 2024
June 9, 2024
Pros/Cons
Pros
- The customer support and training has been fantastic and has made it so easy for the team to learn and use. The webinars are a great additional tool to help us maximize our system.
- Donor Perfect was hands down the best choice. We have never looked back and are grateful every day for the rich features that DP provides.
- DonorPerfect has some good capabilities and is highly customizable. The software does a good job of tracking donors and volunteers and a decent job of tracking memberships.
Cons
- I find it difficult to run reports. There are a lot of upgrade features that you have to pay.
- Difficult to figure out all the reporting features.
- One aspect of the software that makes it a little difficult to use are the phrasings that are used as descriptors.
Pros
- The program is robust for the price point, which is great for a small nonprofit like us. It will save us countless hours with membership and conference/event management.
- They offer a good overall product for Member Management, Member Communication, and Event Management at a good price. They have many more capabilities that we have not taken advantage of.
- Out of the box, MemberLeap is a feature rich association management tool. But what gives MemberLeap the distinct advantage is their dedication to improving the product in customer-centric ways.
Cons
- There are a few layers to get through to create designs and some areas can be frustrating when you forget how to do something. We are beginning to create some how to videos to assist with this.
- There is such a wide variety of reports it is hard to keep track of what each report does.
- The Admin interface is hard to learn unless you have something specific to do.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
N/A
FrontRunners
2024
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
89 Recommendations
N/A
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
