PayHOA vs WebSelfStorage

RATING:

4.5

(200)

PayHOA has 200 reviews and a rating of 4.46 / 5 stars vs WebSelfStorage which has 93 reviews and a rating of 3.28 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (200)
3.3 (93)
Ease-of-Use
4.5 / 5
3 / 5
Value for Money
4.5 / 5
3.5 / 5
Customer Support
4.5 / 5
3.5 / 5
Functionality
4.5 / 5
3 / 5
Last Review Written
February 16, 2024
November 9, 2023
Pros/Cons
  • Pros

  • We've been using it a little over 6 months and in that time there have been updates, changes to the layout to improve it, accounting capabilities it didn't have 6 months ago.
  • Without a doubt, PayHOA's interface was the easiest to learn and sell to the other board members.
  • Cons

  • There are times when the software seems to lag.
  • Cancelation on their pdf mailer. They say you have 5min to cancel, however there is no option for you to cancel as the user.
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  • Pros

  • It is a good program for the monthly fee. Easily integrates into our kiosk and gate programs.
  • This software has enormous content and it's ease of use is refreshing.
  • Cons

  • Currently, I am frustrated with how quickly the ledger updates with reversals, and how it reports/ Displays itself.
  • No answer to phone calls, their web contact form is broken and errors out, so you're just out of luck. DO NOT RELY ON THIS SOFTWARE FOR YOUR BUSINESS.
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Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
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38 Recommendations
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos