ADDA vs Buildium
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.5 / 5
4.3 / 5
Value for Money
4.3 / 5
4.4 / 5
Customer Support
4.7 / 5
4.5 / 5
Functionality
4.3 / 5
4.3 / 5
Last Review Written
June 18, 2024
September 10, 2024
Pros/Cons
Pros
- Support is good and the way it structure on accounting and invoicing bills are good. Need to improve in bank and cash section.
- Highly recommended for its simplicity and strong backing by a knowledgeable team.
- Our appreciation goes to him, exclusively. Thanks, [sensitive content hidden], for being a patient and highly effective support source.
Cons
- There is no option to pay rent online through this app. They can include this feature.
- The system hangs quite often during the regular use of the software and automatically logs out. The software shows an error in browsing while pulling the receipts from the Mollak system.
- In the invoice overall due is showing. Some residents gets confused.
Pros
- I have only used it for 3 months and so far so good. Customer service is pretty good with things that they can answer quickly.
- Their tech support has been outstanding over the years. I highly recommend this product to any landlord or property manager.
- Great product, user friendly, easy set up, reliable and convenient. Great for any size business.
Cons
- If you accidentally miss a document or upload them in the wrong order (as is required in my agency) you have to delete them and start all over again.
- It has also been glitchin from time to time and that can delay applications and tasks and it's very frustrating.
- Hard to set up late fee charges for each unit. Even tenants paid on time and their balance is $0, the software post late fees and no option to modify settings.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
N/A
FrontRunners
2021
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
3 Recommendations
118 Recommendations
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
