Planview AdaptiveWork

RATING:

4.3

(174)

About Planview AdaptiveWork

Planview Clarizen is an award-winning enterprise work management solution for project portfolio management (PPM) and professional services delivery teams. The solution enables PMOs, EPMOs, PSOs, and ESOs to gain real-time visibility across all their work, automate workflows, proactively manage risks, and deliver greater business impact. Key capabilities include: •Collaborative project management •Project portfolio management •Resource management and capacity planning •Demand management and prioritization •Document management •Reports and dashboards •Email and mobile collaboration •Time and expense tracking •Project budget tracking •Team collaboration

Awards and Recognition

FrontRunner 2020
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Planview AdaptiveWork Reviews

Overall Rating

4.3

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4.5

Value for money

4

Functionality

4.5

Most Helpful Reviews for Planview AdaptiveWork

1 - 5 of 168 Reviews

Anonymous

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed January 2022

Robust project management system

Mohannad

Verified reviewer

Information Technology and Services, 51-200 employees

Used less than 2 years

Review Source: GetApp

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

1

Reviewed January 2016

Serious and Specialized System

Clarizen is not a generic light tool for simply task scheduling and contact management. It is a serious project management software done by project managers for project managers.

PROS

It profoundly covers all aspects of project management, very customisable, with advanced reporting and custom fields.

CONS

There is always a room for improvement, Clarizen is relatively a new product that needs to build an ecosystem around it. That includes more integrations with other cloud services, 3rd party products in its marketPlace, and faster customer support.

Anonymous

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2017

Finally one project management platform that got it all

PROS

One single platform where both project information and customer information meet, thanks to the Salesforce.com integration. This enables salespeople to keep a real-time view on margins and project progress, without them needing to ask a project manager for a status update or a meeting. The information is right there, up to date and accurate.

CONS

You need to make a solid business case and build a real plan to get the budget approved. Most companies have a lot of tools and some work together with others and... but none beat Clarizen if you ask me - it is a "one-stop" to get all information. So do the math to show you can save money by centralizing the tools, and that you can lower the time spent on managing different solutions. It helps if you show dashboards: management likes dashboards (and numbers). Clarizen was not so easy to explain to the whole team, it is a very complete solution. So we decided to "drip-feed" it to the teams.

Scott

Retail, 5,001-10,000 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed September 2017

Very useful for getting everyone onto "one source of the truth"

Biggest benefit is "one source of truth".

PROS

The ease of use that comes from being a SaaS solution has been the strongest feature. In addition, because it is web-based, some of the configuration can be done using CSS, which does not take a lot of programmatic experience to implement.

CONS

As a PPM, there are still gaps (as of this writing) in some basic PPM functionality. The most glaring to me is the lack of Capacity Planning functionality. It can handle Resource Allocation, and Resource Loading, but if you are looking for a way to forecast out what your expected capacity for future work is, you can only do it through heavy configuration. As for configuration, it has pros and cons, but one of the more challenging limitations is in changing a custom field. If, for example, you decide that the data type on a field must be changed from string to number, you cannot simply change the data type. You must create a new field with the correct data type, find all the configuration instances where that field exists (in, for example, custom actions you've programmed Clarizen to take) and replace them, then delete the old field. It's a very clunky process. The last big con we have found is that there is no archiving of data. If you want to archive your data, you must dump everything out into a EDW of some sort. This is doubtlessly to keep the database slim, but that means that the system is always an "As Is" system, and you lose the ability to analyze trends.

Anonymous

2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

1

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2020

Full featured - but huge code base

Good. It was a disaster switching to Redbooth, and it was a major upgrade from Basecamp. Maybe it was too big of a jump for a smaller organization.

PROS

It's like the rolls royce of project management systems. Super powerful and hard to really throw stones at the functionality.

CONS

The biggest learning curve because it has specific ways that it manages workflows. It's great. But you need a dedicated team member to just learn and train people on it.

Reasons for switching to Planview AdaptiveWork

Functionality