Their bootstrap design is amazing, before version 2 it wasn't so tidy but nowadays it is. Thanks for making my bug tracking and managing easier.

Most of the settings are awkward to apply, takes a little getting used to.

A very simple interface, very good graphical reports, daily use eclipse compatibility with my tech team.

If  you are struck with the setup, it is very unlikely you can an answer as this is used by very less people. Very difficult to setup work environment on Linux system.

We like it so much we plan on widening the scope to use it for an online helpdesk ticket system for our district.

As our business grew, we needed to fit the program into our business logic. Each customization of this software lasted a couple days until it fit.

Great for tracking features, bugs and managing a distributed team.

It has a good UI, amazing and adorable green mantis logo.

It's very easy to use, and it's free. Really, If you don't have a bug track tool yet, give it à try.

Very simple, user friendly and most of the bug reporting and monitoring parameters are pre-configured. Integration with 3rd party software management tool is possible.

It's not that easy to use and with multiple tickets or issues opened at the same time it's very confusing.

It is easy to use and very simple. It has its own inbuilt bug tracking feature which helps us for effective reports for the specific issues.

MantisBT is a light and easy to use Bug tracking software. MantisBT has gained popularity as it is easy to install and can start using the same in few hours.

My experience has been relatively good as I use it daily with my team.

It opens a ticket on the name of the assignee. You can also track the issues of the developer and can be helpful in counting the overall performance rate of the developer.

Very poor user support without questions can improve this issue as it makes daily development difficult.

Have been using it consistently, does the job and is great price for a small team.

I like most the easy usage of this software even for customer care members, or for users who don't have technical background. Moreover you can choose your own language.

Mantis BT is a simple and practical tool to manage the bugs found during the execution of the test scenarios of a certain functionality.

Mantis is a good bug tracking tool, it is free and can be used in several projects.

I have used other platforms like JIRA and I think it is more intuitive and it has better functions and integrations.

It's very user friendly and good value for money.

Tracking project progress and time is the only thing this is good for. Heaven forbid you forget something and you have to start all over.

If you are a small company, the assigning of resources can be frustrating, as we are an all hands on deck organization, so resources are often double booked, which can create confusion in OpenAir.

The software is fairly streamlined to be able to move quickly and process recurring tasks in such a way that non-accounting staff can be comfortable in the UI too.

The drop downs didn't toggle well and data would have to be refreshed all together to get the correct information in the drop down in case you wanted to see a different client.

NetSuite OpenAir is an excellent solution that combines a comprehensive approach with convenience.

I like the ease of use, seamless integration with most major platforms, flexibility and value proposition.

Lack of integration to the project financials. We struggled with integrating the contract data into the project so we could track profitability real time.

Just a terribly put together application, I think it has potential but someone fell short of development.

The way to edit timesheets and projects, is a little bit confusing for someone who dealing with it for the first time.

The very worst thing about it is the astronomically high price. For between 15 - 20 users we were paying over $20K/year.

We had need to solve our revenue recognition and financial reporting and with NetSuite we did streamline the process and automated month-end closing process.

I like that it has the capability to integrate with things like Salesforce and Jira, making it easier for users to complete multiple tasks in one spot.

This software is perfect for time tracking, project management and invoicing for a professional services organization.

Very easy to use and it is very easy to pull reports like time sheets and utilization in scheduled basis.

After implementation this is a great tool for project accounting and I would recommend to anyone where project accounting is a large part of business.

Good software for maintaining expense and project time management and reporting tool.

Easy to operate, searching for a transaction is improved based on the other softwares and great ERP product.

NetSuite OpenAir is great project management software especially for expense management and project time configurations.

This software is cumbersome and rigid, and there are so many simple functions that it can't do that it's hard to understand why wasted their time making everything else so complex.

And sometimes just guessing at fixes drained significant time that could have been spent in more productive ways.

The customer service is AWFUL - long waits to talk to people who are reading from a script. Their online help forum, SuiteAnswers, is equally bad.

Rather negative - the company I worked for, a Marketing agency, really should not have selected OpenAir.

OpenAir is user friendly and integrates with multiple in house systems.

It’s a great tool to manage projects, resources, submit timesheets and invoice clients.

It has a great repoting feature that provides great insights about the project progress.

Setting up the same timesheet over and over again is a bit of a chore. There is no memory of what you did the last time you used it.

Overall, we have been pleased with the performance and functionality, as well as the support response when needed has been great.

Also easy to evaluate Vacation OFF timing of resource and it will help on OPEX cost estimations and tracking.overall user interface is good and easy to generate reports.easy to integrate with JIRA.

US Dollar

MantisBT is a cloud-based issue management and bug tracking solution designed for software development organizations. The solution helps team members to collaborate on projects and share software development progress with internal teammates and external clients.


MantisBT’s email notification feature sends automated emails regarding issue updates, group actions and project statuses to both project manager and team members. The role-based access feature allows project managers to restrict or grant access and permissions for projects, data and information to selected users.


MantisBT’s project collaboration feature allows team members to communicate and collaborate on bugs and issues raised by end-users. It also enables project managers and team leaders to customize workflow on the basis of project requirements and resource availability. Users can also access dashboards to keep track of the development progress as well as generate variety of reports to summaries development updates.


MantisBT supports operating systems such as Windows, Mac OS X, Solaris and Linux.



LongDescription

Commenting/Notes

Deadline Management

Status Tracking

Access Controls/Permissions

Activity Tracking

Progress Tracking

Project Management

Task Planning

Projections

Product Roadmapping

Customizable Fields

Collaboration Tools

Multiple Projects

Audit Trail

Configurable Workflow

Project Time Tracking

Issue Management

Role-Based Permissions

Workflow Management

Email Management

Bug/Issue Capture

Percent-Complete Tracking

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Chat/Messaging

Customizable Templates

Backlog Management

Issue Tracking

Dashboard

Monitoring

Customizable Forms

Drag & Drop

Tagging

Code Repository Integration

Task Management

@mentions

Search/Filter

Bug Tracking

Windows 7

Windows Vista

Windows XP

Mac OS

Linux

Solaris

Unix

Web browser (OS agnostic)

Windows 2000

Windows 8

Windows 10

MantisBT is open source, free to download via the website.

The SaaS option, MantisHub, is available with additional features at the following:

Starter (available to new customers only) – $4.95 per month (paid annually, or $6.95 monthly)
Gold – $22.95 per month (paid annually, or $29.95 monthly)
Platinum –  $45.95 per month (paid annually, or $59.95 monthly)

Email/Help Desk

FAQs/Forum

Knowledge Base

Self-Employed

2-10

11-50

51-200

201-500

MantisBT

NetSuite OpenAir offers buyers a collection of applications designed to support every stage of the professional services delivery lifecycle. Offered as Software-as-a-Service, the platform includes applications to manage projects, resources, expenses, and timesheets. There are additional applications for billing and invoicing and project accounting, as well as analytics; the system is also optimized for mobile usage. NetSuite OpenAir Connect allows users to sync the web-based platform with a company's existing front- and back-office systems.


NetSuite OpenAir was developed to support the needs of professional services firms in any vertical, but is best suited to larger organizations with more than 500 employees. Companies with under 500 employees should look to NetSuite SRP (Services Resource Planning), which offers similar functionality that has been tailored to smaller buyers.


NetSuite's collection of PSA solutions are currently utilized by more than 1,500 professional service companies worldwide, both small and large.



Real Time Analytics

Project Workflow

Project Templates

Proposal Generation

Task Scheduling

Invoice Management

Portfolio Management

Project Planning/Scheduling

Timesheet Management

Approval Process Control

Gantt/Timeline View

Resource Management

Calendar Management

Resource Allocation & Planning

Mobile Access

Planning Tools

Dashboard Creation

Skills Tracking

Real Time Data

Performance Metrics

Client Portal

Project Accounting

Project Tracking

Invoice Processing

Time & Expense Tracking

Reporting/Project Tracking

Billing & Invoicing

Accounting Integration

Expense Tracking

Budget Management

Reporting/Analytics

Progress Reports

Prioritization

Quotes/Estimates

Project Planning

Task Progress Tracking

Third Party Integrations

Document Management

Forecasting

Utilization Reporting

Professional Suite for SMB business starts at $399/month + $49/user/month
Enterprise Suite which includes Resource Management is $899/month + $49/user/month



MantisBT vs NetSuite OpenAir

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