Pawfinity vs MoeGo

RATING:

4.6

(106)

Pawfinity has 106 reviews and a rating of 4.63 / 5 stars vs MoeGo which has 229 reviews and a rating of 4.76 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.6 (106)
4.8 (229)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
February 19, 2024
November 16, 2023
Pros/Cons
  • Pros

  • Pawfinity is user friendly and efficient for our mobile grooming company.
  • It’s also been great during COVID as we were originally signing up new clients but now we email a link and they can do it all themselves, cutting 5-10 minutes that we can spend grooming.
  • Cons

  • Lots of bugs in the system that they like to blame on user error then be like opps that was our bad.
  • Absolute worst customer service I have ever experienced.
Read all user reviews
  • Pros

  • I like how easy it is to use. I like the online booking, and app for my clients.
  • It’s very simple and quick to enter in new client information or to create an appointment. I love that there’s a place for vaccinations and a reminder option.
  • Cons

  • The program lags often causing a bit of down time between screens.
  • Support is through email, and by time you get a response you have moved on. The calendar is very boring, and hard to see a difference between blocked gray and the white of the calendar.
Read all user reviews
Pricing Range
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$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos