Amenity Boss

RATING:

4.7

(29)

About Amenity Boss

Amenity Boss by Luminous is a property management solution designed for amenity management whereby residents can plan ahead, residents can reserve, there are built-in credit card payments for convenient reservation and payment, scheduling, digital signage, and more.

Amenity Boss Pricing

Starting price: 

$195.00 per month

Free trial: 

Not Available

Free version: 

Not Available

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Amenity Boss Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Amenity Boss

1 - 5 of 29 Reviews

Robin

Real Estate, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2023

Great Experience and Top Notch Customer Service

From set up to daily use, we always have the customer support we need. Training new employees to use it was very easy and our residents loved it. It was simple for them, and they liked the extra layer of security Amenity Boss added to our amenity areas.

PROS

Amenity Boss allows us to track amenity users and control the access, insuring residents of equipment availability and room. We have used it for Yoga class reservations, pickle ball courts, fitness facilities, even the pool. It also allows us to prevent non-residents from gaining access.

CONS

We really didn't have any cons. Amenity Boss fit our needs perfectly.

Vendor Response

Robin, Thank you for taking the time to share your experience using Amenity Boss! We love to hear that you appreciate the added security benefits at your community. Always let us know if we can do anything to improve your experience with Community Boss! - Michael

Replied December 2023

Anonymous

51-200 employees

Used monthly for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2023

Helped Us Navigate A New World In Property Management

Overall, Amenity Boss helped us navigate the new world of social distancing and mask-wearing during the Covid pandemic. It allowed us to keep up with staying under capacity limits, keep track of contact tracing and even allowed us to find ways to use Amenity Boss for special event reservations.

PROS

Amenity Boss allowed our property teams to be able to easily set up and administer amenity registration for residents, as well as monitor usage of amenities by resident.

CONS

The biggest negative feedback we received from our property staff that used Amenity Boss regularly is the inability to re-open an amenity spot if someone does not show up for their reserved time slot. The time slot must be cancelled prior to the time slot beginning. This made it difficult to better service residents when we were reaching the capacity of any of our amenities.

Vendor Response

Thank you for taking the time to share your experience using Amenity Boss! We're happy to hear that Amenity Boss made monitoring and usage of amenities smoother. Thanks for that valuable feedback - I have passed it along to our engineering team to consider adding a pass cancellation feature for cases like these. Always let us know if we can do anything to improve your experience with Community Boss! - Michael

Replied December 2023

Jodi

Real Estate, 501-1,000 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed December 2020

Easy implementation

I wish it were incorporated with current building software to make process smoother for residents and users.

PROS

The implementation process was easy and the use of the product was timely for COVID.

CONS

It is another platform for team and residents.

Vendor Response

Jodi, thank you for taking the time to share your experience using Amenity Boss! I'm happy to hear that the implementation was smooth for you. We are constantly building out integrations with property / building software! Always let us know if we can do anything to improve your experience with Community Boss. - Michael

Replied December 2023

Chianti

Real Estate, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

Amenity Boss User

Over the course of two years, I find that I enjoy using this software and it makes managing the information bearable.

PROS

I like the ease of navigating the program and the way it organizes all information for easy access.

CONS

The software is user-friendly and straightforward.

Vendor Response

Chianti, Thank you for taking the time to share your experience using Amenity Boss! We're so glad to hear that you find it to be user-friendly and easy to navigate. Always let us know if we can do anything to improve your experience with Community Boss! - Michael

Replied December 2023

Julie

Real Estate, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2020

A Bright Spot In 2020!

Because of the current pandemic, our company implemented Amenity Boss as a way to manage restricted number of persons using the amenities to say with guidelines. It has been a godsend. I can look at the dashboard and see who 'should' be there and then go out and remind those that did not make a reservation to follow guidelines. I love this system!

PROS

I loved being able to set up each amenity with personalized info and photos. It's user friendly, the residents can use it with minimal direction. Amenity Boss has thought of everything from set up to deployment to user experience on both the community and resident side of things. I love the dashboard features and how the info i need is just a click away!

CONS

At first, I was a little confuse with the set process for the hours of operation. But, support was amazing and answered all my questions quickly and with easy to understand instruction. I have not yet requested new codes for apartment yet, and I wish there was an easier way to get them rather than doing an upload of a spreadsheet (I think that's what I read) I'd rather be able to open a tab dedicated to updating user codes and being able to type in a vacate date and then a new code generated after that date.

Reason for choosing Amenity Boss

N/A