A great amount of this success is due to Pilera. We use Jenark as our financial platform and Pilera integrates with it seamlessly and many other financial platforms.

The resident portals have been a big hit with our residents. I can't tell you how happy our Boards are with our reporting capabilities.

Management is lovely, professional, and responsive. Very pleasant working relationship and I genuinely like these people.

I also love that Pilera offers great customer service that is professional, reliable, and provides resolution when I have an issue.

Software is easy to use, aesthetically pleasing, and very user friendly. Customer service/support is always so helpful and quick to respond (Rhonda is our go-to and she is incredible!).

I love the simplicity of sending out multiple or single welcome messaged and how easy it is to make administrative changes.

Sometimes figuring out warnings can be challenging. I have had complaints from investors about using Pilera because they have multiple names as Owners and can't link all their accounts in a login.

The ability to provide a Resident Portal to every homeowner or tenant. The product support is exceptional.

It has been one of the most reliable elements in my company. The managers and the clients are very happy with it.

We particularly like how aesthetically pleasing the interface and communications appear, and how it can be used to reverse 911 for any urgent notices needed.

I do like that the software itself is very easy to use.

Easy to use software and outstanding customer service.

I don't like that we can not set households up.

We use the email feature the most. And the lack of customization is frustrating at times.

My main complaints with Pilera would be the Unassigned folder.

It gives us the ability to know if the messages are received and opened. Provides us with the ability to provide a Document repository for every community.

I personally love the ease in which I can find unit owner information, as well as ease in using the support/hel desk.

For example the residents dislike the borders of the emails but that is something we cannot change. I do appreciate that the development team is taking our feedback and making pilera more functional.

I love the ease of communicating with the membership, the languages the messages allow users to pick, and the tracking of the membership when adding and removing people from the system.

The customer service team is incredible at helping you navigate through any issue you may be having with the software.

The software is easy to use and navigate through which makes it simple to explain to clients. Pilera is also always making improvements and adding more features making it better every year.

This is what they promised me before the change and they in my opinion made changes I have asked about and others that I have appreciated.

If there was one aspect I dislike, I would prefer the resident database appear immediately after selecting the HOA instead of being directed to the dashboard.

Functionality is great for very basic things. Granted I probably haven't used all of the features that are available and that is something i need to explore further.

Simplicity, clarity, excellent customer support, cost effective. Should have gone with re-leased from the start.

Excellent value for money and has improved our admin efficiency massively.

Limited ways to learn the software, we had our knowledge passed down form staff member to staff member, with knowledge being lost as staff left.

The implementation and support staff are attentive and ready to provide assistance if you are ever in need. It's a great software with a great team behind it.

Web based and apps make this easy to use on any workstation tablet or phone. The software automates all our regular functions and works as a single point data capture device.

The benefits from this software are great, easy to use and paperless.

Ease of use, available anywhere in the cloud, unlimited users, great customer service and help when needed, unlimited cloud storage.

No access to software from my smartphone or pad.

Also, I love Re-Leased's customer service. Everyone that I have spoken with has been friendly, knowledgable, patient, and quite helpful.

This system is easy to use, navigation via the dashboard is the best. I would highly recommend this product to any business, small, medium or large.

I went from strength to strength in my understanding of accountancy and the capabilities of Re-Leased as an accountancy tool.

It's very friendly and fast, so far I haven't encountered any issue since it's very easy to save the data. At the moment everything has been very helpful since it reminds me tasks that I need to do.

It's easy to use, the interface is familiar and it works with Xero.

Re-leased is user friendly, it integrates with Xero and they provide excellent customer support.

The intervention with Xero accounting software is pretty flawless.

It is frustrating that you cannot merge multiple properties into a single tenancy.

Easy to use and data available on iphone & ipad when out of office.

Again this could be user error but we have not been able to work out how to use it. Maybe we could set up a all to run over this.

Clear visuals, straightfoward and helpful staff.

Really positive start to our use of the software, good training sessions and good engagement from su.

How easy it is use, the interface is simple but effective. The constant improvements from listening to client feedback is much appreciated and has improved our working life’s dramatically.

Terminology can be confusing to the individual users. Not a lot of support for building maintenance.

It has enabled us to keep tabs on the maintenance of our properties. It also works well with Xero and the after support has been amazing.

What I like the most is that the software is cloud based and the integration with other accounting software, such as, Xero.

Having only worked on released for a short while I have been impressed with its ability to provide t.

Re-Leased will save me 400 hours a year, which is about 20% of the working year. I want to save that time and spend it on creative things and growing the business.

Our ability to work with investors, manage multiple portfolios and multiple trust accounts has been made easy. The information is presented in a clean user friendly format.

System can be very slow. No page(s) to list Appliance details for a property.

US Dollar

Pilera Software is a cloud-based property management and HOA software solution helping thousands of managers to improve work efficiency and increase resident satisfaction.  Through Pilera, managers can communicate with residents, streamline maintenance, manage customer service, collaborate with board members, and more.  

Through Pilera’s a-la-carte pricing model, management companies can pick and choose the products they need to help their communities to thrive.  

1. Communications - Automated, phone, email & text messaging to an entire community or subset of a community; language translation; dynamic distribution groups; real-time delivery analytics; cross-community communications, and more. 

2. Maintenance - A robust work order system and vendor management app that organizes your maintenance & drastically reduces response time to residents.  Create and assign work orders, track status changes and comments, and generate reports.  Store vendor information, track certificate of insurance and auto-receive notifications, and associate vendors to multiple communities.  

3. Help Desk - Track all owner/tenant interactions at a unit or occupant level, deliver faster customer service with real-time troubleshooting capabilities, and provide a searchable FAQ for residents and staff.  

4. Resident Portal - One central place for residents to make payments online, update contact information, manage other occupants, and view documents, events, messages, and unit information.  

5. Websites - Mobile-friendly websites that integrate seamlessly with the Pilera portal.  Easy for your non-technical staff to maintain. Choose from several customizable templates, restrict access to pages, and post documents, surveys, events, and more.  

6. Condo & Rental - Track leases, pets, vehicles, guests, and more. 

LongDescription

File Management

Lease Tracking

Faculty/Staff Management

Electronic Payments

Payment Processing

HOA Violation Enforcement

Customizable Reports

Document Storage

Access Controls/Permissions

Activity Tracking

SMS Messaging

Fee Collection

Transaction History

Portfolio Management

Rent Tracking

Communication Management

Customer Database

Calendar Management

Commercial Property Management

Member Database

Self Service Portal

Contact Management

Online Payments

Property Database

Vendor Management

Maintenance Management

Tenant Tracking

Client Portal

Real Time Notifications

Insurance Management

Residential Properties

Activity Dashboard

Reporting & Statistics

Event Management

Work Order Management

Customizable Templates

Tenant Portal

Website Management

Real Time Reporting

Customizable Branding

Member Communication

Reporting/Analytics

Contact Database

Lease Management

Third Party Integrations

Maintenance Scheduling

Task Management

Document Management

Owner Portal

Alerts/Notifications

Occupancy Management

Pilera provides two different pricing options and companies can pick and choose the products they want for their communities.  
1. Per Community Pricing - A great way to give individual communities freedom.
2. Per-Unit Pricing - Onboard many communities at a fraction of the cost while positioning your company for more growth.  

Email/Help Desk

Knowledge Base

Phone Support

Self-Employed

2-10

11-50

51-200

Pilera Software

Live Online

Webinars

Documentation

Videos

Re-Leased is a cloud-based commercial property management solution. Key features include accounting, portfolio management, tenant communication, inspections, document storage and compliance management. The solution integrates with Xero and is able to syncs financial and tenant data with Xero in real time.


Re-Leased sends alerts and reminders to property managers regarding payment dates and daily tasks. It also provides a calendar dashboard that displays key actions items such as lease expiries, rent reviews, property inspections and safety compliance. The solution offers analytics features that helps to pull portfolio, property and tenancy reports.


Re-Leased allows administrators to assign access permissions. It also enables tenants to view lease terms and payment history, and they can log maintenance issues and track the progress of their request.


Support is available via email and phone.



Real Time Analytics

For Property Managers

Forecasting

Tax Management

User Management

Recurring/Subscription Billing

Retail Leases

Property Management

For Investors & Traders

Financial Analysis

Late Fee Calculation

Financial Management

Cash Flow Analysis

Invoice Management

Strategic Planning

Transaction Monitoring

Template Management

Data Import/Export

Accounting

Audit Trail

Mobile Access

Real Time Data

Vacancy Management

Residential Leases

Reminders

Lease Origination

Billing & Invoicing

Commercial Leases

Accounting Integration

Summary Reports

Third-Party Integrations

Financial Reporting

Critical Date Alerts

Income & Balance Sheet

Search/Filter

Windows XP

Mac OS

Web browser (OS agnostic)

Windows 8

Windows 10

Re-Leased is a complete cloud based property management software solution, designed for landlords and property managers of both mixed and commercial property. Re-Leased is a winner of Xero's Emerging Add-On of the Year award.

- Xero and QBO integrations
- Cloud based
- Unlimited document storage
- Google map integration
- Calendar driven dashboard
- Landlords portal
- Unlimited users
- Unlimited bank accounts
- Landlord, property manager and tenant apps
- Distribution lists
- Microsoft Azure security backup (same level of
security as your online banking)
- Inspections Hub

Pricing is based on number of tenancies.

Pilera Software vs Re-Leased

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

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