dualmon vs VNC Connect

RATING:

4.8

(229)

dualmon has 229 reviews and a rating of 4.84 / 5 stars vs VNC Connect which has 145 reviews and a rating of 4.52 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.8 (229)
4.5 (145)
Ease-of-Use
5 / 5
4.5 / 5
Value for Money
5 / 5
4.5 / 5
Customer Support
5 / 5
4 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
April 22, 2024
February 20, 2024
Pros/Cons
  • Pros

  • Easy of use and reliability. I have not needed customer support a product works well.
  • Connection is easy and clear. Anytime I have contacted customer service, they were very quick to respond and resolve my issues -- which were usually computer related on our end.
  • Cons

  • If I accidentally shut my computer down before leaving the office, I am unable to access my files, which can be a headache.
  • It's still web based so at times the lag can be unbearable, but this comes with the territory.
Read all user reviews
  • Pros

  • VNC is barebones but does the basics well. If all you're needing is a quick way to manage remote machines visually, you're good to go with VNC.
  • The software is EXTREMELY easy to use. When the user starts the software, they will see a sic digit key which they give to the administrator who can remote in.
  • Cons

  • Problems can occur when trying to connect using a local server, But referring documentation and discussion forums can solve the problem. If disconnects auto connects to the network.
  • The password/account system is clunky and frustrating. Too many passwords are needed when trying to access machines.
Read all user reviews
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos